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- Tasks: Welcome visitors, manage office activities, and provide excellent customer service.
- Company: Join Bionic, a dynamic company making life easier for small business owners.
- Benefits: Enjoy 25 days annual leave, private healthcare, and a supportive work environment.
- Other info: Great opportunities for career growth and recognition for your hard work.
- Why this job: Be the friendly face of our office and help create a positive atmosphere.
- Qualifications: Experience in customer service, strong communication skills, and proficiency in Microsoft Office.
The predicted salary is between 24000 - 28000 £ per year.
We are Bionic, on a mission to make life radically easier for small business owners by building a one‑stop shop for all their business essentials.
The role
As we continue to grow, we’re looking for a Receptionist to join our Luton site who shares our drive and wants to be part of a team that’s doing its best work every day. We are seeking a friendly and organised individual to add to our culture and help ensure our office runs smoothly at all times. In this role you will be the primary point of contact for staff, visitors and contractors, providing excellent customer service and ensuring the smooth operation of daily office activities.
Key responsibilities
- Greet and welcome visitors in a warm, professional and friendly manner
- Manage incoming and outgoing staff/visitors via our scan‑in system (Net2)
- Issue visitor and staff passes
- Accept daily deliveries and post
- Schedule meeting rooms and maintain the reception calendar
- Ensure the reception area and downstairs kitchen are clean and tidy
- Assist with administrative tasks such as document preparation and printing
- Order weekly office supplies
- Order stationery and maintain stockroom
- Monitor reception CCTV
- Lock up revolving door / emergency exit doors at the end of each day
About you
- Proven experience in a similar role
- Previous experience in a receptionist or customer service role
- Strong communication and interpersonal skills
- Proficiency in computer software (Microsoft Office)
- Ability to multitask and stay organised in a fast‑paced environment
- Professional appearance and demeanour
About Bionic Group
Bionic has over 550 people working across three office locations and four businesses: Bionic - London, Bionic Outbound – Luton, Think Business Loans – Chelmsford, and Smart – Field based agents.
Benefits
- Enhance your health & wellbeing
- Private healthcare cover
- Employee Assistance Programme, including a virtual GP service, priority physio & talking therapies
- Eyecare scheme
- 25 days annual leave (3 to be taken over Christmas shut down period) plus the 8 UK bank holidays, increasing with tenure
- 1 paid family/religious day of leave per year – following successful probation period
- 1 paid charity volunteering day per year
- Option to buy/sell up to an additional 3 days leave per year
- Enhanced maternity, paternity or shared parental leave
- 2 days off for your wedding upon joining, and up to 5 days after 2 years of service
- Auto‑enrolled salary sacrifice pension scheme
- Life assurance
- Season ticket loans, salary advances & loans to buy/rent a home – based on tenure
- Cycle to work scheme
- Highflyers incentive, a VIP experience for our high performers across Bionic group to celebrate success
- Company summer & Christmas party celebrations, business and local zonely & annual awards and recognition
- Long service awards
Receptionist employer: Bionic Services Ltd
Contact Detail:
Bionic Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
First things first, make sure you know the company inside out. Research Bionic and understand their mission to help small business owners. This will not only impress them but also help you tailor your responses during interviews.
✨Tip Number 2
Practice your greeting! As a Receptionist, you'll be the face of the company. Role-play with a friend or in front of a mirror to nail that warm and professional welcome. Confidence is key!
✨Tip Number 3
Get familiar with common office software, especially Microsoft Office. Brush up on your skills so you can showcase your proficiency during the interview. We all know how important it is to stay organised in a fast-paced environment!
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Bionic team.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your friendly and organised nature shine through! We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter.
Tailor Your Experience: Make sure to highlight any previous receptionist or customer service roles you've had. We love seeing how your experience aligns with what we’re looking for, so be specific about your skills and achievements!
Keep It Professional: While we want to see your personality, remember to maintain a professional tone throughout your application. This is a key role in our office, so showcasing your professionalism is essential.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Bionic Services Ltd
✨Know the Company
Before your interview, take some time to research Bionic and its mission. Understand what they do and how they aim to make life easier for small business owners. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Receptionist, you'll be the first point of contact for visitors. Prepare examples from your past experiences where you provided excellent customer service. Highlight your ability to stay calm under pressure and how you handle difficult situations with a friendly demeanour.
✨Demonstrate Organisational Skills
Being organised is key in this role. Bring up specific instances where you successfully managed multiple tasks or maintained an orderly environment. You might even want to mention any tools or systems you've used to keep things running smoothly.
✨Dress Professionally
First impressions matter! Make sure you dress appropriately for the interview. A professional appearance will reflect your understanding of the role and the company culture. Aim for smart attire that aligns with the friendly yet professional vibe of Bionic.