At a Glance
- Tasks: Answer calls, support customers, process orders, and assist the sales team.
- Company: Join a vibrant team in a dynamic office environment in Manchester.
- Benefits: Entry-level salary, full training, and flexible working hours.
- Other info: Great opportunity for growth in a supportive and friendly workplace.
- Why this job: Kickstart your career in sales and customer service while making a real impact.
- Qualifications: Confident communicator, organised, and a team player with a positive attitude.
The predicted salary is between 22000 - 26000 £ per year.
Responsibilities
- Answering and directing telephone calls and emails promptly and professionally
- Greeting and supporting visitors to our Manchester site
- Preparing invoices and processing customer payments
- Processing orders received by telephone, email, and our online dealer portal
- Producing the weekly sales report for the site
- Providing general administrative support to ensure the smooth running of a busy office
- Proactively contacting existing customers by phone to build trust, understand their needs, and identify sales opportunities
- Recommending suitable products or solutions based on customer needs
- Supporting the sales team with follow-up activity and project support
- Working with the marketing team on promotions and sales support activity
Qualifications
- Confident, warm, and professional on the phone—comfortable building rapport quickly
- Organised, with strong attention to detail and the ability to manage a varied workload
- PC literate, with experience of (or a willingness to learn) CRM and order management systems
- Proactive and adaptable—able to use your own initiative and respond to changing priorities
- A genuine team player with a positive, can-do attitude
- A strong communicator with good time management skills
- Interested in aquatics or animal care (advantageous but not essential)
Salary is offered at an entry-level rate in line with experience, with full training provided to the successful candidate.
Sales & Customer Service Administrator in Manchester employer: biosystems-tmc
Join our dynamic team in Wythenshawe, Manchester, where we prioritise a supportive work culture that fosters growth and collaboration. As a Sales & Customer Service Administrator, you'll benefit from comprehensive training, flexible working hours, and the opportunity to engage with a passionate team dedicated to delivering exceptional customer service. We value your contributions and provide a platform for you to develop your skills while making a meaningful impact in the aquatics and animal care industry.
StudySmarter Expert Advice🤫
We think this is how you could land Sales & Customer Service Administrator in Manchester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and culture. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the job description, especially around customer service and sales support.
✨Tip Number 3
Be ready to showcase your personality! The role requires a warm and confident communicator, so don’t be afraid to let your genuine self shine through during the interview. They want to see if you’ll fit in with the team!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales & Customer Service Administrator in Manchester
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be a bit informal and friendly. Remember, we’re looking for someone who can build rapport with customers, so show us how you’d do that in your writing.
Tailor Your Application:Make sure to tailor your application to the Sales & Customer Service Administrator role. Highlight your relevant experience and skills, especially those that match the job description. We love seeing how you can connect your background to what we do here at StudySmarter!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary, and make sure to proofread for any typos or errors. A polished application shows attention to detail, which is super important for this role!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and how you can fit into our team!
How to prepare for a job interview at biosystems-tmc
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Sales & Customer Service Administrator. Familiarise yourself with tasks like processing orders and preparing invoices, so you can confidently discuss how your skills align with these duties.
✨Show Off Your Communication Skills
Since this role requires strong communication, practice articulating your thoughts clearly. Prepare examples of how you've built rapport with customers in the past, as well as how you’ve handled challenging situations over the phone or via email.
✨Demonstrate Your Organisational Skills
Be ready to talk about how you manage your time and stay organised, especially when juggling multiple tasks. You might want to share specific tools or methods you use to keep track of your workload, as this will show you’re proactive and detail-oriented.
✨Express Your Team Spirit
This position values teamwork, so come prepared with examples of how you’ve collaborated with others in previous roles. Highlight any experiences where you supported a sales team or worked on joint projects, showcasing your positive attitude and adaptability.
