At a Glance
- Tasks: Keep our residents' homes and shared spaces clean, safe, and welcoming.
- Company: Birchgrove creates vibrant communities for people over 65 with a focus on care and connection.
- Benefits: Competitive pay, complimentary lunch, and a supportive team environment.
- Other info: Join a leader in community care with opportunities for personal growth.
- Why this job: Make a real difference in residents' lives while working in a warm, inclusive atmosphere.
- Qualifications: Experience in housekeeping, a caring attitude, and strong communication skills.
The predicted salary is between 9.9 - 12.1 £ per hour.
At Birchgrove, we create welcoming, purpose-built rental communities for people over 65 – places where residents can feel truly at home, with comfort, independence, and connection at the heart of everything we do.
Our colleagues are just as important as our residents – we work as one team, with warmth, respect, and care. We’re proud to be a Living Wage Employer and a Disability Confident Employer, and we’re committed to creating an inclusive workplace where everyone feels valued.
We’re looking for a casual Housekeeper to join our friendly team, helping to keep our residents’ homes and shared spaces sparkling clean, safe, and welcoming. This is more than just a cleaning role – it’s about bringing warmth, care, and pride to the work you do, and helping our residents feel comfortable and supported. You’ll be part of the daily life of our community, building genuine relationships with residents and playing a key role in making Birchgrove feel like home.
What You’ll Be Doing
- Carrying out detailed housekeeping routines in residents’ apartments and shared spaces
- Ensuring communal areas are kept tidy, clean, and inviting
- Keeping an eye out for any maintenance issues or concerns and reporting them promptly
- Replenishing communal supplies as needed
- Building warm, friendly relationships with residents and their families
- Offering support with compassion, patience, and respect
- Always working in line with Health & Safety policies to keep everyone safe
About You
- Warm, approachable, and kind-hearted
- Passionate about supporting older adults and enhancing their daily lives
- Experienced in housekeeping or a similar role
- Able to balance high standards of cleanliness with a caring, people-first approach
- A good communicator with excellent attention to detail
- Reliable, organised, and comfortable working both independently and as part of a team
Why Join Birchgrove?
- Make a difference every day – your work directly helps residents feel safe, comfortable, and at home
- Enjoy great perks – competitive pay and complimentary lunch prepared by our chefs
- Be part of a supportive team – where kindness, respect, and inclusion are at the core
- Feel proud – Birchgrove is a leader in our field, with a reputation for care, quality, and community
If you’re looking for a role where you can use your skills to make a real difference, we’d love to hear from you. And if you’d like to pop in and see what we do, please do – we’d be delighted to welcome you and show you what makes Birchgrove so special.
Housekeeper - Casual in Kent employer: Birchgrove
Birchgrove is an exceptional employer that prioritises the well-being of both residents and staff, fostering a warm and inclusive work culture at the brand-new Hampton Court Estate. With a commitment to employee growth, competitive benefits, and a focus on meaningful community impact, you will have the unique opportunity to shape a welcoming environment for residents while enjoying a supportive workplace that values diversity and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper - Casual in Kent
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Birchgrove and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Birchgrove that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Birchgrove.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Birchgrove get a sense of who you are beyond your experience!
How to prepare for a job interview at Birchgrove
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Birchgrove and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
