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- Tasks: Provide first line support and manage incidents for a dynamic Tech Operations Team.
- Company: A tech-enabled business service provider in Greater London with a focus on growth.
- Benefits: Flexible working conditions, extensive benefits, and career growth opportunities.
- Why this job: Join a vibrant team and ensure smooth operations for over 600 employees.
- Qualifications: Experience in Service Desk roles and knowledge of Windows 11 required.
- Other info: Exciting opportunity to work in a hybrid environment.
The predicted salary is between 30000 - 42000 £ per year.
A tech-enabled business service provider in Greater London is hiring a Service Desk Analyst to support their rapidly growing Tech Operations Team. This role involves first line support, incident management, and user administration, ensuring smooth operations for over 600 employees across multiple sites.
Ideal candidates have previous experience in Service Desk roles and knowledge of Windows 11. The company offers extensive benefits, flexible working conditions, and opportunities for career growth.
Service Desk Analyst – Tech Ops (Hybrid) employer: Bionic Services Limited
Contact Detail:
Bionic Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Desk Analyst – Tech Ops (Hybrid)
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills, especially around Windows 11. We all know that confidence is key, so practice common Service Desk scenarios to show off your problem-solving skills.
✨Tip Number 3
Show your passion for tech! During interviews, share examples of how you've gone above and beyond in previous roles. This will help us see your commitment to providing top-notch support.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Service Desk Analyst – Tech Ops (Hybrid)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Service Desk roles and any relevant tech skills, especially with Windows 11. We want to see how your background fits with our Tech Operations Team!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about tech support and how you can contribute to our team. Be genuine and let your personality shine through – we love to see enthusiasm!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've handled incidents or user issues in the past. We’re looking for candidates who can think on their feet and keep things running smoothly for our employees.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Bionic Services Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows 11 and any other relevant tech tools. Be ready to discuss your previous experience in Service Desk roles, as this will show that you understand the demands of the position.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've handled incidents in the past. Think about specific situations where you resolved issues efficiently, as this will demonstrate your ability to manage incidents effectively in a fast-paced environment.
✨Understand the Company Culture
Research the company’s values and work culture. Being able to align your answers with their ethos will help you stand out. Mention how you appreciate their flexible working conditions and how you can contribute to a positive team dynamic.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the Tech Operations Team's current challenges or future projects. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
