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Job Function:
Business Support
Job Sub Function:
Administration & Secretarial
Job Category:
Professional
All Job Posting Locations:
Tempo Maidenhead, Berkshire, United Kingdom
Job Description:
The Electrophysiology Coordinator provides operational and administrative support to the UK&I Electrophysiology Business Unit for the planning and delivery of Professional Education programmes, Inductions and Onboarding and general coordination and administration support across the EP business where required.
Working closely with the Professional Education Manager and relevant cross-functional stakeholders, the role ensures educational activities are effectively coordinated, appropriately documented and delivered to a consistently high standard. In addition they will build and run EP BU specific inductions and onboarding ensuring a professional experience for new hires and be flexible in providing general administrative and operational support for the EP BU and it’s leadership
Key Responsibilities:
Professional Education Programme Coordination
Coordinate the operational delivery of Professional Education programmes and courses.
Maintain programme calendars, timelines, trackers and delegate records.
Monitor key programme milestones and outstanding actions.
Coordinate multiple educational activities simultaneously.
Support effective communication between Professional Education and relevant internal stakeholders.
HCP and Delegate Coordination
Coordinate delegate registration and programme communications.
Maintain accurate delegate and attendance information.
Issue joining instructions and relevant educational programme information.
Coordinate travel and logistical requirements where applicable.
Support supervisor notifications and associated administration where required.
Act as an operational contact for delegates before and during programmes.
Faculty and Proctor Administration
Support the administration of selected faculty and proctors.
Provide faculty with relevant programme and logistical information.
Maintain faculty and proctor trackers and associated documentation.
Support travel and accommodation coordination where applicable.
Facilitate communication between faculty, Professional Education and operational stakeholders.
Event and Course Logistics
Coordinate operational requirements for face-to-face, virtual and blended learning programmes.
Support venue, room, catering, AV and equipment arrangements as required.
Prepare programme materials and delegate/faculty information.
Support onsite delivery of educational activities where required.
Identify and elevate operational issues that could affect programme delivery.
Compliance and Documentation Coordination
Support completion and maintenance of required programme documentation.
Maintain accurate and appropriately organised programme records.
Coordinate administrative requirements and approvals with relevant internal stakeholders.
Track outstanding documentation and elevate gaps appropriately.
Support delivery of Professional Education activities in accordance with applicable internal processes and requirements.
Programme Evaluation and Reporting
Maintain accurate enrolment, attendance and programme completion data.
Coordinate collection of delegate and faculty feedback.
Assist the Professional Education Manager with programme reporting.
Maintain programme metrics and dashboards where applicable.
Support implementation of agreed programme improvements.
Manage and deliver Induction and Onboarding processes
Own and deliver the induction and onboarding program for new hires to the UK&I EP business
Create and deliver agenda of activities and portfolio of materials required to ensure a professional and effective
Coordinate across the business functions to ensure all crucial aspects of onboarding are covered (Commercial Education, Marketing, IT, Healthcare compliance, finance, fleet, etc..)
Liaise closely with Talent Acquisition and Regional Managers to understand recruitment needs and forward plan to align with prompt start dates a swift effective on boarding process
Record progress of delegates and ensure governance of critical training
Experience and Qualifications
Essential
Strong organisational and programme coordination skills.
Experience working in a busy administrative, events, education, healthcare or programme-support environment.
Ability to manage multiple activities and competing deadlines.
High attention to detail and accuracy.
Strong written and verbal communication skills.
Confident working with multiple internal and external stakeholders.
Strong Microsoft Office skills, including Outlook, Excel, PowerPoint and Teams.
Ability to maintain accurate records and programme documentation.
Key Competencies
Planning and organisation
Attention to detail
Programme coordination
Stakeholder communication
Prioritisation and time management
Problem solving
Collaboration
Adaptability
Process discipline
Customer/HCP experience focus
Scope and Accountability
The Electrophysiology Coordinator is primarily responsible for the operational coordination and administration of Professional Education and Induction/Onboarding activities.
Required Skills:
Preferred Skills:
Administrative Support, AI Judgement Integration, Business Behavior, Business Writing, Communication, Customer Centricity, Data Capturing, Document Management, Execution Focus, Microsoft Office, Office Administration, Organizational Knowledge, Presentation Development, Process Oriented, Professional Ethics, Teamwork, Travel Planning, Typing
Electrophysiology Coordinator |Johnson & Johnson MedTech in Maidenhead employer: Biopharma Asia
At Johnson & Johnson, we pride ourselves on being an exceptional employer that champions innovation and inclusivity in healthcare. Our collaborative work culture fosters personal and professional growth, offering employees the chance to make a meaningful impact on global health while enjoying a flexible working environment in High Wycombe. With a commitment to diversity and a comprehensive benefits package, we empower our team members to thrive both in their careers and personal lives.
