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- Tasks: Lead IT operations, ensuring secure and efficient systems for ~150 users across multiple offices.
- Company: Join Birchall Blackburn Law, a forward-thinking firm with a focus on innovation.
- Benefits: Competitive salary, professional development, and a supportive team environment.
- Why this job: Shape the future of IT while making a real impact in a dynamic legal setting.
- Qualifications: Experience in IT management, strong people skills, and a proactive approach.
- Other info: Opportunity for career growth and to work with cutting-edge technologies.
The predicted salary is between 50000 - 60000 £ per year.
Based from either our Preston or Manchester office, but with travel across our regional offices, you will be responsible for the secure and effective operation of all computer and telephone systems, related applications, hardware and software that is used within the business and its ~150 users. You will be comfortable adopting a hands-on approach when required as well as being able to shape and scope the department strategy.
Key Responsibilities
- Technical Support
- You must be able to demonstrate knowledge working within environments that utilise the following systems and processes:
- Multiple IT-linked offices
- Cloud IP Telephony
- Microsoft technologies (including Windows Workstation, Server, SQL Server and Azure)
- Virtualisation (Hyper-V and Azure; VMware would be advantageous)
- Cloud systems and their management (Azure, Microsoft 365 and Intune)
- Networking and Firewalls (including IP, switches, VLANs, VPNs, firewalls, etc.)
- Thin client technology (Remote Desktop Services (RDS))
- Security systems (including endpoint protection, MDR, email security, etc.)
- Understanding of Storage Area Networks (HP Nimble in use)
- Understanding of client management and financial systems (MatterSphere Business Application and Indigo are used at present but are being replaced by ActionStep)
- Stringent data protection requirements (experience with GDPR and Cyber Essentials)
- PCI requirements
- IT Project Work and Continuous Improvement Plan
- Work with the Board to identify current and future business requirements and develop strategies which deliver these appropriately and efficiently.
- Identify and recommend any improved systems and methods of working practices, which may enhance quality and reduce costs.
- Develop, build and maintain close and productive relationships with both internal stakeholders and external strategic partners.
- Develop a strategy to enhance and secure Birchall Blackburn Law’s IT requirements.
- Understand legislation that impacts IT (DPA/GDPR, DDA) and report recommendations to the Board.
- Plan and manage appropriate IT projects, delivering on time and within budget.
- Training
- Manage the provision of IT systems and application training to assist in the development of all Birchall Blackburn Law employees.
- Mentor and train all new staff to ensure they are able to utilise the internal systems.
- Process Development
- Create and deliver reports against support SLAs and KPIs and implement improvement reviews to ensure the level of IT support is continuously improved.
- Carry out analysis into causes of technical issues and produce permanent solutions with the appropriate teams.
- Keeping up to date with the latest technologies.
- Management duties and responsibilities
- Review aspects/areas for improvement with all practice/processes, and those within the area of responsibility. Ensure communication takes place both upwards and downwards across the area of responsibility.
- Have knowledge and understanding of and be able to apply the Company’s Human Resource Policies, supported by the HR Manager as appropriate.
- Direct, control, motivate, mentor and develop all IT staff.
- Ensure that all members of staff are treated equally and fairly.
Knowledge & Experience
- Good inter-personal skills, able to deal with all levels within an organisation and relieve potential conflicts.
- Excellent people management skills and understands dynamics of working within a team.
- Strong attention to detail.
- Self-motivated, results-oriented with a positive outlook.
- Remains calm under pressure and easily adapts to change.
- Enthusiastic and committed.
- Approachable, well presented and professional.
- Proficient written and oral communication skills.
- The ability to organise, prioritise and manage your time.
- Be willing to roll their sleeves up when required.
Locations
IT Manager in Cheshire, Warrington employer: Birchall Blackburn Law
Contact Detail:
Birchall Blackburn Law Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Manager in Cheshire, Warrington
✨Network Like a Pro
Get out there and connect with people in the industry! Attend IT meetups, conferences, or even local tech events. You never know who might be looking for someone just like you!
✨Show Off Your Skills
When you get the chance to chat with potential employers, don’t hold back! Share your hands-on experience with Microsoft technologies, cloud systems, and security measures. Let them see how you can add value to their team.
✨Tailor Your Approach
Before any interview, do your homework! Understand the company’s IT needs and challenges. This way, you can tailor your responses to show how your skills align perfectly with what they’re looking for.
✨Apply Through Our Website
Don’t forget to check out our website for job openings! Applying directly through us not only shows your interest but also gives you a better chance of landing that dream role. We’re rooting for you!
We think you need these skills to ace IT Manager in Cheshire, Warrington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Manager role. Highlight your experience with Microsoft technologies, cloud systems, and any relevant project management skills. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how you can contribute to our team. Don't forget to mention your hands-on approach and ability to manage IT projects effectively.
Showcase Your Technical Skills: In your application, be sure to showcase your technical skills, especially in areas like networking, security systems, and virtualisation. We love candidates who can demonstrate their knowledge and experience in these key areas!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Birchall Blackburn Law
✨Know Your Tech Inside Out
Make sure you brush up on all the technologies mentioned in the job description. Be ready to discuss your experience with Microsoft technologies, cloud systems, and networking. Having specific examples of how you've used these tools in past roles will show you're not just familiar but truly knowledgeable.
✨Showcase Your Problem-Solving Skills
Prepare to share instances where you've tackled technical issues or improved processes. Think about challenges you've faced and how you resolved them, especially in a team setting. This will demonstrate your hands-on approach and ability to think critically under pressure.
✨Understand the Business Needs
Research Birchall Blackburn Law and understand their business model and IT requirements. Be ready to discuss how you can align IT strategies with their goals. Showing that you can think beyond just tech and understand the bigger picture will set you apart.
✨Be Ready to Discuss Team Dynamics
Since this role involves managing and mentoring staff, be prepared to talk about your leadership style and how you handle team dynamics. Share examples of how you've motivated teams or resolved conflicts, as this will highlight your people management skills.