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For Companies At a Glance
- Tasks: Lead IT operations, ensuring secure and efficient systems for ~150 users across multiple offices.
- Company: Join Birchall Blackburn Law, a forward-thinking firm with a focus on innovation.
- Benefits: Competitive salary, professional development, and a supportive team environment.
- Why this job: Shape the future of IT while making a real impact in a dynamic legal environment.
- Qualifications: Experience in IT management, strong people skills, and a proactive approach.
- Other info: Opportunity for career growth and to work with cutting-edge technologies.
The predicted salary is between 50000 - 65000 £ per year.
Based from either our Preston or Manchester office, but with travel across our regional offices you will be responsible for the secure and effective operation of all computer and telephone systems, related applications, hardware and software that is used within the business and its ~150 users. You will be comfortable adopting a hands-on approach when required as well as being able to shape and scope the department strategy.
Key Responsibilities
- Technical Support
- Demonstrate knowledge working within environments that utilise the following systems and processes:
- Multiple IT-linked offices
- Cloud IP Telephony
- Microsoft technologies (including Windows Workstation, Server, SQL Server and Azure)
- Virtualisation (Hyper-V and Azure; VMware would be advantageous)
- Cloud systems and their management (Azure, Microsoft 365 and Intune)
- Networking and Firewalls (including IP, switches, VLANs, VPNs, firewalls, etc.)
- Thin client technology (Remote Desktop Services (RDS))
- Security systems (including endpoint protection, MDR, email security, etc.)
- Understanding of Storage Area Networks (HP Nimble in use)
- Understanding of client management and financial systems (MatterSphere Business Application and Indigo are used at present but are being replaced by ActionStep)
- Stringent data protection requirements (experience with GDPR and Cyber Essentials)
- PCI requirements
- Work with the Board to identify current and future business requirements and develop strategies which deliver these appropriately and efficiently.
- Identify and recommend any improved systems and methods of working practices, which may enhance quality and reduce costs.
- Develop, build and maintain close and productive relationships with both internal stakeholders and external strategic partners.
- Develop a strategy to enhance and secure Birchall Blackburn Law’s IT requirements.
- Understand legislation that impacts IT (DPA/GDPR, DDA) and report recommendations to the Board.
- Plan and manage appropriate IT projects, delivering on time and within budget.
- Manage the provision of IT systems and application training to assist in the development of all Birchall Blackburn Law employees.
- Mentor and train all new staff to ensure they are able to utilise the internal systems.
- Create and deliver reports against support SLAs and KPIs and implement improvement reviews to ensure the level of IT support is continuously improved.
- Carry out analysis into causes of technical issues and produce permanent solutions with the appropriate teams.
- Keep up to date with the latest technologies.
- Review aspects/areas for improvement with all practice/processes, and those within the area of responsibility.
- Ensure communication takes place both upwards and downwards across the area of responsibility.
- Have knowledge and understanding of and be able to apply the Company’s Human Resource Policies, supported by the HR Manager as appropriate.
- Direct, control, motivate, mentor and develop all IT staff.
- Ensure that all members of staff are treated equally and fairly.
Knowledge & Experience
- Good inter-personal skills, able to deal with all levels within an organisation and relieve potential conflicts.
- Excellent people management skills and understands dynamics of working within a team.
- Strong attention to detail.
- Self-motivated, results-oriented with a positive outlook.
- Remains calm under pressure and easily adapts to change.
- Enthusiastic and committed.
- Approachable, well presented and professional.
- Proficient written and oral communication skills.
- The ability to organise, prioritise and manage your time.
- Be willing to roll their sleeves up when required.
IT Manager in Manchester employer: Birchall Blackburn Law
Contact Detail:
Birchall Blackburn Law Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Manager in Manchester
✨Tip Number 1
Network like a pro! Attend industry events, meetups, or even online webinars. The more people you know in the IT field, the better your chances of landing that IT Manager role. Don't be shy – introduce yourself and share what you're passionate about!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects, achievements, and any relevant certifications. This is your chance to demonstrate your hands-on experience with Microsoft technologies, cloud systems, and security measures.
✨Tip Number 3
Prepare for interviews by researching the company and its IT needs. Be ready to discuss how you can enhance their IT strategy and improve processes. Tailor your answers to reflect your understanding of their specific requirements, like GDPR compliance and cloud management.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application directly. Plus, it shows you're genuinely interested in joining our team. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace IT Manager in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Manager role. Highlight your experience with Microsoft technologies, cloud systems, and any relevant project management skills. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention specific experiences that demonstrate your ability to manage IT systems and lead teams effectively.
Showcase Your Technical Skills: Don’t hold back on showcasing your technical skills! Be sure to mention your familiarity with networking, security systems, and any experience with GDPR compliance. We love candidates who can hit the ground running!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Birchall Blackburn Law
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of the specific technologies mentioned in the job description, like Microsoft Azure, Hyper-V, and networking basics. Be ready to discuss how you've used these systems in past roles and any challenges you've overcome.
✨Show Your Leadership Skills
As an IT Manager, you'll need to demonstrate strong people management skills. Prepare examples of how you've motivated and developed your team in previous positions. Think about times when you've resolved conflicts or improved team dynamics.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, such as a major system failure or a data breach. Practice articulating your thought process and decision-making strategies clearly, showing that you can remain calm under pressure.
✨Understand the Business Context
Research Birchall Blackburn Law and understand their business model and how IT supports their operations. Be prepared to discuss how you can align IT strategy with business goals and improve efficiency while ensuring compliance with regulations like GDPR.