Client Engagement Director

Client Engagement Director

Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead client engagement and build relationships to drive global growth.
  • Company: Bionical Solutions specializes in innovative digital solutions for the pharmaceutical industry.
  • Benefits: Enjoy a collaborative work environment with opportunities for professional growth and development.
  • Why this job: Join a dynamic team where your insights can shape client strategies and impact the industry.
  • Qualifications: Degree or equivalent experience, plus 3-5 years in pharmaceutical marketing or digital services.
  • Other info: Be a proactive team player who thrives in a fast-paced, results-driven environment.

The predicted salary is between 43200 - 72000 £ per year.

Bionical Solutions are looking for an experienced Client Engagement Director to join the team!

Key Responsibilities:

· Network to identify new direct client engagements within targeted accounts, cultivating relationships to support growth, globally (excluding US)

· Establish and reinforce relationships with key client stakeholders, primarily marketing, medical, and procurement teams

· Keep up to date with industry changes and updates, using this knowledge support in client discussions

· Lead the preparation and presentation of new business pitches

· Lead client or project-related meetings and motivate colleagues to work collaboratively in progressing work

· Manage pipeline, close opportunities and associated forecasting

· Serve as a CRM advocate, being responsible for keeping account data clean and current

· Always have an in-depth understanding of the financial status of accounts including overall responsibility for internal reporting on active, lapsed and new accounts

· Communicate with internal teams to organise support for new business presentations, and transition project ownership to project management upon initiation of a project

· Maintain oversight of the status of the project and ensure client satisfaction

The ideal candidate will be knowledgeable and passionate about Digital solutions in the pharmaceutical industry to add value, a team player and communicator, and able to understand and translate client needs and objectives into compelling proposals. The ideal candidate will also be motivated and proactive will not be afraid to roll up their sleeves to support clients and the overall business.

· Education to degree level or equivalent work experience

· At least 3-5 years of experience working with pharmaceutical marketing / digital teams or business developing digital / marketing services

· History of demonstrated results of exceeding sales goals

· Successful track record developing business at major, mid-sized and emerging pharmaceutical companies.

· Ability to articulate solutions from a commercially driven business perspective

· Methodical and strategic thinker

· A highly collaborative team player who works well with internal teams to drive results

· A laser-sharp focus on client service and delivery

· A track record of being highly organised and used to dealing with multiple priorities and deadlines

· Financial acumen and commercial awareness

· Effective use of Outlook, Excel, Word, and PowerPoint

· Effective use and championing CRMs

Client Engagement Director employer: Bionical Solutions

At Bionical Solutions, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a Client Engagement Director, you will benefit from our commitment to employee growth through continuous learning opportunities and a supportive environment that values your contributions. Located in a dynamic industry, we offer unique advantages such as the chance to work with leading pharmaceutical companies globally, ensuring that your role is both meaningful and rewarding.
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Contact Detail:

Bionical Solutions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Engagement Director

✨Tip Number 1

Networking is key for a Client Engagement Director role. Attend industry events, webinars, and conferences related to pharmaceuticals and digital solutions to meet potential clients and stakeholders. Building these relationships can give you an edge in identifying new opportunities.

✨Tip Number 2

Stay updated on the latest trends and changes in the pharmaceutical industry. Subscribe to relevant newsletters, follow industry leaders on social media, and participate in discussions. This knowledge will not only help you in client conversations but also demonstrate your expertise during interviews.

✨Tip Number 3

Practice your presentation skills. As a Client Engagement Director, you'll need to lead pitches and meetings. Consider joining a local Toastmasters club or practicing with friends to refine your ability to communicate effectively and confidently.

✨Tip Number 4

Familiarize yourself with CRM tools and their best practices. Being a CRM advocate means you should know how to maintain clean account data and leverage it for client engagement. If you have experience with specific CRMs, be ready to discuss how you've used them to drive results.

We think you need these skills to ace Client Engagement Director

Client Relationship Management
Networking Skills
Industry Knowledge in Pharmaceuticals
Business Development
Sales Strategy
Presentation Skills
Project Management
Financial Acumen
Commercial Awareness
Team Collaboration
Organizational Skills
Proactive Problem Solving
Digital Marketing Expertise
CRM Proficiency
Communication Skills

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Client Engagement Director position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.

Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in pharmaceutical marketing and digital solutions. Provide specific examples of how you've exceeded sales goals or developed business with pharmaceutical companies.

Showcase Your Skills: Clearly demonstrate your skills in client engagement, strategic thinking, and collaboration. Use concrete examples to illustrate how you've successfully managed client relationships and led projects in the past.

Craft a Compelling Cover Letter: Write a personalized cover letter that connects your background and skills to the needs of Bionical Solutions. Express your passion for digital solutions in the pharmaceutical industry and your motivation to contribute to their team.

How to prepare for a job interview at Bionical Solutions

✨Showcase Your Networking Skills

Since the role emphasizes networking to identify new client engagements, be prepared to discuss your past experiences in building and maintaining relationships. Share specific examples of how you've successfully cultivated connections within targeted accounts.

✨Demonstrate Industry Knowledge

Stay updated on the latest trends and changes in the pharmaceutical industry. During the interview, reference recent developments and explain how they could impact client discussions, showcasing your ability to provide valuable insights.

✨Prepare for Business Pitches

As leading business pitches is a key responsibility, practice presenting your ideas clearly and persuasively. Consider preparing a mock pitch related to digital solutions in the pharmaceutical sector to demonstrate your capability.

✨Highlight Your Collaborative Spirit

This position requires a highly collaborative approach. Be ready to share examples of how you've worked effectively with internal teams to achieve common goals, emphasizing your team player mentality and ability to motivate others.

Client Engagement Director
Bionical Solutions
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  • Client Engagement Director

    Full-Time
    43200 - 72000 £ / year (est.)

    Application deadline: 2027-01-13

  • B

    Bionical Solutions

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