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- Tasks: Manage a new commercial property and lead a maintenance team in Paddington.
- Company: Join Biological Consulting Europe Ltd, a stable name in building maintenance.
- Benefits: Enjoy a competitive salary of up to £70k and a Monday to Friday work schedule.
- Why this job: Be part of a reputable company that values customer service and teamwork.
- Qualifications: Must have relevant qualifications and experience managing blue chip buildings.
- Other info: Opportunity for career growth and development in a supportive environment.
The predicted salary is between 42000 - 98000 £ per year.
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Contract Manager Hard FM Service Provider Paddington, London – up to 70k
Would you like to work for an established, stable building maintenance contractor?
Do you have experience of managing large blue chip buildings?
One of the established names in the commercial building maintenance industry is looking to recruit a Contract Manager to look after a brand new commercial property based in the Paddingtonarea of Central London.
They are looking for an individualwho will be able to provide a first class customer service and be able to organise, manage and motivate their maintenance team.
The role will also be reporting directly to the Area Director and will be responsible forproviding a first class customer service and must also be able to organise, manage and motivate their maintenance team.
The hours of work are Monday to Friday, 8-5 and the main duties of the role are as follows:
- Ensure client satisfaction levels are at a constantly high level, leading to development of the contract to increase the portfolio/contract responsibilities.
- Ensure contractual levels are obtained and superseded and an in depth knowledge of the contract is maintained and demonstrated on the internal monthly contractual review meetings with the senior management team.
- Ensure contractually agreed KPIs / SLAs are met.
- Attend strategic contractual/operational meetings with the client on a weekly basis, or as required.
- Ensure successful completion of all reactive and PPM works orders to ensure timely completion and close out, meeting KPIs and SLAs as necessary.
- Provide leadership and management to the site team as necessary.
Applicants for this role must be able to meet the following criteria:
- Recognised apprenticeship and fully electrically or mechanically qualified to recognised level ie C&G, HNC/HND.
- Proven experience and involvement in managing blue chip buildings.
- Experience of managing P&L and budgets.
- Must be capable of prioritising and solving problems often under pressure, utilising innovative solutions.
- Must be a team player committed to working in a quality and professional environment.
- Strong people management skills.
- Excellent written and verbal communication skills.
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Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Contract
Job function
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Job function
Management
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Industries
Strategic Management Services
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Contract Manager employer: Biological Consulting Europe Ltd
Contact Detail:
Biological Consulting Europe Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Manager
✨Tip Number 1
Familiarise yourself with the specific requirements of managing blue chip buildings. Research the latest trends and challenges in the commercial building maintenance industry to demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the building maintenance sector, especially those who have experience with Hard FM services. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights.
✨Tip Number 3
Prepare to discuss your leadership style and how you motivate teams. Think of specific examples where you've successfully managed a team under pressure, as this will be crucial for the role.
✨Tip Number 4
Understand the key performance indicators (KPIs) and service level agreements (SLAs) relevant to contract management. Be ready to explain how you've met or exceeded these in past roles, showcasing your ability to drive client satisfaction.
We think you need these skills to ace Contract Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing large blue chip buildings and your qualifications. Emphasise your leadership skills and any specific achievements related to customer service and team management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your experience with KPIs and SLAs, and how you can contribute to maintaining high client satisfaction levels.
Highlight Relevant Qualifications: Clearly state your recognised apprenticeship and any relevant qualifications such as C&G, HNC/HND. This will demonstrate your technical expertise and suitability for the role.
Showcase Problem-Solving Skills: In your application, provide examples of how you've successfully prioritised and solved problems under pressure. This is crucial for a Contract Manager role where innovative solutions are often required.
How to prepare for a job interview at Biological Consulting Europe Ltd
✨Showcase Your Experience
Be prepared to discuss your previous experience managing large blue chip buildings. Highlight specific projects where you successfully met KPIs and SLAs, as this will demonstrate your capability to handle the responsibilities of the Contract Manager role.
✨Demonstrate Leadership Skills
Since the role involves leading a maintenance team, be ready to share examples of how you've motivated and managed teams in the past. Discuss your approach to problem-solving under pressure and how you foster a collaborative environment.
✨Understand the Contractual Obligations
Familiarise yourself with common contractual terms and obligations relevant to the role. Be prepared to discuss how you would ensure client satisfaction and maintain high service levels, as this is crucial for the position.
✨Prepare Questions for the Interviewers
Have insightful questions ready for the interviewers about the company culture, expectations for the role, and how success is measured. This shows your genuine interest in the position and helps you assess if it's the right fit for you.