At a Glance
- Tasks: Deliver excellent customer service and maintain high operational standards.
- Company: BIMS, a supportive and inclusive workplace focused on team development.
- Benefits: Full training, ongoing support, and career progression opportunities.
- Other info: No experience needed; full training provided for all team members.
- Why this job: Join a collaborative team and enhance customer experiences in a dynamic environment.
- Qualifications: Positive attitude, teamwork skills, and willingness to learn.
The predicted salary is between 20250 - 24750 £ per year.
Be Part of Something Great at BIMS. At BIMS, we are committed to creating a supportive, inclusive, and rewarding workplace where every team member has the opportunity to learn, develop, and succeed. We provide comprehensive training, ongoing support, and career development opportunities to help you grow.
Learning and Development
- Comprehensive onboarding and training
- Continuous learning and development opportunities
- Career progression within the business
- A supportive and collaborative working environment
About the Role
As a Team Member, you will play a key role in delivering an excellent customer experience while maintaining high operational standards. You will work as part of a collaborative team to ensure guests receive high-quality food and outstanding service in a clean, safe, and welcoming environment.
Key Responsibilities
- Deliver excellent customer service and assist guests with self-service ordering kiosks when required.
- Prepare and cook food in accordance with company quality, food safety, and hygiene standards.
- Maintain cleanliness and organisation throughout the restaurant, kitchen, and customer areas.
- Process customer orders accurately and efficiently.
- Work collaboratively with colleagues to ensure smooth day-to-day operations.
- Promote menu items and make appropriate product recommendations to enhance the customer experience.
- Follow all company policies, health and safety procedures, and food hygiene regulations.
Skills and Experience
We are looking for individuals who:
- Demonstrate a positive and professional attitude.
- Can work effectively in a fast-paced environment.
- Communicate clearly and respectfully with customers and colleagues.
- Work well both independently and as part of a team.
- Are reliable, dependable, and committed to delivering high standards.
- Are willing to learn and participate in training.
Previous experience in hospitality, retail, food service, or customer service is beneficial but not essential, as full training will be provided.
What We Offer
- Full training and ongoing support
- Learning and development opportunities
- Career progression opportunities
- A collaborative and inclusive workplace
- Employee recognition and development programs
Compensation: To be discussed
Team Member employer: Bim's Stratford
At BIMS, we pride ourselves on being an exceptional employer that fosters a supportive and inclusive work culture. As a Shift Manager, you will not only lead and inspire your team but also benefit from comprehensive leadership development and career progression opportunities in a vibrant environment that values community involvement and employee growth.
