At a Glance
- Tasks: Lead ServiceNow DevOps delivery, coordinate teams, and drive operational improvements.
- Company: Global tech services provider with a focus on innovation.
- Benefits: Immediate start, 7-month assignment, and opportunity to enhance your leadership skills.
- Other info: Dynamic role with opportunities for professional growth and collaboration.
- Why this job: Make a real impact in a complex enterprise environment while developing your expertise.
- Qualifications: Experience in DevOps leadership, ServiceNow platform, and stakeholder management required.
The predicted salary is between 60000 - 80000 £ per year.
- Description
- Service Now Dev Ops Delivery Leadership
- Independent Consultant Engagement | 7-Month Assignment | Immediate Start
Our client, a global provider of technology services to multinational organisations, is seeking an experienced consultant to provide Service Now Dev Ops delivery leadership within a complex enterprise environment.
The engagement requires a combination of technical leadership, delivery governance, platform expertise and stakeholder management to support the ongoing evolution, stability and performance of the Service Now estate.
The successful consultant will provide leadership across Dev Ops delivery activities, coordinate multi-party teams, drive operational improvements and establish effective governance to ensure the successful delivery of platform changes, enhancements and releases.
Scope of Services
The consultant will be expected to
- Provide leadership and coordination across the Service Now Dev Ops function, ensuring the effective delivery of agreed platform objectives and priorities.
- Lead and direct Dev Ops delivery activities across client, supplier and third-party teams, promoting collaboration, accountability and continuous improvement.
- Guide the prioritisation and management of platform demand, including incidents, changes and enhancement initiatives, ensuring alignment with business priorities.
- Oversee the end-to-end Dev Ops lifecycle, including CI/CD pipelines, release management, deployment processes and environment governance.
- Assess and enhance the Dev Ops operating model, embedding best practices in automation, monitoring, standardisation and service reliability.
- Establish and maintain appropriate governance forums, reporting structures and stakeholder engagement activities to support effective decision-making and delivery oversight.
- Act as a senior liaison across business stakeholders, IT teams, systems integrators and technology vendors, ensuring alignment on priorities, risks and delivery outcomes.
- Define, monitor and improve delivery KPIs, service performance measures and operational metrics, driving continuous optimisation and platform scalability.
- Expected Outcomes
The engagement is expected to deliver
- Improved effectiveness and maturity of the Service Now Dev Ops operating model.
- Enhanced release governance, deployment controls and platform stability.
- Improved CI/CD practices and automation capabilities.
- Increased visibility of delivery performance through KPIs and reporting.
- Stronger coordination across stakeholders, suppliers and delivery teams.
- A roadmap for ongoing service improvement and platform optimisation.
- Required Experience and Expertise
The consultant should demonstrate
- Significant experience providing leadership for enterprise-scale Dev Ops functions and technology delivery teams.
- Strong Service Now expertise across platform development, operations, release management and service delivery.
- Proven experience leading multi-disciplinary teams and coordinating delivery across multiple suppliers and stakeholders.
- Hands-on experience with Agile delivery models, backlog prioritisation and demand management.
- Strong understanding of CI/CD practices, release management, deployment processes and integration architectures.
- Experience establishing governance frameworks, operating models and performance management approaches within complex enterprise environments.
- Excellent stakeholder management, communication and facilitation skills, including experience working with senior business and technology leaders.
ServiceNow DevOps Delivery Leadership | Independent Consultant Engagement | 7-Month Assignment | Immediate Start in London employer: BIP Group
As a global provider of technology services, our company offers an exceptional work environment that fosters innovation and collaboration. Employees benefit from a culture that prioritises continuous improvement and professional growth, with opportunities to lead impactful projects in a dynamic enterprise setting. Joining us means being part of a team that values expertise and encourages the sharing of knowledge, all while working on cutting-edge technology solutions.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow DevOps Delivery Leadership | Independent Consultant Engagement | 7-Month Assignment | Immediate Start in London
✨Get Involved in IT Consulting Communities
Join popular online forums and communities specifically for IT consultants, like Spiceworks or TechRepublic. This is a fab way to connect with potential clients and stay updated on industry trends that could lead to freelance gigs.
✨Showcase Your Skills with a Public Portfolio
Create a portfolio website where you showcase your IT consulting projects, case studies, and testimonials from past clients. This not only builds your credibility but also makes it easier for potential clients to see what you can offer.
✨Utilise Freelance Platforms
Don’t shy away from platforms like Upwork or Freelancer. They're great for finding freelance gigs in IT consulting. Just make sure your profile is well-crafted and highlights your skills effectively—first impressions matter!
✨Tap into Your Network
Reach out to your existing connections in the IT sector and let them know you’re available for freelance projects. This could also mean attending local tech meetups or webinars where you can not only learn but find new clients. And remember, if you see a role that looks right, apply through our website at BIP Group for the best chance!
We think you need these skills to ace ServiceNow DevOps Delivery Leadership | Independent Consultant Engagement | 7-Month Assignment | Immediate Start in London
Some tips for your application 🫡
Show Off Your Tech Toolbox:Let’s be real: in IT consulting, your skills and tools can make or break the project. Make sure your CV includes a solid list of the technologies you’ve worked with and any specific programming languages you're fluent in. If you’ve got experience with project management tools, like JIRA or Trello, shout about that too! It shows you're not just a tech head, but you can manage the chaos too.
Your Portfolio is Your Best Mate:As a freelancer, your portfolio is your calling card. Make it shine! Include case studies of projects you’ve worked on that highlight your problem-solving skills and the impact of your work. Make sure to detail the challenges faced and how you overcame them—clients love to see tangible results. A well-structured portfolio is your best chance to impress!
Tailor Your Approach:Unlike full-time applications, freelance gigs need that personal touch. Write a cover letter that doesn't just highlight your skills but also your understanding of BIP Group and what they’re looking for. Explain how your unique approach can solve their challenges. This kind of personalisation shows you care and sets you apart from the cookie-cutter applications.
Be Clear on Your Rates and Availability:When applying for freelance roles, clarity is key! Include your rates and availability upfront in your application to avoid any confusion later. This honesty will save both you and BIP Group time, and it shows you’re serious about doing business. We believe it’s best to be transparent right from the get-go!
How to prepare for a job interview at BIP Group
✨Showcase Your Problem-Solving Skills
In IT consulting, they’ll want to see how you tackle real-life client issues. Prepare to discuss specific case studies from your freelance experience where you've demonstrated your problem-solving prowess. Come armed with examples that highlight the strategies you used and the results achieved.
✨Pitch Your Portfolio Like a Pro
As a freelancer, your portfolio is your calling card. Make sure it’s not just a collection of past projects but a narrative of your journey. Be ready to discuss how each project reflects your capability and how you can bring value to BIP Group. Tailor this pitch to highlight projects that align closely with what they seek.
✨Brush Up on the Latest Tech Trends
IT consulting is all about staying ahead of the game. Make sure you’re familiar with the latest tools and technologies that are shaping the industry. You might get asked about a specific platform or software, so having fresh knowledge will give you the edge over other candidates.
✨Be Prepared for Hypothetical Scenarios
Expect some hypothetical or situational questions that assess how you'd handle various client scenarios. Practice thinking on your feet and responding to questions about project challenges or client interactions. This shows your adaptability and readiness for the freelance lifestyle, which works differently from traditional employment.
