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For Companies At a Glance
- Tasks: Manage and enhance BioPhorum's collaboration tools, driving member engagement and experience.
- Company: Join BioPhorum, a leader in life sciences collaboration, connecting over 150 organisations globally.
- Benefits: Enjoy remote work flexibility and opportunities for international travel to exciting events.
- Why this job: Be part of a dynamic team transforming professional networking in the life sciences sector.
- Qualifications: Experience in product management, especially in social networks or community engagement is essential.
- Other info: This is a home-based role with occasional travel; perfect for those seeking a flexible work environment.
The predicted salary is between 36000 - 60000 £ per year.
Established in 2004, BioPhorum is a business-to-business membership organisation that has created an unparalleled environment for life science companies and executives to collaborate and accelerate progress across the sector. The company uses a subscription model and has created 12 highly targeted "Phorums" (forums) with tailored content across multiple areas including Drug Substance, Drug Development, Fill Finish, Technology Strategy, Supply Chain Resilience, IT, Data and Digital, Advanced Therapy Medicinal Products, Quality, Regulatory, and Sustainability. BioPhorum's expert facilitators currently lead more than ninety initiatives involving over 7,000 subject matter experts. BioPhorum has built a diverse and extensive client base of over 150 organisations, including 18 of the 20 largest global (bio)pharmacos. Beyond pharma, BioPhorum has also built relationships with other types of life science organisations, including those that provide services across the outsourced value chain (e.g., CDMOs), and academia.
Over the last year, BioPhorum has established an exciting growth strategy, launched its first data product and completed an acquisition. Further growth opportunities are being planned in both the core Phorum business as well as adjacent markets. Against this backdrop, BioPhorum is looking to hire a Product Manager: Phorums to provide operational product management services across BioPhorum's Phorum organisation, owning the delivery and member experience of BioPhorum's collaboration tools, The Hub and Ask BioPhorum.
The Role Overview
The Product Manager: Phorums will report to the Product Director: Phorums, providing operational product management services across the Phorum organisation, and owning the delivery and member experience for BioPhorum's existing collaboration tools, The Hub and Ask BioPhorum. The Product Manager, through the mining of usage data, focus groups, and other primary and secondary sources, will define the existing and potential future use cases for these tools, driving further value out of the existing versions and pushing boundaries to transform these tools into professional social networks, complementing the existing in-person collaboration experience with new online approaches. The Product Manager will also own the Programme Coordinators Group, support Phorums as they define impactful workstream topics, and drive member experience improvements as part of the Net Promoter Score process.
Main Responsibilities
- Develop, own, and deliver the operational product management for BioPhorum's existing collaboration tools — The Hub and Ask BioPhorum. Identify current use cases and ensure the tools are delivering as required; develop the overall vision and strategy for BioPhorum's collaboration tools.
- Using the available data from the tools, analyse usage patterns and behaviours. Additionally, gather information from credible primary sources such as focus groups, enhancement suggestions, and inbound queries. Based on this data, develop a plan for future versions of The Hub and Ask BioPhorum.
- Own and write the requirements documentation specifying the use cases, functional and technical process flows, wireframes, and system behaviours for future versions of The Hub and Ask BioPhorum.
- Work with Operations to identify development partners who can improve the current state of The Hub and Ask BioPhorum and develop future versions, providing the necessary technical support.
- Create and manage the product development of The Hub and Ask BioPhorum following BioPhorum's gated product management process and the broader product/go-to-market planning.
- Ensure BioPhorum has the commercial tools and collateral to describe the value proposition to the entire organisation.
- Oversee, facilitate, and refresh, where applicable, the Programme Coordinators User Group, ensuring the group's purpose remains current and relevant.
- Own the Net Promoter Score system and processes, capturing ongoing member feedback.
- In collaboration with SPDs and PDs, provide support where appropriate to define value propositions and potential workstream topics within Phorums.
Knowledge, Skills & Abilities
- Strong and proven experience in product or category management, especially for products tied to areas like social and professional networks, community engagement, or customer engagement.
- Highly commercial and numerate, able to build commercial models and conduct the required analyses to make informed data driven product decisions.
- Can operate in an agile format, build prototypes, iterate, and update based on market and member/customer feedback.
- Experienced working within a private equity environment, ability to operate at pace, understand the importance of impact and driving outcomes for customers.
- Highly organised, able to develop strong go-to-market and project plans and execute against them.
- Strong collaboration skills — able to bring together a collection of ideas and concepts, make the best recommendations based on those inputs.
- Has a strong bias to action — enjoys the 'thrill' of delivery and driving impact across a business.
- Very strong communication skills, able to influence a variety of personalities and personas.
- Excellent presentation skills, able to build and present compelling stories.
- Creative thinker and strong problem solver, can ideate solutions to problems quickly.
Location
This is a home-based role within the United Kingdom. While BioPhorum is a UK based business, ad hoc international travel will be required at various points in support of the organisation's annual events cycle.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Product Management and Marketing
Product Manager: Phorums employer: BioPhorum
Contact Detail:
BioPhorum Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Manager: Phorums
✨Tip Number 1
Familiarise yourself with BioPhorum's existing collaboration tools, The Hub and Ask BioPhorum. Understanding their current functionalities and user feedback will help you demonstrate your insights during discussions.
✨Tip Number 2
Engage with professionals in the life sciences sector through networking events or online forums. Building connections can provide valuable insights into industry trends and challenges that you can address in your application.
✨Tip Number 3
Stay updated on the latest developments in product management methodologies, especially agile practices. Being able to discuss how you can apply these methods to enhance BioPhorum's tools will set you apart.
✨Tip Number 4
Prepare to discuss your experience with data analysis and how it informs product decisions. Highlighting specific examples of how you've used data to drive product improvements will resonate well with the hiring team.
We think you need these skills to ace Product Manager: Phorums
Some tips for your application 🫡
Understand the Role: Before you start writing your application, make sure you fully understand the responsibilities and requirements of the Product Manager: Phorums position. Tailor your application to highlight how your skills and experiences align with the specific needs of BioPhorum.
Highlight Relevant Experience: In your CV and cover letter, focus on your experience in product management, especially in areas related to social and professional networks or community engagement. Use specific examples to demonstrate your achievements and how they relate to the role.
Showcase Analytical Skills: Since the role involves analysing usage data and gathering feedback, emphasise your analytical skills. Mention any relevant tools or methodologies you have used to derive insights from data, and how these insights have informed product decisions in your past roles.
Communicate Effectively: Strong communication skills are crucial for this role. Ensure your application is well-structured and free of jargon. Use clear and concise language to convey your ideas, and consider including a brief narrative that illustrates your problem-solving abilities and creativity.
How to prepare for a job interview at BioPhorum
✨Understand the Product Landscape
Before your interview, make sure you have a solid grasp of BioPhorum's collaboration tools, The Hub and Ask BioPhorum. Familiarise yourself with their current functionalities and think about potential improvements or new features that could enhance user experience.
✨Showcase Your Analytical Skills
As a Product Manager, you'll need to analyse usage data and gather insights from focus groups. Be prepared to discuss your experience with data analysis and how you've used it to inform product decisions in the past.
✨Demonstrate Strong Communication Abilities
You'll be working with various teams and stakeholders, so it's crucial to showcase your communication skills. Prepare examples of how you've effectively communicated complex ideas to different audiences and influenced decision-making.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle challenges. Think of specific scenarios where you've had to pivot a product strategy based on feedback or market changes, and be ready to share those experiences.
