At a Glance
- Tasks: Engage with business owners to assess their insurance needs and connect them with specialists.
- Company: Join Bionic, the UK's leading business comparison service, dedicated to helping small businesses thrive.
- Benefits: Enjoy 25 days annual leave, private healthcare, and opportunities for personal growth.
- Other info: Dynamic work environment with a focus on collaboration and employee wellbeing.
- Why this job: Kickstart your career in insurance with full training and a supportive team.
- Qualifications: No experience needed, just a positive attitude and eagerness to learn.
The predicted salary is between 20000 - 30000 £ per year.
About Bionic
At Bionic, we're on a mission to make it radically easier to run a small business. As the UK's leading business comparison and switching service, we help thousands of small and medium‑size businesses save time and money on essentials like energy, broadband, insurance, and finance. We combine smart technology with real human support to match our customers with the best deals - quickly and effortlessly.
About the Role
We're looking for an enthusiastic and driven individual to join our growing team as Trainee Insurance Web Agent. This entry‑level role is ideal for anyone looking to build a career in the insurance industry, with full training and development provided. As a Trainee Web Agent, you'll be the first point of contact for small and medium‑size business owners who have requested a quote for commercial insurance through our website or partner platforms. Your role is to respond quickly, verify key details, understand their insurance needs, and assess whether we can support them in finding the most suitable commercial insurance coverage. You'll then pass the opportunity to one of our Insurance Specialists who will handle the final quotation and policy discussion.
What You'll Do
- Engage with business owners who have made real‑time commercial insurance enquiries online
- Understand their business operations and confirm essential risk and coverage details
- Identify whether we can assist them with improved or more suitable insurance options
- Transfer qualified leads to our expert insurance advisors for further consultation
- Accurately record call details and customer information in our CRM system
- Provide a professional, friendly, and helpful experience at all times
What We're Looking For
You don't need insurance or sales experience — just the right attitude and willingness to learn. We'll give you full training to help you develop and succeed. The ideal candidate will be:
- Genuinely interested in starting a long‑term career in insurance or sales
- Target‑driven, self‑motivated, and eager to achieve goals
- A confident communicator with great verbal and listening skills
- Professional, positive, and resilient when faced with challenges
- Comfortable working at pace and handling multiple customer interactions each day
- Reliable, punctual, and committed to personal growth
- Open to coaching, feedback, and continuous improvement
Why Join Bionic?
- Full training and continuous development
- Opportunities to grow within a fast‑paced, high‑energy company
- Work with a friendly, supportive team who care about what they do
- Help real business owners save money and make better decisions
Interview Process
- Short One‑Way Video Introduction
- Telephone call with Talent Acquisition Team
- Final stage held in office with our Hiring Manager
Bionic has over 650 colleagues working across three office locations and four businesses; Bionic - London, Bionic Outbound - Luton, Think Business Loans - Chelmsford, and Smart - Field based agents. We have a high energy work environment wherever the location; you can feel the passion the moment you walk through our door! Our work environments are packed with amazing people and energy, hubs of collaboration.
Benefits
- Enhance your health & wellbeing
- Private healthcare cover
- Employee Assistance Programme, including a virtual GP service, priority physio & talking therapies
- Eyecare scheme
- 25 days annual leave, increasing with tenure
- 1 paid family & religious day of leave per year - following successful probation period
- 1 paid charity volunteering day per year
- Option to buy/sell up to an additional 3 days leave per year
- Enhanced maternity, paternity or shared parental leave
- 2 days off for your wedding upon joining, and up to 5 days after 2 years' service
- Auto‑enrolled salary sacrifice pension scheme
- Life assurance
- Season ticket Loans, salary advances & loans to buy/rent a home - based on tenure
- Cycle to work scheme
- Highflyers incentive, a VIP experience for our high performers across Bionic group to celebrate success
- Company summer & Christmas party celebrations, business and local zonely & annual awards and recognition
- Long service awards
Insurance Web Agent employer: Bionic
Bionic is an exceptional employer, dedicated to fostering a supportive and dynamic work environment where employees can thrive. As a Trainee Insurance Web Agent, you'll receive comprehensive training and development opportunities, allowing you to build a rewarding career in the insurance industry while working alongside a friendly team that genuinely cares about helping small businesses succeed. With a focus on employee wellbeing, generous leave policies, and recognition for achievements, Bionic stands out as a place where your contributions are valued and your professional growth is encouraged.
StudySmarter Expert Advice🤫
We think this is how you could land Insurance Web Agent
✨Tip Number 1
Get to know Bionic and what we do! Familiarise yourself with our mission and services so you can speak confidently about how you can contribute. This will show your enthusiasm and help you stand out during interviews.
✨Tip Number 2
Practice your communication skills! As a Trainee Insurance Web Agent, you'll be engaging with business owners daily. Role-play with friends or family to get comfortable with discussing insurance needs and responding to queries.
✨Tip Number 3
Be ready to showcase your willingness to learn! During interviews, share examples of how you've embraced feedback or tackled challenges in the past. This will highlight your growth mindset, which is key for us at Bionic.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and genuinely interested in joining our team. We can't wait to see your application!
We think you need these skills to ace Insurance Web Agent
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the insurance industry shine through. We want to see that you're genuinely excited about starting a career with us and helping small businesses.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Trainee Insurance Web Agent. Mention any relevant communication skills or customer service experience you have.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly understand why you’d be a great fit!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Bionic
✨Know the Company Inside Out
Before your interview, take some time to research Bionic and its mission. Understand how they help small businesses save money and time on essentials like insurance. This knowledge will not only impress your interviewers but also help you tailor your responses to align with their values.
✨Show Your Enthusiasm
As a Trainee Insurance Web Agent, your attitude is key! Be sure to express your genuine interest in starting a career in insurance. Share why you’re excited about the role and how you see yourself growing within the company. A positive attitude can go a long way!
✨Practice Your Communication Skills
Since you'll be engaging with business owners, it's crucial to demonstrate strong verbal and listening skills. Practice common interview questions and answers with a friend or family member. Focus on being clear, concise, and friendly in your responses to showcase your communication abilities.
✨Prepare for Real-Time Scenarios
Think about how you would handle various customer interactions, especially when verifying details or assessing insurance needs. Prepare examples of how you would approach these situations, as this will show your problem-solving skills and readiness to handle the fast-paced environment at Bionic.
