Commercial Insurance Broker

Elevate Your Insurance Career at Bionic

Base salary: £27,000 - £35,000 (dependent on experience) OTE: up to £47,000

About the Bionic Group

We are Bionic, the UK’s number one business comparison and switching service. It is our mission to make it radically easier to run a small business and earn the lifetime loyalty of British businesses. We combine world‑class human service with smart technology and data, allowing our experts to match business owners with the best deals on energy, connectivity, insurance, and finance.

This is an excellent opportunity to join a high‑performing team within a rewarding department – offering great personal development and training.

Commercial Insurance Broker – Responsibilities

• Building and maintaining strong relationships with customers, keeping them at the centre of all interactions
• Understanding customers’ insurance needs and providing the appropriate level of protection
• Complying with regulatory requirements, including Data Protection and FCA guidance, and adhering to our governance and control framework
• Developing and maintaining relationships with insurers and Managing General Agents (MGA's)
• Negotiating policy terms and premiums with insurers and MGA's
• Identifying opportunities to cross‑sell other services to existing Bionic customers
• Converting new customers from lead to quote to policy within defined conversion metrics
• Ensuring high renewal rates by effectively managing existing customer relationships
• Efficiently managing your diary, scheduling and attending meetings, and maintaining accurate records in our systems
• Handling customer queries and processing Mid Term Adjustments (MTAs) to existing policies efficiently and within agreed timeframes
• Managing your inbox proactively, responding promptly to customer and insurer queries, and escalating concerns to your Team Leader or the Technical team where appropriate

About You – Qualifications and Skills

• Proven track record in building and maintaining relationships with insurers and negotiating policy terms and costs
• Demonstrated sales ability in securing new business deals of all sizes, with excellent conversion rates
• Exceptional written and oral communication skills
• Excellent time management and problem‑solving abilities
• Experience working in a highly regulated insurance industry is essential
• Progress toward relevant qualifications such as CII is preferred

Upon passing probation you will gain full support for your CII studies, including access to our comprehensive apprenticeship programme designed to help you progress and build industry knowledge.

Benefits

• Enhance your health & wellbeing
• Private healthcare cover
• Employee Assistance Programme, including a virtual GP service, priority physio and talking therapies
• Eyecare scheme
• Taking time away from work
• 25 days annual leave, increasing with tenure
• 1 paid family & religious day of leave per year – following successful probation period
• 1 paid charity volunteering day per year
• Option to buy or sell up to an additional 3 days leave per year
• Family matters – special moments
• Enhanced maternity, paternity or shared parental leave
• 2 days off for your wedding upon joining, and up to 5 days after 2 years of service
• Financial wellbeing
• Auto‑enrolled salary sacrifice pension scheme
• Life assurance
• Season ticket loans, salary advances and loans to buy or rent a home – based on tenure
• Cycle to work scheme
• Recognition
• Highflyers incentive – a VIP experience for high performers across the Bionic group to celebrate success
• Company summer & Christmas party celebrations, business and local zonely & annual awards and recognition
• Long service awards