Temporary ongoing Binley based office Full time - 40 hours pw 8am-5pm (once a month you will need to do a 7am-4pm shift) £28,288 - £13.60 per hour Our client, a large, established company based in Binley are looking for a Customer Service Coordinator to join their team. The key responsibilities:
Key Responsibilities
- Ensuring all internal and external enquiries are answered, recorded and responded to in a timely manner, resolving any issues
- Liaising across internal departments to ensure orders are processed and deliveries are made
- Dealing with purchase orders and ensuring they are in line with standard procedures
- Using an internal system alongside SAP to respond to queries and process all orders
Minimum Requirements
- Experience in a customer service environment - It is imperative that you are comfortable over the phone
- Good with IT - quick to pick up new systems
- A confident multitasker
- Accurate Data Entry skills
The Ideal Candidate
- Extremely reliable
- Great attention to detail
- A great problem solver - able to deal with issues in a calm and measured manner
Working through Caraires...
Benefits
- (1) We pay the same hourly rate as your permanent equivalent from day one.
- (2) We pay 3% employer contribution towards your pension.
- (3) We pay annual leave as you accrue it from day one.
- (4) We will ensure you receive regular contact from a Caraires consultant.
- (5) Recommend a friend and you will receive a £25 retail voucher when they work a full week.
- (6) Employee of the month: You could win a monthly prize if you're nominated by your line manager.
- (7) We will deliver seasonal gifts as a token of recognition for your hard work.
The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner - as we want to be treated.
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