At a Glance
- Tasks: Investigate and assess account activity to prevent fraud and protect users.
- Company: Join Binance, the world's largest cryptocurrency exchange with a global impact.
- Benefits: Enjoy competitive salary, remote work options, and career growth opportunities.
- Other info: Dynamic work environment with a focus on continuous learning and innovation.
- Why this job: Be part of a cutting-edge team shaping the future of finance and blockchain.
- Qualifications: 3-5 years in risk management or fraud prevention, strong analytical skills required.
The predicted salary is between 30000 - 40000 £ per year.
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.
About The Role
Binance's Risk team is looking for an experienced Risk Operation Agent to implement effective risk strategies to Binance platform and users. You will be required to work through several pre-determined fraudulent alerts, email alerts, SMS alerts, and service requests to determine if recent account activity is of a fraudulent nature. You will complete your investigation using multiple resources including customer contact, reviewing account activity, account rating, phone matches, IP Search, and various websites, etc. Risk Operations Agents are customer oriented and work to deliver a better understanding of our account processes to our customers. At the same time, you will educate customers on how to maintain security and strive for loss prevention for both our account and its customers. You are responsible for reviewing documentation, analyzing data, and determining on time whether to verify the authenticity of transactions and/or activities. Throughout this process, you may need to communicate with the customer for additional information and to notify them of decisions. An agent within Risk Operations is organized, efficient, and driven, exhibits strong analytical skills, adapts well to change, and thrives in a collaborative team environment.
Responsibilities
- Review assigned account queues to assess the legitimacy of accounts and account holders, evaluate associated risks, and ensure appropriate account restriction or dismissal decisions are made for each case reviewed (60%).
- Contact account holders to verify account activity, investigate potential concerns, and mitigate potential losses (10%).
- Continuously monitor cases and reports to identify emerging trends, patterns, and risks, and communicate relevant findings to management (10%).
- Monitor account activity to detect unusual or suspicious behavior and take timely action to prevent fraudulent or unauthorized transactions (20%).
Requirements
- Minimum 3–5 years of experience in high-risk, rule-based, or process-driven environments, preferably within financial services, fraud prevention, risk management, or compliance functions.
- Strong analytical and investigative skills, with the ability to identify patterns, anomalies, and potential risks through transaction and account activity analysis.
- Proven experience conducting KYC/KYB reviews, enhanced due diligence, and transaction investigations.
- Excellent written communication skills, with the ability to produce clear, concise, and well-supported case documentation and decision rationales.
- Ability to exercise sound judgment and make risk-based decisions in complex or ambiguous situations with minimal supervision.
- Demonstrated track record of maintaining high levels of accuracy, consistency, and attention to detail while managing competing priorities in a fast-paced environment.
- Working knowledge of AML regulations, financial crime controls, and transaction monitoring best practices.
- Flexible and willing to support weekend coverage as part of a team operating on a 7‑day schedule.
Why Binance
- Shape the future with the world’s leading blockchain ecosystem.
- Collaborate with world-class talent in a user‑centric global organization with a flat structure.
- Tackle unique, fast‑paced projects with autonomy in an innovative environment.
- Thrive in a results‑driven workplace with opportunities for career growth and continuous learning.
- Competitive salary and company benefits.
- Work‑from‑home arrangement (the arrangement may vary depending on the work nature of the business team).
Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
Risk Operations Agent, EMEA (12-months Contract) employer: Binance
At Binance, we pride ourselves on being a leading global blockchain ecosystem that fosters innovation and collaboration. As a Risk Operations Agent, you will thrive in a dynamic work culture that values autonomy and encourages continuous learning, all while contributing to the security of our platform and users. With competitive salaries, flexible work-from-home arrangements, and opportunities for career growth, Binance is an excellent employer for those looking to make a meaningful impact in the financial technology space.
StudySmarter Expert Advice🤫
We think this is how you could land Risk Operations Agent, EMEA (12-months Contract)
✨Dive into Industry Groups
Join compliance and risk management groups on platforms like LinkedIn and Facebook. These communities often share temp job postings and insights. You’d be surprised at how many temporary gigs float around through word of mouth!
✨Showcase Your Expertise
Consider creating content on compliance topics that get you noticed—think LinkedIn articles or even a blog. This not only shows off your knowledge but can grab the attention of companies like Binance when they’re searching for someone to fill a temporary position.
✨Tap into Recruitment Agencies
Reach out to recruitment agencies that specialise in compliance and risk roles. They’re usually in touch with companies looking to fill temporary roles, which can save us a lot of time in our job search.
✨Go Local with Networking
Attend local compliance and risk seminars or workshops. Meeting professionals in our area can open up temp opportunities, and it’s a great way to make your face known in the industry—plus, you might even meet someone from Binance!
We think you need these skills to ace Risk Operations Agent, EMEA (12-months Contract)
Some tips for your application 🫡
Show Your Compliance Know-How:When you’re applying for a compliance-risk role like Risk Operations Agent, EMEA (12-months Contract), make sure to highlight your understanding of industry regulations and risk management principles. Mention any relevant coursework, certifications, or projects that showcase your expertise in these areas—it's what sets you apart!
Highlight Your Analytical Skills:In the compliance-risk field, strong analytical skills are essential. Talk about your experiences that required critical thinking and data analysis, whether in past roles, internships, or academic projects. Show us how you've identified risks and implemented solutions in the past.
Tailor Your CV for the Temporary Role:Since this is a temporary role, focus on your availability and flexibility in your CV. Highlight any previous short-term roles or projects that demonstrate your ability to adapt quickly and deliver results in a fast-paced environment. This helps employers see you as an easy fit in their team!
A Concise Cover Letter is Key:Keep your cover letter short and focused! Explain why you're interested in the compliance-risk area specifically for this temporary position at Binance. Mention what you hope to learn and achieve, showing your enthusiasm and motivation to contribute positively during your time there.
How to prepare for a job interview at Binance
✨Know Your Compliance Basics
Make sure you're clued up on the key compliance and risk regulations pertinent to the industry you're applying to. Understanding frameworks like GDPR or AML will not only impress but also show that you’re ready to hit the ground running in your temporary role at Binance.
✨Prepare for Scenarios
Expect scenario-based questions that test your problem-solving skills. They might ask how you'd handle a specific compliance issue. Think through real situations you’ve encountered in past roles or study hypothetical cases to showcase your analytical skills and practical judgement during the interview.
✨Highlight Your Adaptability
Since this is a temporary position, emphasise your ability to adapt quickly to new environments and team dynamics. Share examples of how you’ve successfully adjusted to changes in past roles and how this flexibility can benefit Binance in the short term.
✨Gather Your Technical Tools
Familiarise yourself with commonly used compliance tools or software, as they might come up in the interview. If you've used tools for risk assessments or compliance tracking, mention those and be ready to discuss how they can streamline processes at Binance.
