At a Glance
- Tasks: Create a warm, welcoming environment and support residents in their daily activities.
- Company: Birchgrove, a leader in creating vibrant communities for over 65s.
- Benefits: Competitive pay, healthcare cashback, electric car scheme, and complimentary lunch.
- Other info: Join a caring team where everyone is respected and valued.
- Why this job: Make a real difference in people's lives every day while enjoying a supportive team.
- Qualifications: Warm, friendly attitude with great communication skills; hospitality experience is a plus.
The predicted salary is between 20250 - 24750 £ per year.
Be the Heart of a Thriving Community
Join our front of house team and become the welcoming face that brightens residents' days at our beautiful Leatherhead community.
This role is about creating genuine connections and making a real difference to people's lives every single day.
About Birchgrove
At Birchgrove, we create welcoming, purpose-built rental communities for people over 65
places where comfort, independence, and connection thrive.
Our mission is simple: to make life easier and brighter for our residents, while building a supportive, inclusive workplace for our colleagues.
We're proud to be a Disability Confident Employer and a Living Wage Employer.
At Birchgrove, everyone's contribution is valued, and we work together with warmth, respect, and purpose.
What You'll Be Doing
No two days are the same.
You'll be at the heart of our community, making daily life run smoothly.
Creating a warm, welcoming environment for residents and visitors Supporting residents with day-to-day requests and activities Assisting in planning and running community events and social activities Serving food, hot drinks, and bar service with a smile Looking after communal areas and keeping them inviting Handling phone calls and enquiries in a friendly, professional way Working as part of a supportive, close-knit team
About You
We're looking for someone who is: Warm, friendly, and approachable Passionate about making a difference to older people's lives Great at communication and enjoys working with others Self-motivated with a positive, can-do attitude Happy to pitch in wherever needed to keep things running smoothly Experience in hospitality, customer service, or front of house is helpful, but what matters most is your attitude and people skills.
Why Join Birchgrove?
Make a difference every day
your work helps create a happy, thriving community Enjoy great perks
competitive pay, healthcare cashback scheme, electric car scheme, and complimentary lunch cooked by our professional chefs Grow with us
we're committed to supporting your career and personal development Be part of a caring team
where everyone is respected, included, and valued Feel proud
Birchgrove is a leader in our field, with a reputation for quality, warmth, and community
Ready to Make a Difference?
If you want to be part of a team that values kindness, connection, and care, we'd love to hear from you.
Pop in and see what we do before applying
you'll get a real feel for our community and the difference we make every day.
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Front of House in Guildford employer: Birchgrove
Birchgrove is an exceptional employer that prioritises the well-being of both residents and staff, fostering a warm and inclusive work culture at the brand-new Hampton Court Estate. With a commitment to employee growth, competitive benefits, and a focus on meaningful community impact, you will have the unique opportunity to shape a welcoming environment for residents while enjoying a supportive workplace that values diversity and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House in Guildford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Birchgrove. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Birchgrove
Don't be shy about reaching out to Birchgrove directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front of House in Guildford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Birchgrove and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Birchgrove
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
