At a Glance
- Tasks: Provide technical support and installation for innovative bioMérieux IT solutions.
- Company: Join a family-owned global leader in diagnostics with a human-centered culture.
- Benefits: Flexible working, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with national travel and excellent career development opportunities.
- Why this job: Make a real impact on public health through cutting-edge technology.
- Qualifications: Bachelor's degree in computer sciences or equivalent; customer-focused with IT skills.
The predicted salary is between 40500 - 49500 £ per year.
A family-owned company, bioMérieux has grown to become a world leader in the field of in vitro diagnostics. For more than 60 years and across the world, we have imagined and developed innovative diagnostics solutions to improve public health. Today, our teams are spread across 46 countries and serve 160 countries with the support of a large distribution network.
We have an exciting opening for an IT Field Application Specialist to join our Customer Service team. This position is field based and reports to the Director Customer Service UKI. You will ideally be based in North England or Scotland. This role is approx. 50% at home and includes national travel spread across 3 other Field IT applications specialists.
The Field IT Application Specialist is responsible for the technical installation and support of bioMérieux Data & IT Solutions such as VILINK, MYLA/MAESTRIA, CLARION (but not limited to) and their connection with other systems (bioMérieux or third party). You will be consulting with clients on system context, hardware and network configuration topics and installing, configuring and upgrading bioMérieux hardware and software. You are required to provide high level technical support related to the bioMérieux solutions and answer internal and external customer inquiries. This includes troubleshooting remotely and over the phone as well as on-site lab IT support.
You will configure, validate and troubleshoot interfaces between bioMérieux solutions and Laboratory Information Management Systems (LIMS), ensuring reliable system connectivity and data exchange. You will support customers throughout system integration, update and upgrade projects, including interface configuration, connectivity testing, workflow validation and go-live activities. Working closely with customer IT teams, middleware providers and third-party vendors, you will ensure successful system interoperability, seamless data flow and the effective operation of laboratory workflows.
As a trusted technical specialist, you will play a key role in delivering successful implementations and providing ongoing support to customers. You will also be assisting with the launch and implementation of new systems and provide customer training to enable client self-sufficiency and participate in training for internal colleagues.
Who are you? You must have a bachelor’s degree either in computer sciences or equivalent. Knowledge of information management software, LIS/HIS and middleware interfacing, networking protocols and IT security is essential. Experience in clinical information system interoperability standards, such as HL7, XML, CLSI, IHE would be an advantage. Knowledge in laboratory/hospital workflow would be preferable. It is essential to be customer and solutions oriented with an ability to adapt in a constantly changing environment.
bioMérieux welcomes applications from all individuals, regardless of race, national origin, gender, age, physical characteristics, social origin, disability, union membership, religion, family status, pregnancy, sexual orientation, gender identity, gender expression or any unlawful criterion under applicable law. We are committed to treating all applicants fairly and avoiding discrimination.
Field IT Application Specialist in Basingstoke employer: bioMérieux
At bioMérieux, we pride ourselves on being a family-owned company that values human connections and long-term vision. Our supportive work culture fosters employee growth through continuous learning and development opportunities, while our commitment to innovation in diagnostics ensures that you will be part of a meaningful mission to improve public health. Join us in the UKI region, where you can lead a dedicated team and make a significant impact in a globally recognised organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Field IT Application Specialist in Basingstoke
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what bioMérieux values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges bioMérieux might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at bioMérieux!
✨Direct Apply to bioMérieux
Let's not forget to apply directly through the bioMérieux website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Field IT Application Specialist in Basingstoke
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at bioMérieux.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at bioMérieux. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at bioMérieux
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
