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For Companies At a Glance
- Tasks: Manage office admin, greet visitors, and support HR and Commercial teams.
- Company: Join a dynamic company focused on exceptional service and teamwork.
- Benefits: Enjoy flexible working options, social events, and a supportive work culture.
- Why this job: Perfect for those who love organisation, teamwork, and making a difference.
- Qualifications: Experience in admin roles, strong IT skills, and excellent customer service required.
- Other info: Opportunity to join the Social Club and engage in fun activities.
The predicted salary is between 24000 - 36000 £ per year.
Overview
This position is responsible for carrying out all aspects of office administration, meeting activities, communication and travel arrangements for company personnel. This post also supports administration within the wider company, in particular the HR and Commercial teams. The post requires exceptional customer service to both internal and external customers with the aim of constantly increasing levels of service within company guidelines.
Responsibilities
Office Administration
To be responsible for the smooth running of the office administration and reception duties which include:
Acting as primary point of contact, dealing with internal and external affiliates in a professional and courteous manner, including:
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Greeting visitors and arranging WIFI access/transport/accommodation as required
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Organise internal customer visits and training sessions including logistics such as hotels and refreshments
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Directing incoming calls
General office duties:
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Keeping the office tidy and preparing meeting rooms for the day
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Ordering and distribution of kitchen, stationery and meeting refreshments
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Handling and distributing post and other deliveries in a timely manner
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Update the monthly Tea Spot company presentation
CommercialSupport
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Support the Global Product Management team and be a main point of contact for all new and existing technical documents for our customers. Managing the transactional side of approvals through our internal Quality Management System.
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Maintain vendor-supplied user manuals, service processes and guides inventory. This is to ensure we’re always using current vendor-supplied documentation.
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Update and maintain the Global Commercial SharePoint site.
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Support sales and marketing teams as necessary with administration needs.
Office Health & Safety
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Updating H&S employee communications i.e. notice boards and emergency contact lists
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Managing and maintaining the electronic sign in system in UK
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Organisation and management of health and safety related courses for all UK based employees, such as fire awareness, first aider and mental health first aider
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Administration of the HepB clinics, working with HR to identify applicable employees and organise their course of treatment
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Provide DSE assessments to all new employees and work with HR and facilities to identify and resolve any required adjustments
Executive Assistant Support
To provide support to the Executive Assistant as necessary (during long periods of annual leave or high levels of workload) which includes:
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Organise travel arrangements for the Oxford senior management team including: hotel and flight bookings, airport transfers and visa applications
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Assisting with large scale meetings as required
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Arrange in-house catering for senior management team meetings
Other Support
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Join the company Social Club committee and help coordinate committee meetings, social Club events and keep the social club SharePoint page up-to-date
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Internal SharePoint updates including monthly newsletters
Wider Company Administration Support eg:
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Provide daily support to the Laboratory Operations team reviewing data input
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Assist with Notarization, Apostille and Legalization process for depts. as required.
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Organise travel arrangements for UK employees (excluding VP and above), which includes airport transfers and visa applications
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Other related administrative support to other departments within the company as needed, primarily HR
Qualifications
Technical skills and abilities
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Experience in similar role
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Good working knowledge of Word, Excel and PowerPoint
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Good command of spoken and written English
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Knowledge of Microsoft SharePoint
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Understanding of Quality language and processes
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Excellent attention to detail
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Variety of work experience would be beneficial
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Full driving license and have access to own vehicle
Emotional skills and abilities
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Confident and professional telephone manner with excellent customer service skills
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Proven capability in working effectively and in applying initiative
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Problem solving mentality
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Proactivity in identifying and investigation of issues and presenting potential solutions
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Ability to work with minimal supervision
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Team-work mentality
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Office Administrator / Receptionist employer: BioLegend, Inc.
Contact Detail:
BioLegend, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Administrator / Receptionist
✨Tip Number 1
Familiarise yourself with the specific software and tools mentioned in the job description, such as Microsoft SharePoint and the Quality Management System. Being able to demonstrate your proficiency in these areas during the interview can set you apart from other candidates.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled challenging situations in previous roles. This will help you illustrate your ability to maintain professionalism and courtesy, which is crucial for this position.
✨Tip Number 3
Research StudySmarter and understand our company culture and values. Tailoring your conversation to align with our mission can demonstrate your genuine interest in joining our team and contribute positively to the office environment.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the role and the company, and may even offer tips on what the hiring managers are looking for, giving you an edge in the application process.
We think you need these skills to ace Office Administrator / Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in office administration and customer service. Use keywords from the job description to demonstrate that you meet the qualifications required for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention specific examples of how your skills align with the responsibilities listed, such as managing travel arrangements or supporting teams effectively.
Showcase Technical Skills: Emphasise your proficiency in Microsoft Office applications and SharePoint. If you have experience with quality management systems or health and safety processes, be sure to include that as well.
Highlight Soft Skills: Demonstrate your excellent communication and customer service skills in your application. Provide examples of how you've successfully interacted with clients or colleagues in previous roles.
How to prepare for a job interview at BioLegend, Inc.
✨Showcase Your Customer Service Skills
As an Office Administrator/Receptionist, exceptional customer service is key. Be prepared to share examples of how you've handled difficult situations or provided outstanding service in previous roles.
✨Demonstrate Organisational Abilities
This role requires excellent organisational skills. Discuss your experience with managing multiple tasks, such as scheduling meetings and handling logistics, to show you can keep everything running smoothly.
✨Familiarise Yourself with Relevant Software
Make sure you're comfortable with Microsoft Word, Excel, PowerPoint, and SharePoint. Mention any specific projects where you've used these tools effectively to highlight your technical proficiency.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and initiative. Think of scenarios where you've identified issues and proposed solutions, as this will demonstrate your proactive approach.
