At a Glance
- Tasks: Support the sales team with customer service, data handling, and order processing.
- Company: Join a growing B-Corp focused on eco-friendly cleaning and personal care products.
- Benefits: Flexible hours, competitive salary, and a chance to make a positive impact.
- Why this job: Be part of a mission-driven company that values sustainability and ethical practices.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Opportunity for career growth in a supportive and dynamic environment.
The predicted salary is between 24000 - 30000 £ per year.
About Bio-D: We are a growing B-Corp SME specialising in the manufacture of environmentally responsible and ethically sourced cleaning and personal care products. Our mission is to deliver high-performance cleaning solutions that are kind to people and the planet. We partner with retailers and distributors to develop innovative branded and own-brand products that align with strong sustainability values and commercial success.
We are looking to recruit a Sales Administrator to support the sales team, office based in Hull. From 20 hours up to 37 hours will be considered; please state your preference of hours. Salary is pro rata and based on a full-time salary of 37 hours per week.
Purpose of the Role: To support smooth day-to-day operations across customer service, sample management, data handling, and order processing (when required). This role ensures enquiries are handled efficiently, records are accurate, and internal teams receive timely support.
Key Responsibilities:
- Customer Service & Communication
- Manage the Info@ inbox: respond to enquiries, capture complaints, and allocate issues to the relevant departments.
- Answer incoming telephone calls and route them appropriately.
- Record and allocate new customer enquiries to the correct areas of the business.
Sales Administrator in Hull employer: Bio D
Contact Detail:
Bio D Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator in Hull
✨Tip Number 1
Get to know the company inside out! Research Bio-D's mission and values, especially their commitment to sustainability. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Sales Administrator, you'll be handling customer enquiries and internal communications. Role-play with a friend or use our resources to sharpen your phone etiquette and email responses.
✨Tip Number 3
Be proactive during interviews! Prepare questions about the sales team's processes and how you can contribute to their success. This shows you're not just looking for any job, but you're keen on making a real impact at Bio-D.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Sales Administrator in Hull
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Sales Administrator role. Highlight any relevant customer service or administrative experience, and don’t forget to mention your passion for sustainability!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about working with Bio-D and how your values align with our mission. Keep it concise but engaging – we want to see your personality!
Be Clear About Your Availability: Since we’re flexible with hours, make sure to clearly state your preferred working hours in your application. This helps us understand how you can fit into our team and operations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Bio D
✨Know Your Stuff
Before the interview, make sure you understand Bio-D's mission and values. Familiarise yourself with their products and how they contribute to sustainability. This will show your genuine interest in the company and help you connect your skills to their goals.
✨Showcase Your Communication Skills
As a Sales Administrator, communication is key. Prepare examples of how you've effectively managed customer enquiries or resolved issues in previous roles. Be ready to demonstrate your ability to handle calls and emails professionally during the interview.
✨Be Organised
Since the role involves data handling and order processing, highlight your organisational skills. Bring along any relevant documents or examples of your past work that showcase your attention to detail and ability to manage multiple tasks efficiently.
✨Ask Thoughtful Questions
Prepare some questions about the sales team’s processes or how they measure success in customer service. This not only shows your enthusiasm for the role but also helps you gauge if the company culture aligns with your values.