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For Companies At a Glance
- Tasks: Lead a team of engineers and manage technical operations for high-profile contracts.
- Company: Join a leading facilities management company near London Bridge.
- Benefits: Competitive salary up to £70k, 25 days holiday, pension, and healthcare.
- Why this job: Make a real impact in a dynamic environment with top-tier clients.
- Qualifications: Qualified in electrical or mechanical engineering with team management experience.
- Other info: Opportunity for career growth and development in a fast-paced industry.
The predicted salary is between 42000 - 84000 £ per year.
Overview
A leading company in the facilities industry is seeking an experienced Technical Services Manager to work on a high profile contract based close to London Bridge. The main purpose of the job will be to ensure that technical operations are maintained to a very high standard and that contractual obligations are met. There will also be a heavy focus on HV across the building, so knowledge of performing shutdown and switching is essential. The TSM will also be responsible for ensuring compliance is conducted, responding to all requests for a client with a 6 star service level, and playing a key role in the technical pro-active approach to risk minimisation.
Responsibilities:
- Manage all technical issues.
- Supervise a team of 9 engineers.
- Manage agreed KPI and SLAs.
- Responsible for managing the company’s H&S and environmental performance on site.
- Plan and implement building shutdowns and complex client project works.
- Responsible for managing the company’s quality procedures on site.
- Recruitment of any new staff required on sites.
- Responsible for the technical development of all staff, which will include annual appraisals.
- Management of client relationships on a daily basis.
- Management of all reports.
- Manage any additional business opportunities that will deliver client satisfaction and increase contract sales revenue.
- Responsible for the permit system.
Applicants:
- Qualified in electrical or mechanical engineering discipline; C&G, HNC, HND or higher.
- Strong technical engineering understanding.
- Previous HV experience (preferred but not essential).
- Previous experience of managing engineering teams.
- Experience of managing large 24/7 sites.
- Experience of service delivery in high profile offices.
- Ability to communicate both verbally and in writing with all levels of staff and clients.
- Ability to manage and prioritise a demanding and varying workload.
- Ability to deliver projects on time and on budget.
The Package:
- Salary up to 70k.
- 25 days holiday.
- Pension.
- Healthcare.
Technical Services Manager employer: Biological Consulting Europe Ltd
Contact Detail:
Biological Consulting Europe Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Services Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities industry, especially those who know about high-profile contracts. A friendly chat can lead to insider info or even a referral that could land you an interview.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Make sure you can confidently discuss HV systems and your experience managing engineering teams. We want you to shine when they ask about your past projects!
✨Tip Number 3
Showcase your leadership skills! Be ready to share examples of how you've managed teams and improved service delivery. Highlighting your ability to maintain high standards will definitely catch their attention.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Technical Services Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Services Manager role. Highlight your experience in managing engineering teams and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this high-profile contract. Share specific examples of your past successes in similar roles, and don’t forget to mention your HV experience if you have it.
Showcase Your Communication Skills: Since you'll be managing client relationships and supervising a team, it's crucial to demonstrate your communication skills. Make sure your application is clear, concise, and free of jargon. We want to see that you can communicate effectively at all levels!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get the best chance to showcase your talents. Don’t miss out on this opportunity!
How to prepare for a job interview at Biological Consulting Europe Ltd
✨Know Your Technical Stuff
Make sure you brush up on your electrical and mechanical engineering knowledge. Be ready to discuss your experience with HV systems and how you've managed technical issues in the past. This role is all about ensuring high standards, so show them you know your stuff!
✨Showcase Your Leadership Skills
As a Technical Services Manager, you'll be supervising a team of engineers. Prepare examples of how you've successfully led teams before, managed KPIs, and handled challenging situations. Highlight your ability to motivate and develop staff, as this will be key to impressing them.
✨Demonstrate Client Relationship Management
This position involves managing client relationships, so think of specific instances where you've gone above and beyond for clients. Be ready to discuss how you ensure client satisfaction and how you handle feedback or complaints. They want to see that you can maintain a 6-star service level!
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations related to building shutdowns or project management. Practice articulating your thought process and decision-making skills. They’ll want to know how you prioritise tasks and manage a demanding workload, so be clear and concise in your responses.
