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- Tasks: Lead IT operations, ensuring secure and efficient systems for ~150 users across multiple offices.
- Company: Join Birchall Blackburn Law, a forward-thinking firm with a focus on innovation.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Why this job: Shape the future of IT while making a real impact in a dynamic legal setting.
- Qualifications: Experience in IT management, strong people skills, and a proactive approach.
- Other info: Opportunity to mentor staff and drive continuous improvement in IT processes.
The predicted salary is between 45000 - 55000 £ per year.
Based from either our Preston or Manchester office, but with travel across our regional offices, you will be responsible for the secure and effective operation of all computer and telephone systems, related applications, hardware and software that is used within the business and its ~150 users. You will be comfortable adopting a hands-on approach when required as well as being able to shape and scope the department strategy.
Key Responsibilities
- Technical Support
- You must be able to demonstrate knowledge working within environments that utilise the following systems and processes:
- Multiple IT-linked offices
- Cloud IP Telephony
- Microsoft technologies (including Windows Workstation, Server, SQL Server and Azure)
- Virtualisation (Hyper-V and Azure; VMware would be advantageous)
- Cloud systems and their management (Azure, Microsoft 365 and Intune)
- Networking and Firewalls (including IP, switches, VLANs, VPNs, firewalls, etc.)
- Thin client technology (Remote Desktop Services (RDS))
- Security systems (including endpoint protection, MDR, email security, etc.)
- Understanding of Storage Area Networks (HP Nimble in use)
- Understanding of client management and financial systems (MatterSphere Business Application and Indigo are used at present but are being replaced by ActionStep)
- Stringent data protection requirements (experience with GDPR and Cyber Essentials)
- PCI requirements
- IT Project Work and Continuous Improvement Plan
- Work with the Board to identify current and future business requirements and develop strategies which deliver these appropriately and efficiently.
- Identify and recommend any improved systems and methods of working practices, which may enhance quality and reduce costs.
- Develop, build and maintain close and productive relationships with both internal stakeholders and external strategic partners.
- Develop a strategy to enhance and secure Birchall Blackburn Law’s IT requirements.
- Understand legislation that impacts IT (DPA/GDPR, DDA) and report recommendations to the Board.
- Plan and manage appropriate IT projects, delivering on time and within budget.
- Training
- Manage the provision of IT systems and application training to assist in the development of all Birchall Blackburn Law employees.
- Mentor and train all new staff to ensure they are able to utilise the internal systems.
- Process Development
- Create and deliver reports against support SLAs and KPIs and implement improvement reviews to ensure the level of IT support is continuously improved.
- Carry out analysis into causes of technical issues and produce permanent solutions with the appropriate teams.
- Keeping up to date with the latest technologies.
- Management duties and responsibilities
- Review aspects/areas for improvement with all practice/processes, and those within the area of responsibility. Ensure communication takes place both upwards and downwards across the area of responsibility.
- Have knowledge and understanding of and be able to apply the Company’s Human Resource Policies, supported by the HR Manager as appropriate.
- Direct, control, motivate, mentor and develop all IT staff.
- Ensure that all members of staff are treated equally and fairly.
Knowledge & Experience
- Good inter-personal skills, able to deal with all levels within an organisation and relieve potential conflicts.
- Excellent people management skills and understands dynamics of working within a team.
- Strong attention to detail.
- Self-motivated, results-oriented with a positive outlook.
- Remains calm under pressure and easily adapts to change.
- Enthusiastic and committed.
- Approachable, well presented and professional.
- Proficient written and oral communication skills. The ability to organise, prioritise and manage your time.
- Be willing to roll their sleeves up when required.
IT Manager in Bolton employer: Birchall Blackburn Law
Contact Detail:
Birchall Blackburn Law Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Manager in Bolton
✨Network Like a Pro
Get out there and connect with people in the industry! Attend IT meetups, conferences, or even local tech events. You never know who might be looking for someone just like you!
✨Show Off Your Skills
When you get the chance to chat with potential employers, don’t hold back! Share your hands-on experience with Microsoft technologies, cloud systems, and security measures. Let them see how you can make a difference!
✨Tailor Your Approach
Every company is different, so do a bit of homework on Birchall Blackburn Law. Understand their IT needs and challenges, and come prepared with ideas on how you can help improve their systems and processes.
✨Apply Through Us!
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace IT Manager in Bolton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the IT Manager role. Highlight your knowledge of Microsoft technologies, cloud systems, and any relevant project management experience. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our needs. Don’t forget to mention your hands-on approach and ability to manage IT projects effectively.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We love candidates who can analyse problems and come up with permanent solutions, so share those success stories with us!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Birchall Blackburn Law
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of the specific technologies mentioned in the job description, like Microsoft Azure, SQL Server, and cloud systems. Be ready to discuss your hands-on experience with these tools and how you've used them to solve problems in previous roles.
✨Showcase Your People Skills
As an IT Manager, you'll need to work closely with various teams. Prepare examples of how you've successfully managed relationships and resolved conflicts in the past. Highlight your ability to mentor and train staff, as this will be crucial for the role.
✨Demonstrate Strategic Thinking
Be prepared to discuss how you've developed IT strategies in previous positions. Think about how you can align IT projects with business goals and improve efficiency. Bring examples of how you've identified areas for improvement and implemented successful changes.
✨Stay Calm and Adaptable
The interview may include unexpected questions or scenarios. Practice staying calm under pressure and think about how you can adapt to change. Share experiences where you've had to pivot quickly and how that led to positive outcomes.