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- Tasks: Manage customer disputes and ensure marketplace safety in a dynamic blockchain environment.
- Company: Leading global blockchain ecosystem focused on innovation and trust.
- Benefits: Flexible work-from-home, competitive salary, and career growth opportunities.
- Why this job: Join a cutting-edge team and make a real difference in customer trust.
- Qualifications: Customer service experience, IT skills, and strong communication abilities.
- Other info: Exciting opportunities for professional development in a fast-paced industry.
The predicted salary is between 30000 - 50000 £ per year.
A leading global blockchain ecosystem is seeking a Dispute Analyst - P2P to manage customer disputes and ensure marketplace safety. The ideal candidate will have customer service experience, IT proficiency, and strong communication skills. Knowledge of blockchain and P2P payments is a significant advantage. This full-time position offers a flexible work-from-home arrangement and opportunities for career growth in an innovative environment.
Remote Dispute Analyst - P2P & Customer Trust employer: Binance
Contact Detail:
Binance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Dispute Analyst - P2P & Customer Trust
✨Tip Number 1
Network like a pro! Reach out to folks in the blockchain and P2P payments space. Join relevant online communities or forums where you can connect with industry insiders. You never know who might have a lead on that perfect Dispute Analyst role!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your customer service experience and IT proficiency. Be ready to share specific examples of how you've handled disputes or improved customer trust in past roles.
✨Tip Number 3
Stay updated on blockchain trends! Familiarise yourself with the latest developments in the blockchain ecosystem and P2P payments. This knowledge will not only impress interviewers but also help you stand out as a candidate who’s genuinely interested in the field.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application for the Dispute Analyst position. Plus, it shows you're serious about joining our innovative team. Don’t miss out on this opportunity!
We think you need these skills to ace Remote Dispute Analyst - P2P & Customer Trust
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and IT. We want to see how your skills align with the role of a Dispute Analyst - P2P.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about blockchain and P2P payments. Let us know what makes you the perfect fit for our team.
Show Off Your Communication Skills: As a Dispute Analyst, strong communication is key. In your application, demonstrate your ability to convey information clearly and effectively. We love candidates who can articulate their thoughts well!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our innovative environment.
How to prepare for a job interview at Binance
✨Know Your Blockchain Basics
Make sure you brush up on your blockchain knowledge before the interview. Understanding how P2P payments work and being able to discuss them confidently will show that you're not just a customer service pro, but also someone who gets the tech behind it.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully resolved disputes or handled difficult customers. This will demonstrate your ability to manage conflicts effectively, which is crucial for the Dispute Analyst role.
✨Communicate Clearly and Confidently
Strong communication skills are key in this position. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable with speaking about your experiences and ideas.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, team dynamics, or how they handle disputes. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
