At a Glance
- Tasks: Install and troubleshoot advanced SCIEX systems across Europe, ensuring top performance in labs.
- Company: Join Biolyz, a leader in saliva-based biomarker testing for elite athletes.
- Benefits: Competitive salary, bonuses, equity options, and rapid career advancement.
- Other info: Dynamic startup environment with high autonomy and growth potential.
- Why this job: Make a real impact in sports performance while working with top-tier clubs.
- Qualifications: 5+ years of experience with SCIEX triple quadrupole platforms and strong troubleshooting skills.
The predicted salary is between 31500 - 38500 £ per year.
About Biolyz
Biolyz offers saliva-based biomarker testing service.
We provide daily saliva testing with a 24h turnaround time for over 125+ biomarkers.
We leverage biomarkers to predict injuries and performance for professional athletes.
Biolyz HQ is based in Austria, we collaborate with top football clubs and high-level sports organisations, offering a fast-paced, innovative environment where your expertise can have a real impact.
- Senior Field Service Engineer
- UK | Europe | High Travel | Full-Time
The Role
We are building a high-performance LCMS technical team in Europe and are hiring a Senior Field Service Engineer with deep expertise in SCIEX 7500 and 7500+ QTRAP systems.
This is not a routine service role.
You will own instrument performance across multiple Biolyz sites, provide routine cleaning of the mass spectrometers, solve complex hardware and software issues, and act as the technical authority for triple quadrupole platforms in demanding lab environments.
You must be comfortable operating independently, handling escalations, and representing a growing company in front of senior scientists and lab directors.
What You Will Do
- Install and commission SCIEX 7500 and 7500+ QTRAP systems across Europe and UK
- Lead complex troubleshooting of vacuum, ion optics, electronics, and front-end LC issues
- Perform advanced diagnostics beyond standard preventive maintenance
- Drive root cause analysis on repeat failures and performance drift
- Optimize sensitivity, robustness, and uptime in high-throughput labs
- Train Biolyz employees on advanced maintenance and performance optimization
- Act as technical escalation point for all Biolyz sites (currently Germany, Austria and UK)
- What You Must Bring
- 5+ years field service experience on SCIEX triple quadrupole platforms
- Direct hands-on expertise with 7500 or 7500+ QTRAP systems
• Strong knowledge of
- Turbo molecular and roughing pump systems
- Vacuum leak detection and pressure diagnostics
- ESI source behavior and contamination management
- LC front-end troubleshooting
- Sciex OS software and acquisition workflows
- Experience supporting ISO-regulated labs
- Willingness to travel 50 to 70 percent across Europe
- Fluent in English
Who You Are
- Highly autonomous and accountable
- Comfortable working in startup conditions with limited structure
- Decisive under pressure
- Strong communicator with scientists and lab management
- Focused on measurable performance outcomes
- Why This Role
You will not be one of many engineers in a large service network.
You will be a key technical pillar in a focused, high-growth operation.
Your work will directly affect customer retention, reputation, and expansion in Europe and UK.
What We Offer
- Senior-level compensation aligned with experience
- We structure our compensation in 1) short-term, 2) medium-term and 3) long-term
- Short-term: Salary to ensure that your lifestyle is covered and you are able to work worry-free about money
- Medium-term: (Team) Bonus that ensures that you are aligned with our medium term goals, that quality is held high and that the team is operating at 100%.
Bonuses tend to be up to ~20% of gross salary.
- Long-term: Equity package; we want all employees to participate in the long-term success of the company we are all building.
If Biolyz becomes big, the success is shared among the team.
- Chance to contribute to groundbreaking work in sports performance and health biomarker analysis.
- Opportunity to work alongside top-tier soccer clubs and high-level sports organizations.
- High responsibility with the ability to climb the career ladder more rapidly than anywhere else. If you perform, you will earn promotions rapidly.
- Process
- We take hiring very seriously and take special care to find the best talent.
- 3 Rounds: 1) Screening (virtual); 2) Technical (virtual); 3) Technical (on-site) and 4) Management (virtual) interviews
- #J-18808-Ljbffr
Senior Field Service Engineer employer: Biolyz
At Biolyz, we pride ourselves on being an innovative employer that values the expertise of our team members. As a Senior Field Service Engineer, you will enjoy a competitive compensation package, including short-term salary, medium-term bonuses, and long-term equity options, all while working in a dynamic environment that fosters personal growth and career advancement. With opportunities to collaborate with elite sports organisations and make a tangible impact in the field of biomarker testing, Biolyz offers a unique and rewarding workplace experience in Austria and across Europe.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Field Service Engineer
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Senior Field Service Engineer role you’re after at Biolyz.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Biolyz a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Biolyz.
✨Apply Through Company Websites
When you spot a role like Senior Field Service Engineer at Biolyz, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Senior Field Service Engineer
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Senior Field Service Engineer, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Biolyz a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Biolyz specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Biolyz
✨Brush Up on Core Engineering Principles
Before heading into the interview with Biolyz, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Biolyz want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
