Product Manager

Product Manager Location: UK-based, remote (with purpose-driven in-person meetups in London) Industry: EdTech About the Client Our client is a fast-growing, technology-led SaaS organisation operating within a regulated, compliance-critical environment. Their platform is central to customer onboarding, trust, and operational integrity - making it a business-critical product with direct commercial impact. How you’ll spend your day You'll take ownership of a strategically important product area spanning two established platforms, defining how interviews and assessment should work for international student recruitment and compliance. This is a genuine build-and-scale product role, where you'll shape the roadmap, lead discovery and work closely with customers and engineering teams to turn complex requirements into products that are fair, credible and usable at scale. You'll be responsible for: * Own and drive the product roadmap for interviews and interview assessment, ensuring alignment with wider business strategy. * Define how asynchronous and live interviews work, including question banks, scoring frameworks, reviewer workflows and assessment outputs. * Own the product approach to integrity and proctoring, including identity verification, fraud and impersonation signals and AI-assisted detection. * Lead a mobile-first applicant experience, considering video capture, accessibility, device compatibility, connectivity and reducing applicant drop-off. * Identify and champion appropriate uses of AI and ML, including transcription, summarisation, scoring support and anomaly detection, while ensuring human accountability for important decisions. * Ensure the capability works consistently across two products, creating a coherent experience for applicants and clear internal ownership. * Conduct product discovery with university admissions and compliance teams, agents, applicants and internal stakeholders to understand the full interview and assessment lifecycle. * Work closely with a dedicated product squad, including developers and QA, to define user stories, acceptance criteria, backlogs and delivery priorities. * Lead prioritisation across new features, improvements, bugs and fixes, balancing short-term delivery with longer-term product strategy. * Use product data, user feedback and post-launch analysis to continuously improve adoption, completion rates and assessment quality. * Ensure product decisions take account of relevant compliance, regulatory, data protection, auditability and credibility requirements. * Act as the internal product advocate for interviewing and assessment, aligning teams around shared objectives and user outcomes. What you’ll bring to this role We're looking for an experienced Product Manager who enjoys owning a product area and shaping direction rather than simply managing a backlog. You'll combine strong B2B SaaS product experience with an understanding of complex user journeys, ideally within interviewing, assessment, identity, proctoring or another integrity-critical environment. You'll ideally bring: * 3–4 years' experience in B2B SaaS Product Management. * Hands-on product experience in at least one of video/asynchronous interviewing, remote proctoring, online assessment, identity verification or another integrity-critical product area. * Proven experience delivering mobile or mobile-web products, with a strong understanding of device fragmentation, media capture, connectivity, permissions and accessibility. * Strong product discovery, prioritisation and delivery skills, with the ability to take an idea from problem definition through to launch and iteration. * Confidence working with both qualitative and quantitative data to inform product decisions. * Strong stakeholder management skills, with experience engaging confidently with both internal teams and external customers. * Experience leading a cross-functional product squad and working closely with Engineering, QA, Design and other specialist teams. * The ability to make decisions in environments where products need to be fair, explainable, defensible and auditable. * Experience managing and prioritising bugs, fixes and competing product demands. * Strong communication and presentation skills, with the ability to bring stakeholders together around a clear product direction. * A resilient, pragmatic approach and the ability to operate effectively in a fast-moving environment with ambiguity and competing priorities. Desirable experience includes: * EdTech or UK Higher Education experience. * Assessment design, scoring frameworks or psychometrics. * Shipping AI or ML features where accuracy and explainability are important. * Experience working in regulated or compliance-driven environments. * Exposure to UKVI, safeguarding or data protection requirements. * Experience owning a product capability that spans multiple products or platforms. What happens next? One of our Recruitment Consultants will be in touch and inform you if you’ve been successful in the next stage of the process or not, which is a qualification call where we will tell you more about the role and the client, and understand more about you, your experience and career aspirations. Should we both wish to proceed, we will submit your details to the client and be in touch regarding the outcome and any further steps. Equal Opportunities We are committed to providing equal opportunities for all candidates and welcome applications from individuals regardless of age, disability, gender identity, marital status, race, religion or belief, sexual orientation, or any other characteristic protected by law. As an employment agency for permanent and contract hires, we are dedicated to promoting a diverse and inclusive workforce, and we encourage applications from underrepresented groups to drive innovation and equality within the workplace. Should you require any reasonable adjustments please let us know so we can accommodate for any interactions with us at Biometric Talent, but also inform the client to ensure reasonable adjustments are made to allow for a fair and equitable process