At a Glance
- Tasks: Help small businesses switch their telecom contracts and build strong customer relationships.
- Company: Join Bionic, a vibrant company dedicated to making life easier for business owners.
- Benefits: Enjoy competitive salary, private healthcare, generous leave, and flexible working options.
- Other info: Thriving work environment with great career progression and recognition opportunities.
- Why this job: Be part of a dynamic team and make a real impact on small businesses.
- Qualifications: 2+ years in sales, excellent communication skills, and a passion for helping customers.
The predicted salary is between 26000 - 45000 £ per year.
At Bionic, we’re making life radically easier for small business owners. We’re building a one-stop shop for business essentials that’s powered by smart technology and world class human service giving them an experience so good that they trust Bionic to sort all their business needs for them.
To support our continued growth and exciting plans, we’re looking for a Telco Sales Agent to join our Telco closing team and help convert qualified inbound leads from business owners who are actively looking to switch their telecommunications contracts.
The role:
As a Telco Sales Agent in our closing team, you’ll be working with real-time, pre-qualified leads passed over by our sales agents. These are small business owners who’ve already shown interest – your job is to guide them through their options, build trust, and close the deal.
Day-to-Day Responsibilities:
- Receive and close warm, qualified leads from our web sales team in real time
- Understand customer needs and match them with tailored telco solutions
- Search, present, and recommend the most suitable telco contracts available
- Build strong customer relationships, acting as their trusted telco advisor
- Follow up at agreed times to maintain engagement and move deals forward
- Meet and exceed sales targets – daily, weekly, and monthly KPIs
- Cross-sell into additional services such as energy, water, and insurance
- Contribute to a positive, high-performing team culture on our award-winning sales floor
About you:
- You’re a natural closer with a passion for helping customers and a hunger for success.
- You know how to handle objections, build rapport quickly, and turn interest into action.
- 2+ Years sales experience in B2B, telesales, door-to-door or a fast-paced sales environment
- Target-driven, self-motivated, and eager to beat goals
- A consultative, value-first approach to selling – not pushy, but persuasive
- Skilled in negotiation, pitching, and overcoming objections
- Excellent communication skills – verbal, written, and listening
- Able to build rapport with people from all backgrounds and industries
- Resilient, confident, and able to perform under pressure
- Reliable, punctual, and fully engaged
- A team player who thrives in a lively, energetic environment
- Open to feedback, coaching, and ongoing personal development
The interview process:
- Initial conversation with our Talent Acquisition Team
- Final stage in-office interview with some of the wider team
About Bionic Group:
Bionic has 600 people working across three office locations and four businesses; Bionic - London, Bionic Outbound – Luton, Think Business Loans – Chelmsford, and Smart – Field based agents. We have a high energy work environment wherever the location; you can feel the passion the moment you walk through our door! Our work environments are packed with amazing people and energy, hubs of collaboration, creativity and fun! We’re one team, we get stuck in, we roll our sleeves up and we care about helping each other out wherever we can. We set the highest standards and show up every day to be the best version of ourselves. Working at Bionic means provides you many opportunities to advance your career, with incredible progression, recognition, and reward.
Benefits:
- Private healthcare cover
- Employee Assistance Programme, including a virtual GP service, priority physio & talking therapies
- Eyecare scheme
- 25 days annual leave plus the 8 UK bank holidays, increasing with tenure
- 1 paid family/religious day of leave per year - following successful probation period
- 1 paid charity volunteering day per year
- Option to buy/sell up to an additional 3 days leave per year
- Enhanced maternity, paternity or shared parental leave
- 2 days off for your wedding upon joining, and up to 5 days after 2 years' service
- Flexible working options & a hybrid work approach
- Auto-enrolled salary sacrifice pension scheme
- Life assurance
- Season ticket Loans, salary advances & loans to buy/rent a home – based on tenure
- Cycle to work scheme
- Highflyers incentive, a VIP experience for our high performers across Bionic group to celebrate success
- Company summer & Christmas party celebrations, business and local zonely & annual awards and recognition
- Long service awards
Telco Sales Agent employer: Bionic Services Ltd
At Bionic, we pride ourselves on being an exceptional employer, offering a dynamic work culture that empowers our Field Sales Consultants to thrive. With comprehensive training, competitive earning potential, and a strong focus on career development, we ensure our employees have the tools and support they need to succeed while enjoying the autonomy to manage their own schedules. Join us in a vibrant team environment where your contributions are celebrated, and you can make a real impact in helping small businesses flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Telco Sales Agent
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Bionic's mission and values. This will help you connect with the team and show that you're genuinely interested in making life easier for small business owners.
✨Tip Number 2
Practice your pitch! Since you'll be guiding customers through their options, rehearse how you'd present telco solutions. Make it sound natural and engaging – remember, you're not just selling; you're building trust!
✨Tip Number 3
Be ready to handle objections like a pro! Think of common concerns customers might have and prepare your responses. This will show that you're confident and capable of turning interest into action.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation. It’s a great way to keep the conversation going and remind them why you’d be a fantastic fit for the team.
We think you need these skills to ace Telco Sales Agent
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Telco Sales Agent role. Highlight your sales experience and how it aligns with our mission at Bionic to make life easier for small business owners.
Showcase Your Skills:We want to see your communication skills shine! Use clear, concise language and demonstrate your ability to build rapport and handle objections in your written application.
Be Authentic:Let your personality come through in your application. We’re looking for someone who’s not just a natural closer but also genuinely passionate about helping customers. Don’t be afraid to show us who you are!
Apply Through Our Website:For the best chance of success, apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Bionic Services Ltd
✨Know Your Product Inside Out
As a Telco Sales Agent, you'll need to be well-versed in the telecommunications solutions you’ll be offering. Research the latest products and services Bionic provides, and be ready to discuss how they can benefit small business owners. This knowledge will help you build trust and credibility during the interview.
✨Showcase Your Sales Skills
Prepare to demonstrate your sales experience by sharing specific examples of how you've successfully closed deals in the past. Highlight your consultative approach and how you've handled objections. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Practice Active Listening
During the interview, show that you can listen actively and respond thoughtfully. This is crucial for understanding customer needs as a Telco Sales Agent. Practice summarising what the interviewer says and asking clarifying questions to demonstrate your engagement and communication skills.
✨Emphasise Team Spirit
Bionic values a positive team culture, so be sure to express your enthusiasm for collaboration. Share examples of how you've contributed to a team environment in previous roles, and discuss how you can bring that energy to their award-winning sales floor.
