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- Tasks: Welcome visitors, manage office activities, and provide excellent customer service.
- Company: Join Bionic, a vibrant company making life easier for small business owners.
- Benefits: Enjoy 25 days leave, private healthcare, and flexible working options.
- Other info: Great career progression opportunities and a fun, collaborative workplace.
- Why this job: Be part of a dynamic team in a fast-paced, innovative environment.
- Qualifications: Experience in customer service and strong communication skills required.
The predicted salary is between 24000 - 30000 £ per year.
We are Bionic, and we are on a mission to make life radically easier for small business owners, building a one-stop shop for all their business essentials, and giving them an experience so good that they trust Bionic to sort everything for them, forever.
The role is for a Receptionist to join our Luton site, who shares our drive and wants to be part of a team that’s doing its best work every day. We are seeking a friendly and organised individual to add to our culture and help ensure our office runs smoothly, at all times. In this role you will be the primary point of contact for staff, visitors and contractors providing excellent customer service and ensuring the smooth operation of daily office activities.
Key responsibilities:
- Greet and welcome visitors in a warm, professional and friendly manner
- Manage incoming and outgoing staff/visitors via our scan in system (Net2)
- Issue visitor and staff passes
- Accept daily deliveries and post
- Schedule meeting rooms and maintain the reception calendar
- Ensure the reception area and downstairs kitchen is clean and tidy
- Assist with administrative tasks such as document preparation and printing
- Order weekly office supplies
- Order stationery and maintain stockroom
- Monitor reception CCTV
- Lock up of revolving door / emergency exit doors at the end of each day
About you:
You’ll have proven experience in a similar type of role. You’ll also be able to demonstrate:
- Previous experience in a receptionist or customer service role
- Strong communication and interpersonal skills
- Proficiency in computer software (Microsoft Office)
- Ability to multitask and stay organised in a fast-paced environment
- Professional appearance and demeanour
Benefits:
- Private healthcare cover
- Employee Assistance Programme, including a virtual GP service, priority physio and talking therapies
- Eyecare scheme
- 25 days annual leave (3 to be taken over Christmas shutdown period) plus the 8 UK bank holidays, increasing with tenure
- 1 paid family/religious day of leave per year - following successful probation period
- 1 paid charity volunteering day per year
- Option to buy/sell up to an additional 3 days leave per year
- Enhanced maternity, paternity or shared parental leave
- 2 days off for your wedding upon joining, and up to 5 days after 2 years’ service
- Flexible working options & a hybrid work approach
- Auto-enrolled salary sacrifice pension scheme
- Life assurance
- Season ticket Loans, salary advances & loans to buy/rent a home - based on tenure
- Cycle to work scheme
- Highflyers incentive, a VIP experience for our high performers across Bionic group to celebrate success
- Company summer and Christmas party celebrations, business and local area awards and recognition
- Long service awards
Receptionist employer: Bionic
Contact Detail:
Bionic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Get to know the company culture before your interview. Check out Bionic's social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the face of the company. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any situation with a friendly smile.
✨Tip Number 3
Be prepared to showcase your organisational skills. Think of examples from your past roles where you successfully managed multiple tasks. This will demonstrate that you can thrive in Bionic's fast-paced environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and keen to join the Bionic team. Don’t miss out on this opportunity!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and organised nature that fits perfectly with our team.
Tailor Your Application: Make sure to customise your application to highlight your experience in customer service and reception roles. Mention specific skills that match what we’re looking for, like your proficiency in Microsoft Office and your ability to multitask.
Show Enthusiasm: We love a bit of passion! In your application, express why you’re excited about the opportunity to work at Bionic and how you can contribute to making life easier for small business owners.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic role. We can’t wait to hear from you!
How to prepare for a job interview at Bionic
✨Know the Company Vibe
Before your interview, take some time to understand Bionic's mission and workplace culture. They’re all about making life easier for small business owners, so think about how you can contribute to that energy. Show enthusiasm for their innovative approach and be ready to discuss how you can fit into their fast-paced environment.
✨Show Off Your People Skills
As a Receptionist, you'll be the first point of contact for visitors and staff. Practice your warm greetings and friendly demeanour. Think of examples from your past roles where you provided excellent customer service or handled difficult situations with grace. This will demonstrate your strong communication skills.
✨Get Organised
Bionic needs someone who can multitask and stay organised. Prepare to discuss how you manage your time and keep things running smoothly in a busy environment. Bring up any tools or systems you use to stay on top of tasks, like scheduling or inventory management, as this will show you’re ready to hit the ground running.
✨Dress the Part
First impressions matter! Make sure you present yourself professionally, reflecting the high standards Bionic sets. Choose an outfit that’s smart and comfortable, allowing you to feel confident during the interview. A professional appearance will help convey your seriousness about the role.