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- Tasks: Lead IT operations, ensuring secure and efficient systems for ~150 users across multiple offices.
- Company: Join Birchall Blackburn Law, a forward-thinking firm with a focus on innovation.
- Benefits: Competitive salary, training opportunities, and a supportive work environment.
- Why this job: Shape the future of IT while making a real impact in a dynamic legal environment.
- Qualifications: Proven IT management experience and strong technical knowledge in various systems.
- Other info: Opportunity for career growth and to mentor a passionate IT team.
The predicted salary is between 50000 - 60000 £ per year.
Based from either our Preston or Manchester office, but with travel across our regional offices, you will be responsible for the secure and effective operation of all computer and telephone systems, related applications, hardware and software that is used within the business and its ~150 users. You will be comfortable adopting a hands-on approach when required as well as being able to shape and scope the department strategy.
Key Responsibilities
- Technical Support
- You must be able to demonstrate knowledge working within environments that utilise the following systems and processes:
- Multiple IT-linked offices
- Cloud IP Telephony
- Microsoft technologies (including Windows Workstation, Server, SQL Server and Azure)
- Virtualisation (Hyper-V and Azure; VMware would be advantageous)
- Cloud systems and their management (Azure, Microsoft 365 and Intune)
- Networking and Firewalls (including IP, switches, VLANs, VPNs, firewalls, etc.)
- Thin client technology (Remote Desktop Services (RDS))
- Security systems (including endpoint protection, MDR, email security, etc.)
- Understanding of Storage Area Networks (HP Nimble in use)
- Understanding of client management and financial systems (MatterSphere Business Application and Indigo are used at present but are being replaced by ActionStep)
- Stringent data protection requirements (experience with GDPR and Cyber Essentials)
- PCI requirements
- IT Project Work and Continuous Improvement Plan
- Work with the Board to identify current and future business requirements and develop strategies which deliver these appropriately and efficiently.
- Identify and recommend any improved systems and methods of working practices, which may enhance quality and reduce costs.
- Develop, build and maintain close and productive relationships with both internal stakeholders and external strategic partners.
- Develop a strategy to enhance and secure Birchall Blackburn Law’s IT requirements.
- Understand legislation that impacts IT (DPA/GDPR, DDA) and report recommendations to the Board.
- Plan and manage appropriate IT projects, delivering on time and within budget.
- Training
- Manage the provision of IT systems and application training to assist in the development of all Birchall Blackburn Law employees.
- Mentor and train all new staff to ensure they are able to utilise the internal systems.
- Process Development
- Create and deliver reports against support SLAs and KPIs and implement improvement reviews to ensure the level of IT support is continuously improved.
- Carry out analysis into causes of technical issues and produce permanent solutions with the appropriate teams.
- Keeping up to date with the latest technologies.
- Management duties and responsibilities
- Review aspects/areas for improvement with all practice/processes, and those within the area of responsibility.
- Ensure communication takes place both upwards and downwards across the area of responsibility.
- Have knowledge and understanding of and be able to apply the Company’s Human Resource Policies, supported by the HR Manager as appropriate.
- Direct, control, motivate, mentor and develop all IT staff.
- Ensure that all members of staff are treated equally and fairly.
IT Manager employer: Birchall Blackburn Law
Contact Detail:
Birchall Blackburn Law Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Manager
✨Tip Number 1
Network like a pro! Attend industry events, meetups, or even online webinars. Connecting with people in the IT field can open doors to opportunities that aren’t advertised. Plus, you never know who might have the inside scoop on a job!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements. This is a great way to demonstrate your hands-on experience with technologies like Azure, SQL Server, and more. It’s all about making a memorable impression!
✨Tip Number 3
Prepare for interviews by researching the company and its tech stack. Understand their current systems and think about how you can contribute to their IT strategy. Tailoring your answers to show you’re the perfect fit can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are excited about joining us. Plus, it shows you’re proactive and genuinely interested in being part of the team!
We think you need these skills to ace IT Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Manager role. Highlight your experience with Microsoft technologies, cloud systems, and any relevant project management skills. We want to see how your background aligns with our needs!
Showcase Your Technical Skills: Don’t hold back on showcasing your technical skills! Mention your hands-on experience with networking, security systems, and virtualisation. We love candidates who can demonstrate their expertise in these areas.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our team. We appreciate a personal touch that reflects your enthusiasm for the position.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Birchall Blackburn Law
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of the specific technologies mentioned in the job description, like Microsoft Azure, Hyper-V, and networking. Be ready to discuss your hands-on experience with these systems and how you've used them to solve problems in the past.
✨Show Your Strategic Thinking
Prepare to talk about how you've developed IT strategies in previous roles. Think of examples where you've identified business needs and implemented solutions that improved efficiency or reduced costs. This will show that you can not only manage but also lead the department's direction.
✨Demonstrate Your People Skills
As an IT Manager, you'll need to work closely with both technical teams and non-technical staff. Be ready to share examples of how you've mentored others or improved team dynamics. Highlight your ability to communicate complex tech concepts in a way that's easy for everyone to understand.
✨Stay Current with Industry Trends
Keep yourself updated on the latest trends in IT, especially around data protection and cloud technologies. Mention any recent certifications or courses you've completed, and be prepared to discuss how these trends could impact the company’s IT strategy.