At a Glance
- Tasks: Manage key customer accounts and coordinate shipments for seamless delivery.
- Company: Join Biocair, a leading global life sciences logistics provider.
- Benefits: Enjoy competitive salary, comprehensive benefits, and 25 days holiday plus more.
- Other info: Opportunity for career growth in a dynamic, inclusive environment.
- Why this job: Make a real impact in logistics while building strong relationships with customers.
- Qualifications: Customer-first mindset, strong problem-solving skills, and previous logistics experience.
The predicted salary is between 30600 - 34700 £ per year.
Do you thrive on delivering operational excellence while building strong, trusted relationships with customers and stakeholders? Biocair is a leading global life sciences logistics provider, supporting pharmaceutical professionals, researchers, and scientists with industry-leading supply chain solutions since 1986.
We are looking for a proactive, detail-oriented Key Accounts Specialist to join our team in Cambridge, supporting one of our largest global accounts. Reporting to the Operations Manager – Strategic Accounts, you will play a critical role in delivering exceptional customer service and ensuring seamless shipment coordination.
Role Responsibilities Overview:
- Managing and developing relationships with assigned key customer accounts
- Coordinating shipments end-to-end, ensuring timely and accurate delivery
- Maintaining high levels of data accuracy across systems, documentation, and reporting
- Monitoring shipments proactively, identifying and resolving issues quickly
- Communicating effectively with customers on updates, milestones, and delays
- Collaborating with internal teams and external partners (carriers and vendors)
- Ensuring compliance with regulatory requirements and internal procedures
- Maintaining accurate records and support cost management activities
What We Offer You:
- Competitive salary: £30,600 – £34,700 per annum
- Comprehensive benefits including:
- Pension, Life Assurance & Group Income Protection
- Private Medical Insurance & Healthcare Cash Plan
- Enhanced Primary & Secondary Caregiver Leave
- 25 days holiday + Birthday Leave + Volunteering Leave
- Cycle to Work Scheme & Discount Shopping Scheme
- Specsavers Vouchers & Employee Assistance Programme
Work Structure:
- Full-time (40 hours per week), Monday to Friday
- Rotating shift pattern of 07:00 - 15:30 / 08:30 - 17:00 / 09:30 - 18:00
- Fully onsite at our Edinburgh office (EH49 7RY)
Please note: Due to the location of our Edinburgh office, personal transport is essential as public transport access is limited.
Career Growth:
Opportunity to shape global operations and develop your career within a growing global organisation.
What You’ll Bring:
- A customer-first mindset with a passion for service excellence
- Strong problem-solving skills and ability to work under pressure
- Excellent organisational and prioritisation abilities
- High attention to detail and data accuracy
- Strong communication and stakeholder management skills
- Ability to manage multiple priorities in a fast-paced environment
- Previous experience in logistics, supply chain, or customer service
- Proficiency in MS Office and operational systems
- Knowledge of shipping processes, Incoterms, and customs (desirable)
Diversity & Inclusion: Biocair is committed to building an inclusive workplace where everyone feels welcome, included, valued and respected. We are an equal opportunity employer and welcome applications from all backgrounds. If you require adjustments during the recruitment process, please contact: globaltalentacquisition@biocair.com
Right to Work:
Biocair values diversity and strives to build a culture where everyone feels welcome and included. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please note: Applicants must have the right to work in the United Kingdom. Visa sponsorship is not available for this opportunity as Biocair is not currently a Home Office visa sponsorship licence holder.
How We Recruit:
Once we have received your application, our Talent Acquisition (TA) team aims to respond within 3 working days. The process typically includes:
- Initial TA screening (Teams)
- First-stage interview (Teams)
- Second-stage interview (onsite)
This gives you the opportunity to meet key stakeholders and experience the team and environment first-hand.
Additional Information:
Applications close on: Tuesday 7th July 2026 (we reserve the right to close the vacancy early should we receive enough applications).
Logistics Specialist - Strategic Accounts - Edinburgh employer: Biocair
Biocair is an exceptional employer that prioritises employee development and fosters a collaborative work culture in the heart of Pampisford, England. With a focus on the life sciences sector, we offer our Logistics Supervisor a competitive salary and a comprehensive benefits package, ensuring that our team members are well-supported and motivated to excel in their roles. Join us to be part of a dynamic environment where your contributions directly impact the success of key accounts and the advancement of healthcare solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Logistics Specialist - Strategic Accounts - Edinburgh
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Biocair and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Biocair!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Biocair keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Logistics Specialist - Strategic Accounts - Edinburgh
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Biocair:This is your chance to really connect with the team at Biocair. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Biocair
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Biocair.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Biocair that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Biocair. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
