Freight Operations Manager
Freight Operations Manager

Freight Operations Manager

Ipswich Full-Time 33000 - 77000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team in managing key accounts and oversee freight operations.
  • Company: Join a top UK logistics firm with global reach and diverse services.
  • Benefits: Enjoy up to £55,000 salary, 24 days leave, and perks like discounts and training.
  • Why this job: Be part of a dynamic team, drive business growth, and enhance your career in logistics.
  • Qualifications: Experience in freight forwarding and team management is essential.
  • Other info: Opportunity for extensive learning and employee engagement initiatives.

The predicted salary is between 33000 - 77000 £ per year.

Position: Freight Operations Manager

Location: Ipswich

Salary: up to £55,000

We are recruiting for one of the UK’s leading logistics and freight companies that operate worldwide and offer a full range of services in the UK, across Europe and internationally across all trade routes.

We are seeking a skilled Import & Export Freight Operations Manager to join our client’s Ocean Freight team. The ideal candidate will be responsible for overseeing the operations team, including account management of a key account and providing elements of sales for the branch. You must have a strong background in freight forwarding operations, experience dealing with LCL & FCL ocean freight imports and exports, and proven experience managing a team.

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Your key responsibilities as a Freight Operations Manager

Overseeing a team of 10 operational staff

Manage and coordinate all aspects of key accounts

Serve as the primary contact for key accounts

Ensure Compliance with international regulations and documentation

Identify ways to expand business, by upselling, cross-selling and introducing new services and provide an element of sales leads

Carrier Management – negotiate freight rates, quotes and pricing solutions for customers

Liaise with overseas agents, shipping lines and various carriers

Implement KPI’s and performance metrics

Driver Process Improvements To Streamline OperationsRequirements

Key account management experience ESSENTIAL

You must have experience working for a UK Freight Forwarder

Experience managing a team of people

It is essential that you can quote and negotiate with overseas agents

The ability to put together consols based on various LCL bookings

In-depth knowledge of international trade regulations, customs and INCO terms

Proven experience in managing relationships with ocean carriers

Extensive knowledge of ocean import processes with strong LCL & FCL

Experience With CDS SystemBenefits

Salary dependent on experience – paying up to £55,000

24 days annual leave plus 8 bank holidays

Perk Box Discount Platform

Full training and support

Cycle to work scheme

Employee assistance program

Extensive learning opportunities

Employee Engagement Forum

Reward and Recognition programme

Monthly Pay Day Treat DayWR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs.

WR is acting as an Employment Agency in relation to this vacancy

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Freight Operations Manager employer: BIOHY

Join one of the UK’s leading logistics and freight companies, where you will thrive in a dynamic work culture that values teamwork and innovation. With competitive salaries, extensive learning opportunities, and a strong focus on employee well-being, including a cycle to work scheme and an employee assistance program, this role in Ipswich offers a rewarding career path for those passionate about freight operations. Experience personal and professional growth while managing key accounts and leading a dedicated team in a supportive environment that recognises and rewards your contributions.
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Contact Detail:

BIOHY Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Freight Operations Manager

✨Tip Number 1

Network with professionals in the logistics and freight forwarding industry. Attend industry events, join relevant online forums, and connect with people on LinkedIn to increase your visibility and learn about potential job openings.

✨Tip Number 2

Familiarise yourself with the latest trends and regulations in ocean freight operations. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to staying updated in the field.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully managed key accounts and improved operational processes in your previous roles. Highlighting your achievements can make a strong impression on hiring managers.

✨Tip Number 4

Research the company thoroughly before your interview. Understand their services, market position, and any recent news. This will allow you to tailor your responses and show genuine interest in the role and the organisation.

We think you need these skills to ace Freight Operations Manager

Freight Forwarding Operations
Import & Export Management
Key Account Management
Team Leadership
Negotiation Skills
Carrier Management
International Trade Regulations
Customs Compliance
INCO Terms Knowledge
Ocean Freight Processes (LCL & FCL)
Performance Metrics Implementation
Sales Skills
Relationship Management
Process Improvement

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in freight forwarding operations, particularly with LCL and FCL ocean freight. Emphasise your key account management skills and any relevant team management experience.

Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the responsibilities of the Freight Operations Manager role. Mention your experience in managing teams and your ability to negotiate with overseas agents, as well as your knowledge of international trade regulations.

Showcase Relevant Achievements: In your application, include specific examples of how you have successfully managed key accounts or improved operational processes in previous roles. Quantify your achievements where possible to demonstrate your impact.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in the logistics industry.

How to prepare for a job interview at BIOHY

✨Showcase Your Freight Forwarding Experience

Make sure to highlight your background in freight forwarding operations during the interview. Discuss specific examples of your experience with LCL and FCL ocean freight imports and exports, as this will demonstrate your suitability for the role.

✨Emphasise Team Management Skills

Since the role involves overseeing a team of 10 operational staff, be prepared to discuss your management style and any relevant experiences. Share how you've successfully led teams in the past and how you handle challenges within a team environment.

✨Prepare for Key Account Management Questions

As key account management is essential for this position, think about your previous experiences managing key accounts. Be ready to explain how you maintained relationships, ensured compliance, and identified opportunities for upselling or cross-selling.

✨Understand International Trade Regulations

Brush up on your knowledge of international trade regulations, customs, and INCO terms. Being able to discuss these topics confidently will show that you are well-prepared and knowledgeable about the industry standards expected in this role.

Freight Operations Manager
BIOHY
Location: Ipswich

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