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For Companies At a Glance
- Tasks: Engage with business owners and help them find the best commercial insurance options.
- Company: Join Bionic, the UK's leading business comparison service with a vibrant culture.
- Benefits: Enjoy 25 days annual leave, private healthcare, and opportunities for personal growth.
- Why this job: Kickstart your career in insurance with full training and a supportive team.
- Qualifications: No experience needed, just a positive attitude and eagerness to learn.
- Other info: Dynamic work environment with great energy and collaboration.
The predicted salary is between 24000 - 36000 £ per year.
About Bionic
At Bionic, we’re on a mission to make it radically easier to run a small business. As the UK’s leading business comparison and switching service, we help thousands of small and medium-sized businesses save time and money on essentials like energy, broadband, insurance, and finance. We combine smart technology with real human support to match our customers with the best deals – quickly and effortlessly.
About the Role
We’re looking for enthusiastic and driven individuals to join our growing team as Trainee Insurance Web Agents. This entry-level role is ideal for anyone looking to build a career in the insurance industry, with full training and development provided. As a Trainee Web Agent, you’ll be the first point of contact for small and medium-sized business owners who have requested a quote for commercial insurance through our website or partner platforms.
Your role is to respond quickly, verify key details, understand their insurance needs, and assess whether we can support them in finding the most suitable commercial insurance coverage. You’ll then pass the opportunity to one of our Insurance Specialists who will handle the final quotation and policy discussion.
What You’ll Do
- Engage with business owners who have made real-time commercial insurance enquiries online
- Understand their business operations and confirm essential risk and coverage details
- Identify whether we can assist them with improved or more suitable insurance options
- Transfer qualified leads to our expert insurance advisors for further consultation
- Accurately record call details and customer information in our CRM system
- Provide a professional, friendly, and helpful experience at all times
What We’re Looking For
You don’t need insurance or sales experience — just the right attitude and willingness to learn. We’ll give you full training to help you develop and succeed. The ideal candidate will be:
- Genuinely interested in starting a long-term career in insurance or sales
- Target-driven, self-motivated, and eager to achieve goals
- A confident communicator with great verbal and listening skills
- Professional, positive, and resilient when faced with challenges
- Comfortable working at pace and handling multiple customer interactions each day
- Reliable, punctual, and committed to personal growth
- Open to coaching, feedback, and continuous improvement
Why Join Bionic?
- Full training and continuous development
- Opportunities to grow within a fast-paced, high-energy company
- Work with a friendly, supportive team who care about what they do
- Help real business owners save money and make better decisions
Interview Process
- Short One-Way Video Introduction
- Telephone call with Talent Acquisition Team
- Final stage held in office with our Hiring Manager
Benefits
We know that our employees are what sets us aside from our competitors, our benefits are just part of the way we say thanks.
- Private healthcare cover
- Employee Assistance Programme, including a virtual GP service, priority physio & talking therapies
- Eyecare scheme
- 25 days annual leave, increasing with tenure
- 1 paid family & religious day of leave per year - following successful probation period
- 1 paid charity volunteering day per year
- Option to buy/sell up to an additional 3 days leave per year
- Enhanced maternity, paternity or shared parental leave
- 2 days off for your wedding upon joining, and up to 5 days after 2 years’ service
- Auto-enrolled salary sacrifice pension scheme
- Life assurance
- Season ticket loans, salary advances & loans to buy/rent a home – based on tenure
- Cycle to work scheme
- Highflyers incentive, a VIP experience for our high performers across Bionic group to celebrate success
- Company summer & Christmas party celebrations, business and local zonely & annual awards and recognition
- Long service awards
Insurance Web Agent employer: Bionic Services Limited
Contact Detail:
Bionic Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Web Agent
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Bionic's mission and values. Understanding what makes us tick will help you connect with the team and show that you're genuinely interested in being part of our journey.
✨Tip Number 2
Practice makes perfect! Try doing mock interviews with friends or family. Focus on articulating your thoughts clearly and confidently, especially about why you want to start a career in insurance. This will help you feel more at ease when it’s your turn to shine.
✨Tip Number 3
Be ready to showcase your communication skills! As a Trainee Insurance Web Agent, you'll be engaging with business owners daily. Think of examples from your past experiences where you've successfully communicated or resolved issues – this will impress us during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join our awesome team at Bionic!
We think you need these skills to ace Insurance Web Agent
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the insurance industry shine through. We want to see that you're genuinely excited about starting a career with us at Bionic!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Trainee Insurance Web Agent. We love seeing candidates who take the time to connect their background to what we do.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. This will help us get a good sense of who you are quickly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Bionic Services Limited
✨Know the Company Inside Out
Before your interview, take some time to research Bionic and its mission. Understand how they help small businesses save money and time on essentials like insurance. This knowledge will not only impress your interviewers but also help you tailor your responses to align with their values.
✨Show Your Enthusiasm
As a Trainee Insurance Web Agent, your attitude is key! Be sure to express your genuine interest in starting a career in insurance. Share why you’re excited about the role and how you see yourself growing within the company. A positive and eager attitude can set you apart from other candidates.
✨Practice Your Communication Skills
Since you'll be engaging with business owners, it's crucial to demonstrate strong verbal and listening skills during the interview. Practice answering common interview questions clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with the format.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions to ask your interviewers about the team culture, training opportunities, and what success looks like in the role. This shows that you’re not just interested in the job, but also in how you can contribute to the team’s success.
