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- Tasks: Lead and develop a passionate store team while ensuring smooth operations and customer satisfaction.
- Company: Join BIOGENA, an innovative Austrian health company focused on quality, sustainability, and well-being.
- Benefits: Enjoy a flexible work environment with opportunities for personal growth and development.
- Why this job: Be part of a dynamic team making a real impact on health and well-being.
- Qualifications: Leadership experience, strong communication skills, and a passion for health and micronutrients are essential.
- Other info: No motivation letter needed; just answer a few cultural fit questions to apply!
The predicted salary is between 36000 - 60000 £ per year.
About us: At BIOGENA, we have one big goal: more health and well-being for as many people in the world as possible. True to our claim 'Welcome to yourself', we go the extra mile with passion to help customers realise their full potential and inspire more people every day to take responsibility for their own health and quality of life. We are an Austrian health company with an entirely in-house value chain. We are committed to uncompromising quality and focus on science, sustainability, and the global market. An appreciative work environment, innovative field of work, and flexibility are not just empty words at BIOGENA. With us, you can expect cooperation on an equal footing, diverse development opportunities, and work-life integration.
About the role:
- Lead, develop, and manage the store team in a direct, value-based way, develop staff rosters, and manage employee schedules.
- Secure profitability and focus on the store's business development based on defined KPIs.
- Ensure compliance with food safety regulations, deal with complaints, maintain cleanliness and functionality of the shop area and ancillary rooms.
- Manage organisation and administration of the BIOGENA store to ensure smooth operation, including inventory management and optimisation of product management.
- Contribute creative ideas for marketing campaigns.
- Provide enthusiastic, professional consultations and sales, ensure optimum product presentation, advise customers on supplements and biohacking treatments, and conduct biohacking treatments.
About you:
- Leadership skills and experience complemented by good team player qualities.
- Completed professional training, high commercial drive and cost-benefit orientation.
- Passionate interest in micronutrients and health.
- Excellent communication skills, strong customer service orientation, enthusiasm, and strong social skills.
- Capability of working autonomously, high level of commitment, hands-on mentality, and a strong willingness to continuously learn and develop.
Ready to Make an Impact? If you're excited to be part of our dynamic team, we'd love to hear from you! Apply now - no motivation letter required, just answer a few questions on cultural fit in the online application.
Interested in a similar role without leadership responsibilities? Check out our Good Health Coach (m/f/d) position.
Team Manager in West London employer: Biogena UK Limited
Contact Detail:
Biogena UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager in West London
✨Tip Number 1
Familiarise yourself with BIOGENA's values and mission. Understanding their commitment to health, sustainability, and customer empowerment will help you align your responses during the interview process, showcasing that you're a great cultural fit.
✨Tip Number 2
Prepare examples of your leadership experience and how you've successfully managed teams in the past. Highlight specific instances where you developed staff or improved team performance, as this will resonate well with the role's requirements.
✨Tip Number 3
Brush up on your knowledge of micronutrients and health trends. Being able to discuss these topics confidently will demonstrate your passion for the industry and your ability to provide informed consultations to customers.
✨Tip Number 4
Think about creative marketing ideas that could benefit BIOGENA. Presenting innovative concepts during your interview can set you apart from other candidates and show your proactive approach to business development.
We think you need these skills to ace Team Manager in West London
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand BIOGENA's mission and values. Familiarise yourself with their commitment to health, well-being, and sustainability, as this will help you answer the cultural fit questions effectively.
Highlight Relevant Experience: In your application, emphasise your leadership skills and experience in managing teams. Provide specific examples of how you've developed staff or improved team performance in previous roles.
Focus on Customer Service Skills: Since the role requires strong customer service orientation, make sure to showcase your communication skills and any relevant experience in providing consultations or sales in a retail environment.
Answer Cultural Fit Questions Thoughtfully: As there is no motivation letter required, pay special attention to the cultural fit questions in the online application. Reflect on how your personal values align with BIOGENA's goals and be honest in your responses.
How to prepare for a job interview at Biogena UK Limited
✨Show Your Leadership Skills
As a Team Manager, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully led a team in the past, focusing on your approach to developing team members and managing schedules.
✨Understand the Company Values
BIOGENA places a strong emphasis on health, sustainability, and customer service. Familiarise yourself with their mission and values, and be ready to discuss how your personal values align with theirs during the interview.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially regarding customer complaints and food safety regulations. Think of specific scenarios where you handled similar situations effectively.
✨Express Your Passion for Health
Since the role involves advising customers on micronutrients and biohacking treatments, convey your enthusiasm for health and wellness. Share any relevant experiences or knowledge that showcase your passion in this area.
