Your Role:
As a Graduate/Junior Field Service Engineer, you will be the technical backbone of our Life Science business. Your role is crucial in ensuring our customers receive the highest quality service and support.
- Installation & Commissioning: Expertly install and commission instrumentation, predominately lab water purification systems at various client sites, ensuring optimal performance from day one.
- Maintenance & Servicing: Perform regular maintenance and servicing to keep systems running smoothly, preventing downtime, and ensuring reliability.
- Repairs: Diagnose and repair any issues with precision and speed, minimizing disruptions for our clients
- Validation: Validate and calibrate equipment to ensure compliance with industry standards and client specifications.
- Customer Support: Provide exceptional support and training to customers, empowering them to utilise our systems to their full potential.
- Sales: Generate leads for new hardware, consumables, accessories, and service contracts via the current CRM tool.
- Travel: Enjoy a dynamic role with travel predominantly around the West or North West London area (depending on your location), offering new challenges and experiences every day.
Who you are:
- Education: Degree, Apprenticeship or equivalent level qualification in either an Engineering or Scientific discipline.
- Location: Candidates must be located on territory on the West or North West side of London within the M25.
- Problem Solving Skills: Ability to diagnose and troubleshoot issues efficiently.
- Customer focus: Excellent communication skills and customer-centric approach.
- Adaptability: Flexibility to travel and adapt to varying work environments.
- Team Player: Collaborative mindset and the ability to work independently.
- Experience: Previous field service experience is a plus, but not mandatory. Comprehensive training and onboarding will be provided.
#J-18808-Ljbffr
