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- Tasks: Install and troubleshoot advanced SCIEX systems across Europe, ensuring top performance in labs.
- Company: Join Biolyz, a leader in saliva-based biomarker testing for elite athletes.
- Benefits: Competitive salary, bonuses, equity options, and rapid career advancement.
- Other info: Dynamic startup environment with high autonomy and growth potential.
- Why this job: Make a real impact in sports performance while working with top-tier clubs.
- Qualifications: 5+ years of experience with SCIEX triple quadrupole platforms and strong troubleshooting skills.
The predicted salary is between 48000 - 84000 £ per year.
Biolyz offers saliva-based biomarker testing service. We provide daily saliva testing with a 24h turnaround time for over 125+ biomarkers. We leverage biomarkers to predict injuries and performance for professional athletes. Biolyz HQ is based in Austria, collaborating with top football clubs and high-level sports organisations, offering a fast-paced, innovative environment where your expertise can have a real impact.
The Role
We are building a high-performance LCMS technical team in Europe and are hiring a Senior Field Service Engineer with deep expertise in SCIEX 7500 and 7500+ QTRAP systems. This is not a routine service role. You will own instrument performance across multiple Biolyz sites, provide routine cleaning of the mass spectrometers, solve complex hardware and software issues, and act as the technical authority for triple quadrupole platforms in demanding lab environments. You must be comfortable operating independently, handling escalations, and representing a growing company in front of senior scientists and lab directors.
What You Will Do
- Install and commission SCIEX 7500 and 7500+ QTRAP systems across Europe and UK
- Lead complex troubleshooting of vacuum, ion optics, electronics, and front-end LC issues
- Perform advanced diagnostics beyond standard preventive maintenance
- Drive root cause analysis on repeat failures and performance drift
- Optimize sensitivity, robustness, and uptime in high-throughput labs
- Train Biolyz employees on advanced maintenance and performance optimization
- Act as technical escalation point for all Biolyz sites (currently Germany, Austria and UK)
What You Must Bring
- 5+ years field service experience on SCIEX triple quadrupole platforms
- Direct hands-on expertise with 7500 or 7500+ QTRAP systems
- Strong knowledge of:
- Turbo molecular and roughing pump systems
- Vacuum leak detection and pressure diagnostics
- ESI source behavior and contamination management
- LC front-end troubleshooting
- Sciex OS software and acquisition workflows
Who You Are
- Highly autonomous and accountable
- Comfortable working in startup conditions with limited structure
- Strong communicator with scientists and lab management
- Focused on measurable performance outcomes
Why This Role
You will not be one of many engineers in a large service network. You will be a key technical pillar in a focused, high-growth operation. Your work will directly affect customer retention, reputation, and expansion in Europe and UK.
What We Offer
- Senior-level compensation aligned with experience
- Short-term: Salary to ensure that your lifestyle is covered and you are able to work worry-free about money
- Medium-term: (Team) Bonus that ensures that you are aligned with our medium term goals, that quality is held high and that the team is operating at 100%. Bonuses tend to be up to ~20% of gross salary.
- Long-term: Equity package; we want all employees to participate in the long-term success of the company we are all building.
- Chance to contribute to groundbreaking work in sports performance and health biomarker analysis.
- Opportunity to work alongside top-tier soccer clubs and high-level sports organizations.
- High responsibility with the ability to climb the career ladder more rapidly than anywhere else. If you perform, you will earn promotions rapidly.
Process
We take hiring very seriously and take special care to find the best talent.
- 3 Rounds: 1) Screening (virtual); 2) Technical (virtual); 3) Technical (on-site) and 4) Management (virtual) interviews
Senior Field Service Engineer in London employer: Biolyz FlexCo
Contact Detail:
Biolyz FlexCo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Field Service Engineer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with SCIEX systems or in sports biomarker testing. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the technical interview by brushing up on your troubleshooting skills. Be ready to discuss specific challenges you've faced with SCIEX 7500 or 7500+ QTRAP systems and how you resolved them. Real-life examples will make you stand out!
✨Tip Number 3
Showcase your autonomy! In your interviews, highlight instances where you've taken charge of complex projects or solved issues independently. This role demands a self-starter, so let them know you're that person.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Biolyz team and contributing to our innovative work.
We think you need these skills to ace Senior Field Service Engineer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to highlight your experience with SCIEX 7500 and 7500+ QTRAP systems. We want to see how your skills match the role, so don’t be shy about showcasing your field service expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about working with Biolyz and how your background makes you the perfect fit for our innovative environment. Let your personality come through!
Showcase Problem-Solving Skills: In your application, highlight specific examples where you've tackled complex hardware or software issues. We love seeing how you approach challenges, especially in high-pressure lab settings!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Biolyz FlexCo
✨Know Your SCIEX Systems Inside Out
Make sure you brush up on your knowledge of the SCIEX 7500 and 7500+ QTRAP systems. Be prepared to discuss specific troubleshooting scenarios you've encountered in the past, as well as how you optimised performance in high-throughput labs. This will show that you’re not just familiar with the equipment but can also handle complex issues.
✨Showcase Your Autonomy
Since this role requires a high level of independence, be ready to share examples of when you've successfully worked autonomously. Discuss how you managed escalations or solved problems without much guidance. This will demonstrate your ability to thrive in a startup environment with limited structure.
✨Communicate Like a Pro
As a Senior Field Service Engineer, you'll need to interact with scientists and lab management regularly. Practice articulating technical concepts clearly and concisely. You might even want to prepare a few questions to ask them about their current challenges, showing that you're engaged and ready to contribute.
✨Prepare for Travel Discussions
With travel being a significant part of the job, be ready to discuss your flexibility and willingness to travel 50-70% across Europe. Share any previous experiences where travel was a key component of your role, and how you managed your time effectively while on the road.