BioCheck Health Ltd.is a newly openedbilingual (English-Chinese) premium private health screening centre located in the heart of London. We specialise in structured health assessments, preventive medicine, and services tailored for international clients. As we prepare for launch, we are expanding our clinical team and seeking a dedicated Bilingual GP to support our holistic and prevention-focused model of care.
Key Responsibilities
- Act as the main point of contact, welcoming clients and delivering a premium customer service experience.
- Manage daily front desk operations, including answering phone calls, handling email inquiries, and managing bookings.
- Communicate effectively with English- and Mandarin-speaking clients to ensure culturally sensitive care.
- Coordinate patient flow efficiently, collaborating closely with doctors, nursing, and diagnostic teams.
- Process client registrations, handle payments, and manage basic billing administration.
- Maintain a pristine, organized, and professional reception area.
- Handle sensitive patient details securely, ensuring practice complies with confidentiality and data protection standards.
- Fluent in English and Mandarin Chinese (spoken and written) .
- Outstanding communication, interpersonal, and customer service skills.
- Proven organizational abilities with a sharp attention to detail.
- Proficiency in basic computer systems (MS Office, emails, and scheduling software).
- Valid right to work in the UK (visa sponsorship is not available for this position).
- Previous experience as a medical receptionist, clinic administrator, or within premium hospitality.
- Experience with clinic management software or electronic health records.
- Interest in health, wellness, and preventive medicine.
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Clinic Receptionist (Chinese Speaking) in London employer: Biocheck Health
BioCheck Health Ltd. is an exceptional employer located in the heart of Central London, offering a dynamic work environment that prioritises holistic and preventative healthcare. Our supportive culture fosters professional growth through continuous training and collaboration with a dedicated team, ensuring that our bilingual GPs can thrive while making a meaningful impact on patient care. With a focus on employee well-being and a commitment to excellence, we provide a rewarding workplace for those passionate about health and wellness.
