About Bionic
Bionic exists to make life radically easier for small business owners.We\'rebuilding a one-stop shop for all their business essentials-energy, insurance, connectivity, telecoms, and finance-combining smart technology with world-class human service to deliver a seamless experience SMEs can trust.
With over600 colleagues across the UK,we\'regrowing fast, powered by innovation, data, and a passion for making British SMEs trulyBionic.
The Opportunity
As Bionic continues its journey to become the UK\'s leading tech-enabled SME platform, we are looking for aData andInsightsLeadto elevate our data capability and drive transformation through data-driven decision‐making.
You will play a pivotal role in shaping the company\'s data strategy, and culture,ensuring that insight, automation, and analytics sit at the heart of how weoperateand support commercialvalue.
Reporting directly to the Chief Sales & Operations Officer,you\'lllead a growing team responsible for data analytics, data science, reporting,insightsandgovernance, helping Bionic unlock value across Sales, Marketing, Operations, and Customer Experience.
Key Responsibilities
1. Data Strategy & Leadership
Develop and deliverBionic\'senterprise-wide data strategy, aligning data initiatives with commercial and operationalobjectives.
Champion data as a strategic asset, fostering a culture of data literacy and evidence-based decision‐making across all functions.
2. Data Governance & Quality
Establish andmaintaingovernance frameworks to ensure data integrity, security, and compliance with regulatory standards (including GDPR).
Build scalable systems and processesin the context ofDataReporting andDataScienceto ensure data accuracy, consistency, and availability across platforms.
3. Analytics & Insight Generation
Translate data into actionable insights that drive revenue growth, customer retention, and operational efficiency.
Applystatistical modelling, machine learning, and AI to solve complex business problems.
Oversee the design and delivery of dashboards, reports, and self‐service analytics tools.
Partner with senior leaders to develop dashboards, KPIs, and predictive models that support commercial and customer strategies.
4. Technology & Infrastructure
Oversee the design and implementation of data platforms, pipelines, and tools that enable real‐time analytics and automation.
Work closely with Technology and Product teams to ensure data systems are robust, scalable, and integrated with core business applications (CRM, Amazon Connect, etc.).
5. Team Development & Leadership
Lead, coach, and grow a high‐performing data team, balancing strategic thinking with hands‐on technicalexpertise.
Foster collaboration between Data, Sales, Engineering, Commercial, Marketing, and Operations to ensure data‐driven alignment across the organisation.
Key Skills and Qualifications
Essential:
Solidexperience in data leadership roles within high‐growth, tech‐enabled or performance‐driven organisations.
Proventrack recordof designing and executing enterprise data strategies that deliver measurable business outcomes.
Strong technical foundation in modern data stacks (e.g., Snowflake,BigQuery, Power BI,DBT, Python, or similar)anddata reporting:Tableau(preferred),PowerBIor similar visualization tools.
Deep understanding of dataproduct,dataarchitecture, data warehousing,datascienceand advanced analytics (including AI/ML applications).
Experience in transforming data functions to support automation, CRM optimisation, and customer experience enhancement.
Ability to balance technical depth with strategic thinking.
PersonAttributes:
Strategic &hands‐On:Able to think long‐term while diving into the details when needed.
Curious &analytical:Youseekto understand the \'why\' behind every metric and enjoy solving complex problems with data.
Collaborative &Influential:You work cross‐functionally, translating data insights into actionable business strategiesand commercialvalue.
Low Ego,highimpact:You lead with authenticity, humility, and a drive to make things better — every single day.
Customer-obsessed:You care deeply about using data to improve customer outcomes and experience.
Why Join Bionic?
At Bionic,better never stops.You\'lljoin a team obsessed with improvement, innovation, and impact — where yourexpertisewill directly shape how thousands of British businesses grow and thrive.
Our benefits
We know that our employees are what sets us aside from ourcompetitors;our benefits are just part of the way we say thanks.
Enhance your health & wellbeing
Private healthcare cover
Employee AssistanceProgramme, including a virtual GP service, priority physio & talking therapies
Eyecare scheme
Taking time away from work ️
25 daysannual leave plus the 8 UK bank holidays, increasing with tenure
1 paid family/religious day of leave per year - following successful probation period
1 paid charity volunteering day per year
Optionto buy/sell up to anadditional3 days leave per year
Family matters: for the special moments
Enhanced maternity,paternityor shared parental leave
2 days off for your wedding upon joining, and up to 5 days after 2 years\' service
Flexible working options & a hybrid work approach
Financial wellbeing
Auto-enrolled salarysacrificepension scheme
Life assurance
Season ticket Loans, salary advances & loans to buy/rent a home – based on tenure
Cycle to work scheme
Recognition
Highflyers incentive, a VIP experience for our high performers across Bionic group to celebrate success
Company summer & Christmas party celebrations, business and localzonely& annual awards and recognition
Long service awards
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