At a Glance
- Tasks: Support the General Manager in managing our community and leading the team.
- Company: Birchgrove is a leading build-to-rent operator focused on enhancing the lives of over 65s.
- Benefits: Enjoy competitive pay, healthcare perks, and an electric car scheme with opportunities for growth.
- Why this job: Make a meaningful impact while working in a collaborative and innovative environment.
- Qualifications: Experience in care homes, strong leadership skills, and a commitment to resident well-being are essential.
- Other info: Flexible hours required, including weekends, to meet the needs of our residents.
The predicted salary is between 30000 - 42000 £ per year.
Assistant Manager
The Company
Birchgrove is an innovative build-to-rent operator, exclusively for the over 65s. We bring purpose to our work and make a meaningful difference to the lives of our colleagues and our customers. We put our colleagues and residents at the heart of everything that we do and love to make a difference.
The Role
As the Assistant Manager you will play a pivotal role in supporting the General Manager in all aspects of managing our community. Reporting directly to the General Manager, you will assist in leading the team, ensuring operational excellence, and delivering exceptional service to our residents.
This opportunity is perfect for an ambitious candidate seeking advancement to a general management position or aiming to transition from a supervisory role to gain comprehensive managerial experience.
The Person
The ideal applicant should ideally have:
- Proven ability or willingness to contribute to effective sales strategies and operations.
- Extensive background in a care home or nursing facility.
- Knowledge of financial management, capable of supporting budget management and financial performance analysis.
- Excellent leadership skills with the ability to motivate and manage teams effectively.
- Committed to enhancing residents\’ well-being and fostering a sense of community.
- Possesses adaptability and strong decision-making skills to manage competing priorities.
- Demonstrates ambition and a results-oriented mindset.
- Willingness to work flexible hours, including weekends, to meet development needs.
- Values aligned with our philosophy as outlined on our website.
- Experience in conducting resident assessments, including elements covering health and welfare.
- Firm understanding of safeguarding adults at risk.
- Experience in caring for residents who have health-related issues, including dementia.
- Experience managing a team, including the direct supervision of staff.
- Experience creating and implementing risk assessments.
Key Responsibilities
Key responsibilities will include:
- Act as the primary deputy for the General Manager, assuming leadership responsibilities in their absence.
- Promote the independence of our residents, providing opportunities to use their skills and enhance their quality of life, while maintaining their independence, dignity, and privacy.
- Assist in providing operational leadership for day-to-day operations, covering sales, F&B, housekeeping, maintenance, and resident well-being.
- Ensure compliance with Health & Safety policies and procedures and help with risk assessments and other relevant reporting duties.
- Assist in managing rotas.
- Support financial management, including rent control, cost control, and overall budget management.
- Oversee the housekeeping team to maintain high cleanliness standards throughout the development. Manage inventory of consumables and coordinate replenishment orders as necessary.
- Plan and execute various events for residents, ensuring they remain relevant, help foster community and inclusion, and align with residents’ preferences.
- Support in supervising building and apartment maintenance to ensure timely resolution of reactive requests and adherence to scheduled preventative maintenance.
- Collaborate with the sales effort through planning sessions, outreach initiatives, tours, home visits, and other sales-related tasks.
- Provide constructive feedback and contribute to refining internal operational processes to enhance service delivery and customer satisfaction.
- Additional responsibilities as assigned by the General Manager to support the overall success and smooth operation of Birchgrove\’s neighbourhood.
Why Work for Us
Opportunity for growth: We are committed to fostering professional development and providing opportunities for growth, investing in our employee’s career progression.
- We foster a collaborative and innovative culture where ideas are valued, and creativity is encouraged. We believe in working together as a team to solve challenges and drive innovation while having real autonomy in the role.
- Birchgrove is dedicated to making a positive impact on our residents and the community. As part of our team, you will have the opportunity to work on projects that have a real and meaningful impact.
- Competitive compensation and benefits including health care cash back and electric car scheme.
- We believe in the power of diversity and inclusion. We are committed to an inclusive workplace where individuals from all backgrounds and experiences are welcome and valued.
- Birchgrove is known as the leading company in its field within the UK. Joining our team means being part of a reputable and respected organisation.
We are passionate about what we do and are looking for individuals who share our values and vision. If you are seeking a fulfilling career and a positive work environment, we encourage you to apply and become a part of our dynamic team.
REF-218 714
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Contact Detail:
Birchgrove Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with Birchgrove's mission and values. Understanding what drives the company will help you align your responses during interviews and demonstrate your commitment to enhancing residents' well-being.
✨Tip Number 2
Highlight your leadership experience in previous roles. Be prepared to share specific examples of how you've motivated teams and managed operations effectively, as this is crucial for the Assistant Manager position.
✨Tip Number 3
Showcase your adaptability and decision-making skills. Prepare to discuss scenarios where you've successfully managed competing priorities or made tough decisions, as these qualities are essential for the role.
✨Tip Number 4
Network with current or former employees of Birchgrove if possible. Gaining insights from their experiences can provide you with valuable information to mention during your interview, making you stand out as a candidate.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in care homes or nursing facilities. Emphasise your leadership skills and any experience you have in managing teams, as well as your ability to enhance residents' well-being.
Craft a Compelling Cover Letter: In your cover letter, express your passion for working with the over 65s and how your values align with Birchgrove's mission. Mention specific examples of how you've contributed to team success or improved resident experiences in previous roles.
Showcase Financial Acumen: Since the role involves financial management, include any relevant experience you have with budget management or financial performance analysis. This will demonstrate your capability to support the General Manager effectively.
Highlight Adaptability and Decision-Making Skills: Provide examples in your application that showcase your adaptability and decision-making skills, especially in high-pressure situations. This is crucial for managing competing priorities in a dynamic environment like Birchgrove.
How to prepare for a job interview at Birchgrove
✨Understand the Company Culture
Before your interview, take some time to research Birchgrove's values and mission. Understanding their commitment to enhancing residents' well-being and fostering a sense of community will help you align your answers with their philosophy.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully motivated a team or managed competing priorities, as this will highlight your suitability for the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your decision-making skills and adaptability. Think of scenarios where you've had to make tough choices or adapt to changing circumstances, especially in a care home or similar environment.
✨Highlight Your Financial Acumen
Since the role involves supporting budget management and financial performance analysis, be ready to discuss your experience with financial management. Bring examples of how you've contributed to cost control or improved financial outcomes in previous roles.