At a Glance
- Tasks: Manage customer contracts and ensure smooth processing with energy suppliers.
- Company: Join Bionic, a dynamic company transforming business essentials for owners.
- Benefits: Enjoy competitive salary, private healthcare, and generous leave options.
- Other info: High-energy environment with opportunities for growth and recognition.
- Why this job: Be the vital link in delivering excellent service and making a real impact.
- Qualifications: Experience in customer support or sales, strong multitasking skills, and team player.
The predicted salary is between 26000 - 26000 £ per year.
Role
Sales Administrator
Location
London
Salary
£26,000 + commission
At Bionic, we want to make it radically easier for business owners to sort their business essentials.
By using a world-class human service, smart technology, and data, our tech-enabled experts help match business owners with the best deals for their energy, connectivity, insurance & finance.
By creating a one-stop-shop for all business essentials, our purpose is to ‘earn the lifetime loyalty of British businesses’.
We also partner with leading price comparison websites, including Compare the Market, Money Super Market, Uswitchfor Business, and Confused. com, who trust us to provide their business energy switching services.
About the Role
We are looking for a proactive and detail-focused Sales Administrator to join our Sales Operations team.
You will be a vital link between our customers, internal teams, and external energy suppliers - ensuring that all post-sale processes are completed accurately, efficiently, and with excellent service.
Your primary responsibility will be to manage the journey of each contract from sale to successful processing.
From resolving queries and gathering missing information to coordinating with suppliers and updating internal systems, you will play a key role in delivering a smooth and efficient experience for our customers.
- Day-to-Day Responsibilities
- Act as the main point of contact between customers and energy suppliers to ensure all contracts are processed correctly and without delay.
- Liaise with customers and suppliers to resolve any issues that arise during the switching process.
- Gather outstanding customer informationrequiredto finalise contracts and ensureaccuratesubmissions.
- Coordinate supplier terminations and confirm that all necessary information is correctly captured in internal systems.
- Monitor and address outstanding contracts to keep recordsaccurateand up to date.
- Identifyand recommend process improvements to streamline workflows and enhance efficiency.
- Support internal teams with training and guidance to help reduce recurring administrative issues.
- Collaborate with teams across the business to ensure consistent performance and high-quality service delivery.
- What We’re Looking For
- Previousexperience in a customer support, contract administration, or sales support role.
- Confident in resolving customer and supplier queries with professionalism and urgency.
- Strong multitasking and time management skills; able to prioritise effectively whilemaintainingattention to detail.
- Familiarity with contract management processes and an understanding of key contractual terms (desirable).
- A strong teamplayer who collaborates effectively with colleagues across departments to achieve shared goals.
- A proactive, solution-focused mindset with a history of driving continuous improvement.
- Comfortable working in fast-paced, target-driven environments.
- Proficient with CRM systems and Microsoft Office tools, especially Excel.
- About Bionic
Bionic has over 560 colleagues working across three office locations and four businesses; Bionic -London, Bionic Outbound – Luton, Think Business Loans – Chelmsford, and Smart – Field based agents.
We have a high energy work environment wherever the location; you can feel the passion the moment you walk through our door!
Our work environments are packed with amazing people and energy, hubs of collaboration.
Benefits
We know that our employees are what sets us aside from our competitors, our benefits are just part of the way we say thanks.
- Enhance your health & wellbeing
- Private healthcare cover
- Employee Assistance Programme, including a virtual GP service, priority physio & talking therapies
- Eyecare scheme
- Taking time away from work
- 25 days annual leave, increasing with tenure
- 1 paid family & religious day of leave per year - following successful probation period
- 1 paid charity volunteering day per year
- Optionto buy/sell up to anadditional3 days leave per year
- Family matters: for the special moments
- Enhanced maternity, paternity or shared parental leave
- 2 days off for your wedding upon joining, and up to 5 days after 2 years' service
- Financial wellbeing
- Auto-enrolled salarysacrificepension scheme
- Life assurance
- Season ticket Loans, salary advances & loans to buy/rent a home – based on tenure
- Cycle to work scheme
- Recognition
- Highflyers incentive, a VIP experience for our high performers across Bionic group to celebrate success
- Company summer & Christmas party celebrations, business and localzonely& annual awards and recognition
- Long service awards
- #J-18808-Ljbffr
Sales Administrator in London employer: Bionic
Bionic is an exceptional employer for aspiring Laravel Developers, offering a dynamic and supportive work culture in Chester. With a focus on hands-on experience and professional growth, employees benefit from structured development plans and the opportunity to collaborate with seasoned developers on real-world projects. The company's commitment to fostering curiosity and initiative ensures that every team member can thrive and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Administrator at Bionic, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Bionic. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Administrator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Administrator in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Bionic:When writing your cover letter, make sure to tailor your message specifically for Bionic. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Bionic
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Bionic that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Bionic that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Bionic’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
