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For Companies At a Glance
- Tasks: Lead daily FM operations across various sectors, ensuring efficient maintenance and client satisfaction.
- Company: Join Biological Consulting Europe Ltd, a national leader in facilities management.
- Benefits: Enjoy a competitive salary, company car allowance, 25 days leave, and training opportunities.
- Why this job: Be part of a dynamic team driving service improvements and innovation in a growing industry.
- Qualifications: Experience in operations management with strong technical knowledge in M&E services required.
- Other info: Flexibility to travel across the Midlands and North West is essential.
The predicted salary is between 47000 - 63000 £ per year.
CBW Staffing Solutions are seeking an experienced Operations Manager with a strong Mechanical & Electrical (M&E)/Technical background to join our national FM client's growing team, managing FM contracts across a range of sectors including retail, NHS healthcare sites, commercial office real estate, and logistics operations. Your area of responsibility will span the Midlands up to the North West, working out of their regional office in Northwich, Cheshire.
Package
- Competitive salary between £55,000 - £60,000 per annum (depending on experience)
- Company car or car allowance up to £5,000 per annum
- Core hours are Monday - Friday (40 hours per week)
- 25 days annual leave plus bank holidays
- Generous workplace pension scheme
- Training, development & progression opportunities
Responsibilities
- Lead and manage the day to day operations of FM services across multiple client contracts
- Directly manage a Works Scheduler and Technical Supervisor, with 7 indirect reports (Maintenance Engineers)
- Ensure all planned and reactive maintenance is delivered efficiently, on time, and in line with client expectations and SLAs
- Monitor performance and compliance across sites, ensuring high standards of safety, quality, and technical delivery
- Build and maintain strong relationships with clients, acting as the primary point of contact for operational matters
- Drive service improvements, cost efficiencies and innovation across your contracts
- Oversee contract budgets, resource allocation and performance reporting
Requirements
- Proven experience in an Operations Manager role or similar, ideally within hard FM/M&E services
- Strong technical knowledge of building services and maintenance (Mechanical & Electrical)
- Experience managing multi-site FM contracts across various sectors (retail, healthcare, office & logistics)
- Confident leadership skills with experience managing both direct and indirect reports
- Full UK Driving Licence and flexibility to travel across the Midlands and North West as required
Interested? Apply with a full & up to date CV or contact Aaron Rutter at CBW Staffing Solutions.
FM Operations Manager employer: Biological Consulting Europe Ltd
Contact Detail:
Biological Consulting Europe Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FM Operations Manager
✨Tip Number 1
Familiarise yourself with the specific sectors mentioned in the job description, such as retail and healthcare. Understanding the unique challenges and requirements of these industries will help you demonstrate your expertise during interviews.
✨Tip Number 2
Highlight your experience in managing multi-site FM contracts. Be prepared to discuss specific examples of how you've successfully overseen operations across different locations, as this is a key requirement for the role.
✨Tip Number 3
Showcase your leadership skills by preparing examples of how you've effectively managed teams, particularly in technical environments. Discussing your approach to motivating and developing staff can set you apart from other candidates.
✨Tip Number 4
Research Biological Consulting Europe Ltd and their values. Tailoring your conversation to align with their mission and demonstrating your enthusiasm for their work can make a positive impression during the interview process.
We think you need these skills to ace FM Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in operations management, particularly within the FM and M&E sectors. Use specific examples that demonstrate your leadership skills and technical knowledge.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities and requirements listed in the job description. Explain how your background aligns with the role and express your enthusiasm for working with Biological Consulting Europe Ltd.
Highlight Relevant Experience: In your application, emphasise your experience managing multi-site FM contracts and your ability to drive service improvements. Mention any specific achievements or projects that showcase your capabilities.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Biological Consulting Europe Ltd
✨Showcase Your Technical Expertise
As an FM Operations Manager, your technical knowledge in Mechanical & Electrical services is crucial. Be prepared to discuss specific projects where you've successfully managed M&E operations, highlighting your problem-solving skills and technical acumen.
✨Demonstrate Leadership Skills
This role requires strong leadership abilities. Share examples of how you've effectively managed teams, particularly in multi-site environments. Discuss your approach to motivating staff and ensuring high performance across all levels.
✨Understand Client Relationship Management
Building and maintaining client relationships is key in this position. Prepare to talk about your experience in managing client expectations and how you've handled challenging situations to ensure client satisfaction.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your decision-making and operational management skills. Think of past experiences where you had to make quick decisions under pressure, and be ready to explain your thought process and the outcomes.
