At a Glance
- Tasks: Support insurance sales teams by managing processes for a smooth customer journey.
- Company: Bionic, a tech-driven company making life easier for small business owners.
- Benefits: Private healthcare, virtual GP service, 25 days leave, and more.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Join a dynamic team and help transform the insurance experience for customers.
- Qualifications: Strong communication, time management skills, and attention to detail.
The predicted salary is between 25000 - 30000 £ per year.
At Bionic, we're making life radically easier for small business owners. We're building a one-stop shop for business essentials that’s powered by smart technology and world class human service, giving them an experience so good that they trust Bionic to sort all their business needs for them.
To support our continued growth and exciting plans, we're looking for an Insurance Process Administrator to join our Insurance Team. As the Process Administrator, you'll be an integral part of our Insurance Team, offering support to the insurance sales teams by managing processes that ensure a smooth and reliable journey for our customers. The successful candidate will be responsible and accountable for ensuring business and customer processes are accurate and up to date.
Responsibilities- Compiling and sending insurance policy documentation to customers within an agreed timeframe
- Monitoring and reporting on documentation accuracy
- Processing cancellations of insurance policies and issuing refunds to customers
- Managing team inboxes through the allocation and completion of emails
- Creating daily case reports and case allocation
- Working towards progressive targets
- Confident in working with various stakeholders
- Effective communication skills and time management skills
- Can deliver on KPIs in a fast paced environment
- Act with the highest ethical standards due to the regulatory environment within the Insurance team
- Able to work the basics of Microsoft office products, Word, Excel & PowerPoint
- Laser focused on your attention to detail
- Enthusiastic with a positive/can-do mindset
- Private healthcare cover
- Employee Assistance Programme including a virtual GP service, priority physio & talking therapies
- Eyecare scheme
- 25 days annual leave plus the 8 UK bank holidays
Insurance Process Administrator in London employer: Bionic
At Bionic, we pride ourselves on fostering a dynamic and supportive work culture that empowers our employees to thrive. As an Insurance Process Administrator, you'll benefit from comprehensive private healthcare, a generous annual leave policy, and access to professional development opportunities, all while contributing to a mission that simplifies life for small business owners. Join us in our vibrant office environment where innovation meets collaboration, making every day rewarding and impactful.
