Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support and enhance IT infrastructure, both on-premise and in the Cloud.
- Company: Join Biocomposites, a leader in innovative medical devices with a global presence.
- Benefits: Enjoy competitive salary, pension, employee discounts, and free parking.
- Why this job: Make a real impact in healthcare while growing your IT skills.
- Qualifications: Level 3+ experience in IT support and managing Microsoft environments.
- Other info: Flexible hybrid working and a culture that values teamwork and diverse perspectives.
The predicted salary is between 30000 - 40000 £ per year.
Biocomposites is an international medical devices company that engineers, manufactures, and markets world leading products for use in infection management in bone and soft tissue. Based in Keele, UK, it has global operations across Europe, USA, Argentina, Canada, China, and India. Biocomposites is a world leader in the development of innovative calcium compounds and bone cements for surgical use. Its products regenerate bone and target infection risks across a variety of specialties, including musculoskeletal infection, orthopaedics, trauma, spine, foot and ankle, podiatry, and sports injuries. Biocomposites products are now used in over one million procedures per annum and sold in more than 100 countries around the world.
Job Summary
Supporting and enhancing both on-premise and Cloud based infrastructure for the group. Primary 1st level support and support of new starters and leavers.
Reports to Head of IT
Location & Working pattern
Primary working location: Keele
Standard working hours: Mon - Fri, 9.00 – 17.00, expected to be flexible based on workloads
Duties & Responsibilities
- Support and maintenance of Microsoft Server platforms built on Hyper-V and Azure.
- Manage starter and leaver processes for the group, deploy and build laptops and desktops as necessary.
- Support of the LAN and WAN infrastructure.
- Support of legacy telephony solutions and telephony in Microsoft Teams.
- Supporting and deploying resources in Microsoft Azure.
- Work closely with the Infrastructure Lead to help design, deploy and maintain strategic Infrastructure enhancements as per roadmaps developed by the Head of IT.
- Maintain and enhance the Cyber security posture of the company, ensuring endpoints, servers and network infrastructure receive current, supported firmware updates and security patches in a timely manner.
- Take ownership of escalated issues where necessary.
- Track all incidents logged on system call logging tool.
- Provide 1st level IT support to the group as necessary.
- Assisting in that third-party applications are installed and run effectively and efficiently across all in-house platforms – On-premise and cloud based.
- Will help out other teams wherever needed.
Essential requirements
- Level 3+.
- Previous experience as a support engineer.
- Managing endpoints via Microsoft Intune.
- Support of Microsoft Server OS and Hyper-V, telephony solutions, deployment of new starter accounts and equipment.
- Support of Microsoft O365.
- Excellent verbal, non-verbal and written communication skills.
- Accepts and actively seeks responsibility also able to prioritise tasks.
- Flexible work to cover busy periods (month end and manage time issues from overseas needs).
Desirable requirements
- Minimum 2 years relevant practical experience managing and supporting infrastructure services.
- Worked in a similar role within a high growth business with international subsidiaries / exposure.
- Good understanding of Teams.
- Knowledge of deploying and maintaining resources in Azure.
- SD-WAN using Cisco Meraki.
- Able to act on initiative and exhibit good understanding of business priorities.
- Able to work as part of a multi-disciplinary team.
- Hybrid working depending on business requirements.
What do we offer?
Competitive salary and benefits! With us, you will receive a competitive salary package and benefits.
We grow talent. At Biocomposites we create opportunities to thrive and grow.
One Biocomposites – team spirit & engagement. Our culture is important and we strive to create engaged and inclusive global teams that encourage colleagues to share their diverse perspectives and opinions.
Who do we look for?
- People who are passionate about what we do.
- People who are open minded to evolving the way we work.
- People who can work together to transform outcomes and change lives.
Benefits
- Company events
- Company pension
- Employee discount
- Free or subsidised travel
- Free parking
- On-site parking
IT Infrastructure Engineer in England employer: Biocomposites
Contact Detail:
Biocomposites Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Infrastructure Engineer in England
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a personal project or contribute to open-source work that showcases your IT infrastructure expertise. This not only boosts your portfolio but also gives you something tangible to discuss in interviews.
✨Tip Number 3
Prepare for those interviews! Research common questions for IT Infrastructure Engineers and practice your responses. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Biocomposites.
We think you need these skills to ace IT Infrastructure Engineer in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Infrastructure Engineer role. Highlight relevant experience with Microsoft Server platforms, Azure, and any support roles you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with us at Biocomposites and how your background makes you a great fit for our team. Keep it concise but engaging!
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your written application reflects that. Use clear language and structure your thoughts well. We want to see that you can communicate effectively right from the start!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Biocomposites
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Server platforms, Hyper-V, and Azure. Be ready to discuss your previous experiences with these technologies and how you've supported them in past roles. This will show that you're not just familiar with the tools but can also apply them effectively.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled IT issues in the past. Think about times when you took ownership of escalated problems or improved processes. This will demonstrate your ability to handle challenges and your proactive approach to IT support.
✨Communicate Clearly and Confidently
Since excellent communication skills are essential for this role, practice articulating your thoughts clearly. Whether it's explaining technical concepts or discussing your previous work, being able to communicate effectively will set you apart from other candidates.
✨Understand the Company Culture
Research Biocomposites and their values. They’re looking for passionate individuals who can work collaboratively. Be prepared to discuss how your personal values align with theirs and how you can contribute to their team spirit and engagement.