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For Companies At a Glance
- Tasks: Drive revenue growth by managing inquiries and engaging customers in the life sciences sector.
- Company: Join a global leader in biochemical reagents and custom synthesis.
- Benefits: Competitive salary, performance incentives, and opportunities for professional development.
- Other info: Collaborative culture with excellent career growth opportunities.
- Why this job: Make an impact in a fast-growing company while building customer relationships.
- Qualifications: Degree in Biochemistry or related field; sales experience preferred.
The predicted salary is between 30000 - 40000 ÂŁ per year.
About Biosynth
Biosynth is a global leader in complex chemical synthesis, biologics, and specialty reagents, providing mission‑critical products to the pharmaceutical, biotechnology, diagnostics, and industrial sectors. Our Life Sciences and Biochemicals division focuses on delivering high‑quality biochemical reagents, custom synthesis solutions, and catalog products that empower research, diagnostics, and manufacturing.
We are seeking a motivated and customer‑focused Inside Sales Specialist to strengthen our commercial team and support our continued growth across Europe, North America, and Asia.
Position Overview
The Inside Sales Specialist is responsible for driving revenue growth by managing inbound inquiries, proactively engaging new and existing customers, and supporting field sales with high‑quality lead qualification. The role combines technical knowledge of biochemical products with strong commercial acumen, excellent communication skills, and a passion for customer success. This position works closely with Product Management, Marketing, Customer Service, and Field Sales to ensure customers receive fast, accurate, and value‑adding support.
Key Responsibilities
- Sales & Customer Engagement
- Manage and respond to inbound inquiries, technical questions, quotations, and requests for product information.
- Proactively develop and qualify leads through outbound calling, email campaigns, and digital tools.
- Build and maintain customer relationships across academic, biotech, pharma, and industrial segments.
- Provide product recommendations, application insights, and pricing aligned with commercial strategy.
- Collaborate with field sales to coordinate account handovers, support opportunities, and drive pipeline growth.
- Prepare and follow up on quotes, tenders, and contract pricing.
- Track opportunities and customer interactions in the CRM system, ensuring data accuracy.
- Meet or exceed quarterly and annual sales targets, including revenue, margin, and conversion KPIs.
- Monitor customer order patterns and identify upsell/cross‑sell opportunities within the biochemical portfolio.
- Identify trends in customer needs, competitor activity, and market dynamics.
- Work with Product Management to give structured feedback on product gaps, pricing, and new opportunities.
- Support marketing campaigns by converting campaign leads and providing insights for targeted outreach.
- Coordinate closely with Customer Service for smooth order processing and delivery.
- Provide input to Marketing on content, promotions, and customer messaging.
- Support Sales Managers and Key Account Managers with account research, prospecting, and customer preparation.
Qualifications
- Education & Experience
- Bachelor’s or Master’s degree in Biochemistry, Chemistry, Life Sciences, Biotechnology, or related field.
- Previous experience in inside sales, customer support, or technical sales in a life science or chemical company (preferred).
- Knowledge of biochemical reagents, fine chemicals, or research products strongly preferred.
- Strong customer orientation with excellent communication and relationship‑building skills.
- Ability to quickly understand technical product information and translate it for customers.
- Proactive mindset with strong organizational skills and attention to detail.
- Experience with CRM systems (e.g., Salesforce, HubSpot, Microsoft Dynamics).
- Comfort working in a fast‑paced, global, matrixed environment.
- Fluency in English; additional European languages are an asset.
What We Offer
- The opportunity to contribute to a dynamic and fast‑growing global life sciences company.
- A collaborative culture built on scientific excellence and customer trust.
- Professional development and career growth within our commercial organization.
- Competitive compensation package with performance‑based incentives.
About Us
Biosynth® is an innovative life sciences reagents, custom synthesis and manufacturing services company headquartered in Staad, Switzerland. We are by scientists, for scientists, securing supply chains with consistent quality, across the globe. As a trusted supplier, manufacturer and partner to the pharmaceutical, life science and diagnostic industries, as well as food, agrochemical and cosmetic customers, we have facilities on three continents and a rapid global distribution network. Our main production laboratories are located in Switzerland, the UK, Slovakia and China, with peptide and antibody production in the US and the Netherlands. Enzyme projects are based in Austria, bioconjugation projects are carried out in Berlin and biological IVD reagents in Ireland.
Inside Sales Specialist employer: Biosynth
Contact Detail:
Biosynth Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Specialist
✨Tip Number 1
Get to know the company inside out! Research Biosynth's products and their impact on the life sciences sector. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your pitch! Be ready to explain how your background in biochemistry or sales aligns with the Inside Sales Specialist role. Highlight your customer engagement skills and technical knowledge to stand out.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn, join relevant groups, and engage in discussions about the industry. This can give you insider insights and potentially lead to referrals.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Biosynth team and ready to contribute to our growth.
We think you need these skills to ace Inside Sales Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Inside Sales Specialist role. Highlight any relevant experience in sales, customer support, or technical sales within the life sciences sector.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for customer success and your understanding of biochemical products. Make it personal and connect your experiences to what we do at Biosynth.
Showcase Your Technical Knowledge: Since this role requires a good grasp of biochemical products, don’t shy away from mentioning any relevant technical knowledge or coursework. We want to see how you can translate complex information into value for our customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team!
How to prepare for a job interview at Biosynth
✨Know Your Products Inside Out
As an Inside Sales Specialist, you'll need to have a solid understanding of biochemical reagents and related products. Make sure you research the company's offerings thoroughly and be prepared to discuss how these products can benefit potential customers.
✨Showcase Your Customer Engagement Skills
This role is all about building relationships. During the interview, share examples of how you've successfully engaged with customers in the past. Highlight your communication skills and any experience you have with lead qualification and nurturing.
✨Demonstrate Your Proactive Mindset
Biosynth values a proactive approach. Be ready to discuss how you've taken initiative in previous roles, whether it's through outbound calling, email campaigns, or identifying upsell opportunities. Show them you're not just reactive but also forward-thinking.
✨Familiarise Yourself with CRM Systems
Since tracking customer interactions in a CRM system is crucial for this position, brush up on your knowledge of tools like Salesforce or HubSpot. If you have experience using these systems, be sure to mention it during the interview.