FCE Services & Operations Director

Competitive Salary + Excellent Benefits

The Vacancy

FCE Services & Operations Director

Remote Working

This role offers remote or hybrid working, with travel to UK sites and offices as required

Full-time Permanent

Help shape the next phase of growth for Binnies’ Flood, Coast & Environment business.

We’re looking for an inspiring and commercially minded Services & Operations Director to provide strategic and operational leadership across our Flood, Coast & Environment (FCE) business.

This is a pivotal role within our FCE Leadership Team, helping to strengthen multidisciplinary delivery, drive operational excellence and support the continued growth of our environmental, flood resilience and nature-based solutions services.

You’ll bring together people, services, systems and operations to create an environment where our teams and projects can thrive. You’ll also play a key role in building strong client relationships and supporting Binnies’ wider growth ambitions.

Why You’ll Love Working Here

We offer more than a job - we offer a career with purpose, built on a supportive culture that values collaboration, inclusion and personal growth. In addition, we offer excellent benefits including:

• Car Allowance
• Enhanced pension contributions
• Private Health Insurance & Income Protection
• Life Assurance
• Annual Leave Purchase Scheme
• Clear career paths and development support
• Annual pay reviews and bonus opportunities
• Highstreet discounts

And many more…

Key Responsibilities

Leadership, Culture & Capability

• Provide visible, inclusive leadership across FCE, championing Binnies’ ENGAGED values and high standards of health, safety, wellbeing, quality and sustainability.
• Lead the ESF Department Heads across EIA & Consenting, Ecology, Landscape, and Water & Catchments, supporting delivery, capability and clear accountability.
• Drive collaboration, continuous improvement and investment in people, systems and processes.

Business & Financial Leadership

• Provide oversight of resource planning, utilisation, capacity and operational performance across FCE.
• Support budgeting, forecasting and business planning, ensuring effective commercial and financial decision-making.
• Identify opportunities to improve efficiency, resilience and sustainable growth.

Strategy, Growth & Client Leadership

• Help shape and deliver FCE’s growth strategy, aligning services, people and capability with market and client needs.
• Support major pursuits, frameworks, strategic bids and new services, advising on capacity, governance, risk and delivery resilience.
• Build strong relationships with clients, partners and the wider RSK Group to strengthen capability and support growth.

Operational Governance, Systems & Integration

• Lead effective governance, systems, processes and reporting across FCE to improve consistency and decision-making.
• Develop and improve operational tools, dashboards and processes across project management, resourcing, finance and reporting.
• Ensure clear accountability, decision-making and escalation routes across the business.

Service Assurance & Supply Chain

• Provide operational oversight of service quality, capability and supply chain resilience, while maintaining discipline-led accountability.
• Ensure capacity and supply chain arrangements reflect demand, client needs, delivery risks and growth plans.
• Strengthen quality processes, professional standards and collaboration across Environmental Services.

Technical Leadership

• Provide senior technical, commercial and operational insight to support decision-making, escalation and growth readiness.
• Enable ESF Department Heads and technical leads to retain ownership of technical leadership, project delivery and assurance.

Skills & Experience

The successful candidate will bring operational judgement, commercial awareness and collaborative leadership to enable effective decision-making, improvement and engagement across FCE and the wider Binnies business. You will also:

• Have strong operations or project management experience in professional services, with the judgement to operate at senior leadership level.
• Be organised, proactive and solutions-focused, able to manage competing priorities in a dynamic, deadline-driven environment.
• Communicate effectively across FCE leadership, Department Heads, P&L / delivery leads, finance, HR, support functions and wider Operations teams.
• Be commercially aware, with experience in business planning and strategy planning, budgeting, forecasting, resource management, utilisation and cost control.
• Be confident leading operational change, improving systems and processes, supporting platform adoption and building governance for sustained improvement

About Us

We develop intelligent solutions using our award-winning integrated planning and design approach to deliver functional infrastructure and lasting environmental and social legacies. This is backed by a culture that has stayed true since our foundation over 100 years ago. We create new possibilities for humanity through our innovative approach to delivery.

Together with our clients, we are always striving to find a smarter way to deliver projects. From providing low carbon, sustainable and resilient water solutions, flood alleviation and environment services, to connecting people with insights and data. Our business exists to improve the quality of life for our local communities today and for generations to come.

Rsk under Rsk is part of the RSK Group, a leading integrated environmental, engineering, and technical services business providing dynamic, multidisciplinary services to a wide range of sectors. RSK was founded in 1989 and has grown considerably since then.

At RSK, we operate as a group of businesses that work together seamlessly, aiming for growth through diversification. Our strategy helps us build a strong and resilient business, capable of weathering external challenges, while also providing greater value to our clients and more opportunities for our employees.

Since the beginning, our philosophy has remained the same: employ, develop and reward talented individuals. People are crucial to our company, and we recognise that our success hinges on our colleagues' growth. We're committed to preserving RSK's people-first culture, promoting innovation, and fostering a supportive and caring environment for collaboration. At RSK, we want you to be part of our successes and help you reach your career aspirations. We take pride in offering employees fulfilling and challenging careers by promoting ongoing growth and empowering individuals to excel.

We are committed to fostering an inclusive workplace that welcomes individuals from all backgrounds, experiences, and perspectives. We firmly believe that embracing and celebrating the diversity in our workforce makes us a stronger and more innovative company.

If you're passionate about making a difference, join us as we work together to build a brighter, more equitable, and sustainable future for all. Do you have what it takes?

Benefits

• Private Health Insurance
• Income Protection
• High Street Vouchers
• Life Assurance
• Annual Leave Purchase
• Cycle to Work Scheme
• Discounted Gym Membership
• Mental Health Support
• Electric Vehicle Salary Sacrifice Scheme

Sectors

Environment

We create sustainable critical infrastructure across the whole asset life cycle to meet the net zero challenge. We integrate sustainability into everything we do, utilising digital innovation to create value. We de-risk projects through collaborative engagement and holistic thinking which builds inclusive wealth for our clients, stakeholders and communities.

Water

We are engaged in every aspect of the water industry, helping clients efficiently and effectively collect, store, move and treat water and wastewater; plan and manage watersheds; harness the energy embedded in the treatment and movement of water and enhance sustainability. We incorporate leading-edge digital transformation to create more resilient and reliable solutions using data analytics to provide powerful insights.

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