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- Tasks: Coordinate schedules and manage customer activities in a dynamic environment.
- Company: Join a supportive team in Glasgow with a focus on collaboration.
- Benefits: Salary up to £28,000, competitive benefits, and career progression opportunities.
- Why this job: Be the backbone of operations and ensure smooth day-to-day activities.
- Qualifications: Experience in planning, strong communication, and organisational skills required.
- Other info: Enjoy a proactive work culture with a commitment to safety.
The predicted salary is between 24000 - 32000 £ per year.
Are you organised, detail-oriented, and experienced in coordinating schedules and customer activities? We are seeking a Planner to join a busy and supportive team.
Key Responsibilities
- Receive and manage calls in support of sales and service activities, ensuring enquiries are handled professionally and any issues are resolved efficiently.
- Plan and schedule engineers daily workloads in a logical, cost-effective, and timely manner.
- Assign and distribute jobs to engineers, escalating ongoing issues where necessary.
- Maintain clear communication with clients, engineers, and colleagues to ensure work is completed to the required standard.
- Support general administrative duties, including record-keeping, reporting, and updating job management systems.
- Monitor workloads and proactively plan ahead to ensure smooth day-to-day operations.
Requirements
- Proven experience in a planning or coordination role with a strong customer service focus.
- Excellent telephone manner and professional communication skills.
- Strong organisational, time management, and multitasking abilities.
- Ability to prioritise tasks and work under pressure to meet deadlines.
- Computer literate with experience using planning or job management systems.
- Team player with a proactive and positive approach.
- Awareness of health and safety procedures and commitment to working safely.
Salary & Benefits
- Salary up to £28,000 DOE
- Competitive benefits package
- Opportunities for professional development and career progression
- Company pension
- On site parking
Planner/Scheduler in Glasgow employer: Biological Consulting Europe Ltd
Contact Detail:
Biological Consulting Europe Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planner/Scheduler in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for a Planner/Scheduler role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to planning and scheduling. Think about how you can showcase your organisational skills and customer service experience. We recommend doing mock interviews with friends or family to boost your confidence!
✨Tip Number 3
When you get an interview, don’t just focus on answering questions. Ask insightful questions about the team dynamics and how they handle scheduling challenges. This shows you're genuinely interested and helps you assess if it's the right fit for you.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows your enthusiasm for the role and the company. Let’s get you that Planner/Scheduler position!
We think you need these skills to ace Planner/Scheduler in Glasgow
Some tips for your application 🫡
Show Off Your Organisational Skills: Make sure to highlight your organisational abilities in your application. We want to see how you can manage schedules and workloads effectively, so give us examples of how you've done this in the past!
Communicate Clearly: Since communication is key in this role, ensure your written application is clear and professional. Use a friendly tone but keep it concise – we love a good chat, but we also appreciate brevity!
Tailor Your Experience: Don’t just send a generic application! Tailor your experience to match the job description. Let us know how your previous roles have prepared you for the Planner/Scheduler position specifically.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Biological Consulting Europe Ltd
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Planner/Scheduler. Brush up on your experience with scheduling and coordinating tasks, as well as any relevant software you've used. This will help you speak confidently about how your skills align with what they’re looking for.
✨Show Off Your Organisational Skills
During the interview, be ready to share specific examples of how you've successfully managed schedules or resolved customer issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your organisational prowess.
✨Communicate Clearly
Since the role requires excellent communication skills, practice articulating your thoughts clearly and professionally. You might even want to prepare a few questions to ask them about their team dynamics or how they handle workload management, showing that you’re engaged and interested.
✨Demonstrate Team Spirit
Emphasise your ability to work as part of a team. Share instances where you collaborated with others to achieve a common goal or how you supported colleagues during busy periods. This will show that you’re not just a planner but also a team player who can contribute positively to their work environment.
