At a Glance
- Tasks: Create a warm environment for residents and manage daily operations.
- Company: Join Birchgrove, a leading retirement community focused on enhancing lives.
- Benefits: Competitive pay, complimentary meals, health benefits, and career growth opportunities.
- Other info: Inclusive workplace with a commitment to diversity and professional development.
- Why this job: Be part of a new team and make a real difference from day one.
- Qualifications: Warm personality, excellent communication skills, and a passion for community.
The predicted salary is between 30000 - 40000 £ per year.
Join a brand-new retirement community at Hampton Court Estate as their founding Concierge. You'll be part of creating something special from day one - welcoming the first residents and building a warm, vibrant community where people over 65 can thrive independently.
About Birchgrove
At Birchgrove, we create welcoming rental communities designed exclusively for people over 65; places where residents can feel comfortable, connected and independent. Our work is about more than just buildings; it's about people. We put residents and colleagues at the heart of everything we do, making a meaningful difference every day. We're proud to be a Living Wage Employer and a Disability Confident Employer, and we're committed to building an inclusive workplace where everyone feels valued and supported.
Hampton Court Estate is a brand-new community just moments from the River Thames and Hampton Court Village. Opening in September, this is an exciting opportunity to be part of a new team from the very beginning and help welcome our first residents into their new home.
What you'll be doing
- As the first point of contact, you'll create a warm and welcoming environment for residents and visitors.
- This varied role spans multiple operational areas including administration, event coordination and daily operations.
- Your key responsibilities:
- Support residents in their day-to-day activities
- Assist with activities and events
- Answer telephone enquiries professionally and efficiently
- Collaborate with residents, families, and staff members
- Provide support to residents, guests and visitors
- Deliver high-standard food and beverage service in the restaurant
- Serve hot drinks and bar drinks throughout the day
- Clean communal areas
- Greet visitors at reception and manage car park
- Undertake activities under Health & Safety policies and procedures
What we're looking for
- Warm and friendly personality
- Passionate about enhancing the lives of our residents
- Innovative and creative approach
- Self-motivated and enthusiastic with excellent customer service commitment
- Great communication skills
- Excellent team player
- Committed to enhancing residents' well-being and fostering community
- Values aligned with our philosophy
Why work for us
- Opportunity for growth: We are committed to fostering professional development and providing opportunities for growth investing in our employee's career progression.
- Birchgrove is dedicated to making a positive impact on our residents and the community. As part of our team, you will have the opportunity to work on projects that have a real and meaningful impact.
- Competitive compensation and benefits
- Complimentary lunch cooked by our professional Chefs
- Health Care Cash Back scheme
- Electric Car Scheme
- We believe in the power of diversity and inclusion. We are committed to an inclusive workplace where individuals from all backgrounds and experiences are welcome and valued.
- Birchgrove is known as the leading company in its field within the UK. Joining our team means being part of a reputable and respected organisation.
Ready to make a real difference from day one? Apply now and help us create something extraordinary at Hampton Court Estate.
Front of House in London employer: Birchgrove
Birchgrove is an exceptional employer that prioritises the well-being of its colleagues and residents, fostering a supportive and inclusive work culture. With a strong focus on employee growth and development, we offer numerous opportunities for advancement within our innovative build-to-rent operations tailored for the over 65s. Located in a vibrant community, working with us means making a meaningful impact while enjoying a fulfilling career.
