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- Tasks: Install and troubleshoot advanced SCIEX systems across Europe, ensuring top performance in labs.
- Company: Join Biolyz, a leader in saliva-based biomarker testing for elite athletes.
- Benefits: Competitive salary, bonuses, equity options, and rapid career advancement.
- Other info: Dynamic startup environment with high autonomy and growth potential.
- Why this job: Make a real impact in sports performance while working with top-tier clubs.
- Qualifications: 5+ years of experience with SCIEX triple quadrupole platforms and strong troubleshooting skills.
The predicted salary is between 48000 - 72000 £ per year.
About Biolyz
Biolyz offers saliva-based biomarker testing service. We provide daily saliva testing with a 24h turnaround time for over 125+ biomarkers. We leverage biomarkers to predict injuries and performance for professional athletes. Biolyz HQ is based in Austria, we collaborate with top football clubs and high-level sports organisations, offering a fast-paced, innovative environment where your expertise can have a real impact.
The Role
We are building a high-performance LCMS technical team in Europe and are hiring a Senior Field Service Engineer with deep expertise in SCIEX 7500 and 7500+ QTRAP systems. This is not a routine service role. You will own instrument performance across multiple Biolyz sites, provide routine cleaning of the mass spectrometers, solve complex hardware and software issues, and act as the technical authority for triple quadrupole platforms in demanding lab environments. You must be comfortable operating independently, handling escalations, and representing a growing company in front of senior scientists and lab directors.
What You Will Do
- Install and commission SCIEX 7500 and 7500+ QTRAP systems across Europe and UK
- Lead complex troubleshooting of vacuum, ion optics, electronics, and front-end LC issues
- Perform advanced diagnostics beyond standard preventive maintenance
- Drive root cause analysis on repeat failures and performance drift
- Optimize sensitivity, robustness, and uptime in high-throughput labs
- Train Biolyz employees on advanced maintenance and performance optimization
- Act as technical escalation point for all Biolyz sites (currently Germany, Austria and UK)
What You Must Bring
- 5+ years field service experience on SCIEX triple quadrupole platforms
- Direct hands-on expertise with 7500 or 7500+ QTRAP systems
- Strong knowledge of:
- Turbo molecular and roughing pump systems
- Vacuum leak detection and pressure diagnostics
- ESI source behavior and contamination management
- LC front-end troubleshooting
- Sciex OS software and acquisition workflows
Who You Are
- Highly autonomous and accountable
- Comfortable working in startup conditions with limited structure
- Decisive under pressure
- Strong communicator with scientists and lab management
- Focused on measurable performance outcomes
Why This Role
You will not be one of many engineers in a large service network. You will be a key technical pillar in a focused, high-growth operation. Your work will directly affect customer retention, reputation, and expansion in Europe and UK.
What We Offer
- Senior-level compensation aligned with experience
- We structure our compensation in 1) short-term, 2) medium-term and 3) long-term
- Short-term: Salary to ensure that your lifestyle is covered and you are able to work worry-free about money
- Medium-term: (Team) Bonus that ensures that you are aligned with our medium term goals, that quality is held high and that the team is operating at 100%. Bonuses tend to be up to ~20% of gross salary.
- Long-term: Equity package; we want all employees to participate in the long-term success of the company we are all building. If Biolyz becomes big, the success is shared among the team.
- Chance to contribute to groundbreaking work in sports performance and health biomarker analysis.
- Opportunity to work alongside top-tier soccer clubs and high-level sports organizations.
- High responsibility with the ability to climb the career ladder more rapidly than anywhere else. If you perform, you will earn promotions rapidly.
Process
We take hiring very seriously and take special care to find the best talent.
- 3 Rounds: 1) Screening (virtual); 2) Technical (virtual); 3) Technical (on-site) and 4) Management (virtual) interviews
Senior Field Service Engineer in London employer: Biolyz
Contact Detail:
Biolyz Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Field Service Engineer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with SCIEX systems. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your experience with SCIEX 7500 and 7500+ QTRAP systems. This will help you stand out during interviews and showcase your expertise.
✨Tip Number 3
Practice makes perfect! Get comfortable with common interview questions related to field service engineering and troubleshooting. Mock interviews with friends or mentors can boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining Biolyz and contributing to our innovative team.
We think you need these skills to ace Senior Field Service Engineer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with SCIEX 7500 and 7500+ QTRAP systems. We want to see how your skills match the role, so don’t be shy about showcasing your field service expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re excited about working with Biolyz and how your background makes you the perfect fit for our innovative environment. Keep it engaging and personal!
Showcase Problem-Solving Skills: In your application, highlight specific examples where you've tackled complex hardware or software issues. We love seeing how you approach challenges, especially in high-pressure situations!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Biolyz
✨Know Your SCIEX Systems Inside Out
Make sure you brush up on your knowledge of the SCIEX 7500 and 7500+ QTRAP systems. Be prepared to discuss specific troubleshooting scenarios you've encountered in the past, as well as how you optimised performance in high-throughput labs. This will show that you’re not just familiar with the equipment but can also handle complex issues.
✨Demonstrate Your Autonomy
Since this role requires a high level of independence, think of examples from your previous experience where you successfully managed projects or resolved issues without much oversight. Highlighting your ability to work autonomously will resonate well with the interviewers, especially in a startup environment.
✨Communicate Like a Pro
You’ll be interacting with senior scientists and lab directors, so practice articulating your thoughts clearly and confidently. Prepare to explain technical concepts in a way that’s accessible to non-experts. Good communication skills can set you apart from other candidates.
✨Show Your Passion for Innovation
Biolyz is all about innovation in sports performance and health biomarker analysis. Share your enthusiasm for cutting-edge technology and how you’ve contributed to innovative solutions in your past roles. This will demonstrate that you’re not just looking for a job, but are genuinely excited about making an impact in the field.