At a Glance
- Tasks: Welcome visitors, manage office activities, and provide excellent customer service.
- Company: Join Bionic, a vibrant company making life easier for small business owners.
- Benefits: Enjoy 25 days annual leave, private healthcare, and flexible working options.
- Other info: Great career progression opportunities and a fun, collaborative workplace.
- Why this job: Be part of a dynamic team in a fast-paced, innovative environment.
- Qualifications: Experience in reception or customer service, strong communication skills.
The predicted salary is between 24000 - 28000 £ per year.
We are Bionic, and we're on a mission to make life radically easier for small business owners, building a one-stop shop for all their business essentials, and giving them an experience so good that they trust Bionic to sort everything for them, forever. We’re building something extraordinary - a one-stop shop that makes life radically easier for small business owners. That same energy flows through our workplace: fast-paced, high-impact, and buzzing with innovation.
The role
As we continue to grow, we’re looking for a Receptionist to join our Luton site, who shares our drive and wants to be part of a team that’s doing its best work every day. We are seeking a friendly and organised individual to add to our culture and help ensure our office runs smoothly, at all times. In this role you will be the primary point of contact for staff, visitors and contractors providing excellent customer service and ensuring the smooth operation of daily office activities.
Key responsibilities:
- Greet and welcome visitors in a warm professional and friendly manner
- Manage incoming and outgoing staff/ visitors via our scan in system (Net2)
- Issue visitor and staff passes
- Accept daily deliveries and post
- Schedule meeting rooms and maintain the reception calendar
- Ensure the reception area and downstairs kitchen is clean and tidy
- Assist with administrative tasks such as document preparation and printing
- Order weekly office supplies
- Order stationery and maintain stockroom
- Monitor of reception CCTV
- Lock up of revolving door / emergency exit doors at the end of each day
About you
You’ll have proven experience in a similar type role. You’ll also be able to demonstrate:
- Previous experience in a receptionist or customer service role
- Strong communication and interpersonal skills
- Proficiency in computer software (Microsoft Office)
- Ability to multitask and stay organised in a fast-paced environment
- Professional appearance and demeanour
About Bionic Group
Bionic has over 550 people working across three office locations and four businesses; Bionic - London, Bionic Outbound – Luton, Think Business Loans – Chelmsford, and Smart – Field based agents. We have a high energy work environment wherever the location; you can feel the passion the moment you walk through our door! Our work environments are packed with amazing people and energy, hubs of collaboration, creativity and fun! We’re one team, we get stuck in, we roll our sleeves up and we care about helping each other out wherever we can. We set the highest standards and show up every day to be the best version of ourselves. Working at Bionic means provides you many opportunities to advance your career, with incredible progression, recognition, and reward.
Benefits
We know that our employees are what sets us aside from our competitors, our benefits are just part of the way we say thanks.
- Enhance your health & wellbeing 🌱 Private healthcare cover
- Employee Assistance Programme, including a virtual GP service, priority physio & talking therapies
- Eyecare scheme
- 25 days annual leave (3 to be taken over Christmas shut down period) plus the 8 UK bank holidays, increasing with tenure
- 1 paid family/religious day of leave per year - following successful probation period
- 1 paid charity volunteering day per year
- Option to buy/sell up to an additional 3 days leave per year
- Enhanced maternity, paternity or shared parental leave
- 2 days off for your wedding upon joining, and up to 5 days after 2 years' service
- Flexible working options & a hybrid work approach
- Auto-enrolled salary sacrifice pension scheme
- Life assurance
- Season ticket Loans, salary advances & loans to buy/rent a home – based on tenure
- Cycle to work scheme
- Highflyers incentive, a VIP experience for our high performers across Bionic group to celebrate success
- Company summer & Christmas party celebrations, business and local zonely & annual awards and recognition
- Long service awards
Receptionist in Luton employer: Bionic Services
At Bionic, we pride ourselves on being an exceptional employer, offering a vibrant and collaborative work culture that empowers our employees to thrive. Located in Luton, our office is a hub of innovation where you can expect ample opportunities for career progression, alongside a comprehensive benefits package that prioritises your health, wellbeing, and work-life balance. Join us and be part of a team that values hard work, recognition, and making a meaningful impact for small business owners.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Luton
✨Tip Number 1
First things first, make sure you know the company inside out. Bionic is all about making life easier for small business owners, so show us you get that! Research our mission and values, and be ready to chat about how you can contribute to our buzzing workplace.
✨Tip Number 2
When you get that interview, don’t just prepare answers – think of questions too! Ask about team dynamics or how we keep the energy high at Bionic. It shows you’re genuinely interested and ready to jump into our fast-paced environment.
✨Tip Number 3
Practice your warm welcome! As a Receptionist, you’ll be the face of Bionic. So, nail that friendly and professional vibe in your interactions. Maybe even role-play with a mate to get comfortable with greeting visitors and managing those busy moments.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on being part of our amazing team. Let’s make this happen!
We think you need these skills to ace Receptionist in Luton
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our buzzing workplace.
Tailor Your CV:Make sure to tweak your CV to highlight your relevant experience as a receptionist or in customer service. Use keywords from the job description to show us you’re a perfect fit for our team at Bionic!
Show Off Your Skills:Don’t forget to mention your strong communication skills and proficiency in Microsoft Office. We love organised multitaskers, so give us examples of how you've juggled tasks in a fast-paced environment before!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status!
How to prepare for a job interview at Bionic Services
✨Know the Company Inside Out
Before your interview, take some time to research Bionic and its mission. Understand their focus on making life easier for small business owners and how your role as a Receptionist fits into that vision. This will show your genuine interest and help you connect your skills to their goals.
✨Showcase Your Customer Service Skills
As a Receptionist, you'll be the first point of contact for visitors. Prepare examples from your past experiences where you provided excellent customer service. Highlight your ability to stay calm under pressure and how you handle multiple tasks while maintaining a friendly demeanour.
✨Dress the Part
First impressions matter! Make sure to dress professionally and appropriately for the interview. A polished appearance reflects your understanding of the professional environment at Bionic and shows that you take the opportunity seriously.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in the Receptionist role. This not only demonstrates your enthusiasm but also helps you gauge if Bionic is the right fit for you.
