Commercial Performance Analyst UK & Ireland in Basingstoke

A family‑owned company, bioMérieux has grown to become a world leader in the field of in vitro diagnostics for more than 60 years and across the world. We have imagined and developed innovative diagnostics solutions to improve public health. bioMérieux is present in 45 countries and employs nearly 14,000 people. In Asia Pacific, we have more than 1,100 employees with presence in 10 countries. Come and join a French family‑owned global company with a long‑term vision, and a human‑centered culture.

We are looking for a Commercial Performance Analyst who will work and grow within the Commercial Operations team. You will report to the Associate Director Commercial Operations UK & Ireland and work with cross‑functional collaborators. This position will be based in Hampshire (UK), with hybrid working and occasional travel expected.

What will your responsibilities be within bioMérieux?

• Work with the Commercial team to align on key priorities, ensuring strategic and tactical business questions are addressed.
• Drive best practices for decision‑making using KPIs aligned with business objectives.
• Manage all aspects of the CRM and CVM strategy and execution, including analysis of campaign results and monthly CRM metrics reporting to make actionable recommendations.
• Support change management initiatives to continually improve customer experience and contribute to the development of the CRM roadmap.
• Champion new strategic initiatives such as account management implementation, cross‑selling, and new product introductions.
• Collaborate closely with corporate functions (Finance, Legal, Supply Chain, IS, Marketing, Medical Affairs, Quality, Ethics & Compliance) and business units to ensure optimal coordination of commercial projects.
• Support the adoption of group commercial tools and contribute to global enhancement initiatives and local change management processes.
• Actively participate in the regional network of champions, sharing knowledge and driving process improvements.
• Provide input and feedback as a business process specialist for projects impacting on local sales and marketing teams.
• Assist in maintaining and updating the CRM backlog, ensuring accuracy and relevance of defined tasks.

Who are you?

Knowledge and skills:

• Strong analytical and data‑driven mindset with commercial awareness.
• Experience in CRM/CVM strategy and campaign analysis.
• Familiarity with KPIs and performance metrics; proficiency in CRM platforms and reporting tools.
• Experience working in a sales function is desirable but not essential.

Skills and qualities:

• Excellent communication and collaboration skills.
• Data driven and analytical.
• Ability to manage change and influence stakeholders across multiple functions.
• Curious, proactive, and solutions‑oriented approach.

Why join us?

• Be part of a global leader in diagnostics, contributing to innovations that improve public health worldwide.
• Work in a collaborative, cross‑functional environment with exposure to senior leadership and strategic decision‑making.
• Enjoy a hybrid working model that supports flexibility and work‑life balance.
• Access professional development opportunities, training programs, and career progression pathways.
• Competitive salary, bonus scheme, and comprehensive benefits package.
• Join a company committed to diversity, inclusion, and sustainability.

bioMérieux welcomes applications from all individuals, regardless of race, national origin, gender, age, physical characteristics, social origin, disability, union membership, religion, family status, pregnancy, sexual orientation, gender identity, gender expression or any unlawful criterion under applicable law. We are committed to treating all applicants fairly and avoiding discrimination.