At a Glance
- Tasks: Lead ServiceNow DevOps delivery and enhance platform performance in a dynamic environment.
- Company: Global tech services provider with a focus on innovation and collaboration.
- Benefits: Competitive pay, flexible working arrangements, and opportunities for professional growth.
- Other info: Join a fast-paced team with a commitment to continuous improvement and service optimisation.
- Why this job: Make a real impact by driving DevOps excellence in a complex enterprise setting.
- Qualifications: Extensive DevOps leadership experience and strong ServiceNow platform knowledge required.
The predicted salary is between 63000 - 77000 £ per year.
- Service Now Dev Ops Delivery Leadership
- Independent Consultant Engagement | 7-Month Assignment | Immediate Start
Our client, a global provider of technology services to multinational organisations, is seeking an experienced consultant to provide Service Now Dev Ops delivery leadership within a complex enterprise environment.
The engagement requires a combination of technical leadership, delivery governance, platform expertise and stakeholder management to support the ongoing evolution, stability and performance of the Service Now estate.
- Scope of Services
- Provide leadership and coordination across the Service Now Dev Ops function, ensuring the effective delivery of agreed platform objectives and priorities.
- Lead and direct Dev Ops delivery activities across client, supplier and third-party teams, promoting collaboration, accountability and continuous improvement.
- Guide the prioritisation and management of platform demand, including incidents, changes and enhancement initiatives, ensuring alignment with business priorities.
- Oversee the end-to-end Dev Ops lifecycle, including CI/CD pipelines, release management, deployment processes and environment governance.
- Assess and enhance the Dev Ops operating model, embedding best practices in automation, monitoring, standardisation and service reliability.
- Establish and maintain appropriate governance forums, reporting structures and stakeholder engagement activities to support effective decision-making and delivery oversight.
- Act as a senior liaison across business stakeholders, IT teams, systems integrators and technology vendors, ensuring alignment on priorities, risks and delivery outcomes.
- Define, monitor and improve delivery KPIs, service performance measures and operational metrics, driving continuous optimisation and platform scalability.
- Expected Outcomes
- Improved effectiveness and maturity of the Service Now Dev Ops operating model.
- Enhanced release governance, deployment controls and platform stability.
- Improved CI/CD practices and automation capabilities.
- Increased visibility of delivery performance through KPIs and reporting.
- Stronger coordination across stakeholders, suppliers and delivery teams.
- A roadmap for ongoing service improvement and platform optimisation.
- Required Experience and Expertise
- Significant experience providing leadership for enterprise-scale Dev Ops functions and technology delivery teams.
- Strong Service Now expertise across platform development, operations, release management and service delivery.
- Proven experience leading multi-disciplinary teams and coordinating delivery across multiple suppliers and stakeholders.
- Hands-on experience with Agile delivery models, backlog prioritisation and demand management.
- Strong understanding of CI/CD practices, release management, deployment processes and integration architectures.
- Experience establishing governance frameworks, operating models and performance management approaches within complex enterprise environments.
- Excellent stakeholder management, communication and facilitation skills, including experience working with senior business and technology leaders.
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ServiceNow DevOps Delivery Leadership | Independent Consultant Engagement | 7-Month Assignment [...] employer: BIP UK
At Bip.Verco, we pride ourselves on being a leading force in sustainable transformation, offering our employees the chance to work on impactful projects that shape a better future. Our London office fosters a collaborative and innovative work culture, where team members are encouraged to grow through diverse project opportunities and professional development. With competitive salaries and a commitment to sustainability, we empower our consultants to make a real difference in the world while advancing their careers.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow DevOps Delivery Leadership | Independent Consultant Engagement | 7-Month Assignment [...]
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We think you need these skills to ace ServiceNow DevOps Delivery Leadership | Independent Consultant Engagement | 7-Month Assignment [...]
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at BIP UK, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at BIP UK can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at BIP UK will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!
How to prepare for a job interview at BIP UK
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at BIP UK. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
✨Emphasise Your Adaptability
Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.
✨Pitch Your Consulting Mindset
Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at BIP UK.
