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For Companies At a Glance
- Tasks: Lead the installation and troubleshooting of advanced SCIEX systems across Europe.
- Company: Join Biolyz, a pioneering company in saliva-based biomarker testing for athletes.
- Benefits: Competitive salary, bonuses, equity options, and rapid career advancement.
- Why this job: Make a real impact in sports performance while working with top-tier clubs.
- Qualifications: 5+ years of experience with SCIEX triple quadrupole platforms and strong troubleshooting skills.
- Other info: High travel role with opportunities for personal and professional growth.
The predicted salary is between 48000 - 72000 £ per year.
Biolyz offers saliva-based biomarker testing service. We provide daily saliva testing with a 24h turnaround time for over 125+ biomarkers. We leverage biomarkers to predict injuries and performance for professional athletes. Biolyz HQ is based in Austria, collaborating with top football clubs and high-level sports organisations, offering a fast-paced, innovative environment where your expertise can have a real impact.
The Role
We are building a high-performance LCMS technical team in Europe and are hiring a Senior Field Service Engineer with deep expertise in SCIEX 7500 and 7500+ QTRAP systems. This is not a routine service role. You will own instrument performance across multiple Biolyz sites, provide routine cleaning of the mass spectrometers, solve complex hardware and software issues, and act as the technical authority for triple quadrupole platforms in demanding lab environments. You must be comfortable operating independently, handling escalations, and representing a growing company in front of senior scientists and lab directors.
What You Will Do
- Install and commission SCIEX 7500 and 7500+ QTRAP systems across Europe and UK
- Lead complex troubleshooting of vacuum, ion optics, electronics, and front-end LC issues
- Perform advanced diagnostics beyond standard preventive maintenance
- Drive root cause analysis on repeat failures and performance drift
- Optimize sensitivity, robustness, and uptime in high-throughput labs
- Train Biolyz employees on advanced maintenance and performance optimization
- Act as technical escalation point for all Biolyz sites (currently Germany, Austria and UK)
What You Must Bring
- 5+ years field service experience on SCIEX triple quadrupole platforms
- Direct hands-on expertise with 7500 or 7500+ QTRAP systems
- Strong knowledge of:
- Turbo molecular and roughing pump systems
- Vacuum leak detection and pressure diagnostics
- ESI source behavior and contamination management
- LC front-end troubleshooting
- Sciex OS software and acquisition workflows
Who You Are
- Highly autonomous and accountable
- Comfortable working in startup conditions with limited structure
- Strong communicator with scientists and lab management
- Focused on measurable performance outcomes
Why This Role
You will not be one of many engineers in a large service network. You will be a key technical pillar in a focused, high-growth operation. Your work will directly affect customer retention, reputation, and expansion in Europe and UK.
What We Offer
- Senior-level compensation aligned with experience
- Short-term: Salary to ensure that your lifestyle is covered and you are able to work worry-free about money
- Medium-term: (Team) Bonus that ensures that you are aligned with our medium term goals, that quality is held high and that the team is operating at 100%. Bonuses tend to be up to ~20% of gross salary.
- Long-term: Equity package; we want all employees to participate in the long-term success of the company we are all building.
- Chance to contribute to groundbreaking work in sports performance and health biomarker analysis.
- Opportunity to work alongside top-tier soccer clubs and high-level sports organizations.
- High responsibility with the ability to climb the career ladder more rapidly than anywhere else. If you perform, you will earn promotions rapidly.
Process
We take hiring very seriously and take special care to find the best talent. 3 Rounds: 1) Screening (virtual); 2) Technical (virtual); 3) Technical (on-site) and 4) Management (virtual) interviews.
Senior Field Service Engineer employer: Biolyz FlexCo
Contact Detail:
Biolyz FlexCo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Field Service Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with SCIEX systems or in sports performance. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your experience with SCIEX 7500 and 7500+ QTRAP systems. This will help you stand out during interviews and demonstrate your expertise.
✨Tip Number 3
Practice makes perfect! Get ready for those technical interviews by brushing up on your troubleshooting skills and knowledge of vacuum systems. Mock interviews with friends can help you feel more confident.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining Biolyz and contributing to our innovative work.
We think you need these skills to ace Senior Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with SCIEX 7500 and 7500+ QTRAP systems. We want to see how your skills match up with what we need, so don’t be shy about showcasing your relevant expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re excited about the role and how your background makes you the perfect fit for our innovative team at Biolyz. Keep it engaging and personal.
Showcase Problem-Solving Skills: In your application, highlight specific examples where you've tackled complex hardware or software issues. We love seeing how you approach challenges, especially in high-pressure environments like labs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Biolyz FlexCo
✨Know Your SCIEX Systems Inside Out
Make sure you brush up on your knowledge of the SCIEX 7500 and 7500+ QTRAP systems. Be prepared to discuss specific troubleshooting scenarios you've encountered in the past, as well as how you optimised performance in high-throughput labs. This will show that you’re not just familiar with the equipment but can also handle complex issues.
✨Showcase Your Autonomy
Since this role requires a high level of independence, be ready to share examples of when you've successfully operated autonomously in previous positions. Highlight situations where you took initiative, solved problems without supervision, and how you managed escalations effectively.
✨Communicate Like a Pro
As a Senior Field Service Engineer, you'll need to communicate with scientists and lab management. Practice explaining technical concepts in simple terms. During the interview, demonstrate your ability to convey complex information clearly and concisely, which is crucial for building trust and rapport.
✨Prepare for Travel Questions
With travel being a significant part of the job, be ready to discuss your flexibility and willingness to travel 50-70% across Europe. Share any relevant experiences that showcase your adaptability and how you manage work-life balance while on the road.